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HP Deskjet 450 Series Printer - Replaceable Ink Service Module

What is a Replaceable Ink Service Module?

The Ink Service Module (also known as spittoon or absorber) holds waste ink from the black print cartridge. When it is almost full, the printer LEDs will prompt for a replacement. The printer will stop printing until the black print cartridge is removed. The part number of the Replaceable Ink Service Module Kit is C8111-67050.

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Where is it located?

The Ink Service Module is located on the bottom of the printer.

Figure 1: Bottom of printer

1 - Cardholder - Holds a name card or business card
2 - Cover of Replaceable Ink Service Module - Provides access to the Ink Service Module

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When should the Ink Service Module be replaced?

When the Ink Service Module is full, the printer will stop printing until the black print cartridge is removed. The printer driver triggers warning messages when the Ink Service Module needs to be replaced. These levels are level 1, level 2a, level 2b, and level 3. The following table describes the warning messages.

Level
Usage
Driver Message
Printer LED
User Intervention
Level 1
16.2 months at 10 pages per day
Ink Service Almost Full
Nil
Press the Resume button to continue printing.
Level 2a
17.1 months at 10 pages per day
Replace Ink Service Module As Soon As Possible
Nil
Replace the Ink Service Module -OR- Press the Resume button to continue printing -OR- Remove the black print cartridge to continue printing.
Level 2b
18 months at 10 pages per day
Replace Ink Service Module As Soon As Possible
Power LED on, Resume LED blinks, Right cartridge LED turns on twice as long as off.
Replace the Ink Service Module -OR- Press the Resume button to continue printing -OR- Remove the black print cartridge to continue printing.
Level 3
24 months at 10 pages per day
Replace Ink Service Module Immediately
Power LED on, Resume LED on, Right cartridge LED turns on twice as long as off.
Replace the Ink Service Module -OR- Remove the black print cartridge to continue printing.
NOTE: Driver messages are only available when the Toolbox software is installed.

The following are possible user interventions for each trigger level:

Trigger level 1

The Ink Service Module is almost full. Replace the Ink Service Module. Contact HP Customer Care to obtain a replacement Ink Service Module. Press the Resume button on the printer to continue printing.

Trigger level 2a

The Ink Service Module is almost full. Replace the Ink Service Module as soon as possible. Contact HP Customer Care to obtain a replacement Ink Service Module. Press the Resume button on the printer to continue printing. Alternatively, remove the black print cartridge to continue printing (Reserve Mode). The printer uses only the tri-color print cartridge to print but the color results and print speed will be affected.

Trigger level 2b

The Ink Service Module is full. Replace the Ink Service Module as soon as possible. Contact HP Customer Care to obtain a replacement Ink Service Module. To continue printing, press the Resume button on the printer. Alternatively, remove the black print cartridge to continue printing (Reserve Mode). The printer uses only the tri-color print cartridge to print but the color results and print speed will be affected.

Trigger level 3

The Ink Service Module is full. Replace the Ink Service Module immediately. Contact HP Customer Care to obtain a replacement Ink Service Module. Remove the black print cartridge to continue printing (Reserve Mode). The printer uses only the tri-color print cartridge to print but the color results and print speed will be affected.

NOTE: If the Resume button is pressed at level 3, the trigger does not clear.

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Basic precautions while handling the ink service module

  • Do not replace the Ink Service Module immediately after printing, as the ink may still be wet. Turn off the power and wait a few minutes for the ink to dry before installing a new Ink Service Module.

  • Do not flip over the printer when changing the Ink Service Module as this may cause wet ink to flow out of the Ink Service Module. Instead, gently turn it sideways and then remove the Ink Service Module.

  • Wear plastic gloves when removing the full Ink Service Module to avoid staining hands with ink.

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Replacing the Ink Service Module

NOTE: To avoid ink stains on hands or furniture, do not turn the printer upside down when removing the Module or replace the Module immediately after printing, as the ink may still be wet. Take care when removing the Module as slight amounts of ink may be present on the Module removed from the printer. It is advisable to wear plastic gloves when removing the full Ink Service Module.
  1. Unplug the power cord from the printer and remove the battery.

  2. Turn the printer on its side as shown in Figure 2.

    Figure 2: Printer position

  3. Remove the screw shown in Figure 3 by turning it counter-clockwise with the screwdriver provided.

    Figure 3: Screw to remove

  4. Slide the Ink Service Module down as indicated by the arrow in Figure 4.

    Figure 4: Slide the Module down

  5. Rotate the Ink Service Module to the left while lifting away as shown in Figure 5.

    Figure 5: Remove the Module

  6. Installation of the new Ink Service Module is the opposite of removal.

NOTE: Instructions for replacing the Ink Service Module are available with the Ink Service Module Replacement Kit.

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Resetting the printer

After the Ink Service Module has been replaced, trigger level 1, 2a, 2b, or 3 will still be displayed when the printer is turned on. Reset the printer to remove the trigger level messages.

CAUTION: Do not reset the printer if the Ink Service Module is not replaced. The spittoon may overflow.
Follow the instructions below to reset the printer.
  1. Turn on the printer.

  2. Press and hold down the Cancel button.

  3. While holding down the Cancel button, press and hold down the Resume button.

  4. Hold the Cancel and Resume buttons down for 8 seconds and then release both buttons. The Right Print Cartridge LED and the Resume LED will go off and the printer will return to a Ready state. When the printer returns to the Ready state, it indicates the printer was successfully reset.

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Verify the Ink Service Module Counter is reset

The following steps are optional and are used to verify that the Black Ink Service Module Counter is reset.
  1. Make sure paper is loaded in the printer.

  2. Turn on the printer and wait for the printer to initialize and reach the Ready state.

  3. Press and hold down the Power button.

  4. While holding down the Power button, press the Cancel button 4 times and then press the Resume button 1 time.

  5. Release the Power button and a page will print.

  6. Examine the "SS/256" row with the "K" data (K=black). A "K" data with a low drop count will indicate a successful Black Ink Service Module Counter reset.

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How to get a replacement Ink Service Module Kit

The part number of the replaceable Ink Service Module Kit is C8111-67050. Please contact HP Customer Care to obtain a replacement Ink Service Module kit.

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