Print | Rate this content

HP Jetdirect Print Servers - HP Designjet Printers Front Panel TCP/IP Configuration

Below is a list of configurable parameters and the steps to set the TCP/IP parameters using the front control panel for each family of printers.
NOTE: Some models, such as the Designjet 10ps, 20ps and 50ps printers, do not have the ability to configure the print server using the front control panel. If any other model is not listed in this document, it can be assumed that it does not have this ability.
Click here for information about how to configure the Jetdirect print server in these printers.

In addition, the following links will provide downloads for firmware upgrades and for creating print queues and configuring the Jetdirect print servers.

Click here for links to download HP software solutions.

Click here to download HP Download Manager software to upgrade the Jetdirect firmware.

Configurable TCP/IP parameters

The following basic TCP/IP parameters can be configured using the front control panel of the printer. See the specific printer models headings below for the steps on how to change these.

  • BootP= (Yes/No). Uses BOOTP or DHCP, which automatically downloads configuration data over the network. The default setting is YES to use BOOTP or DHCP for configuration. You must change this to No to use the front control panel configuration.

  • DHCP=(Yes/No). For J6057A 615n, J7934A 620n, and J4169A or J4167A 610n cards . Uses DHCP, which automatically downloads configuration data over the network. The default setting is Yes to use DHCP for configuration. You must change this to No to use the front control panel configuration

  • IP address (four bytes). This is usually seen on the front control panel as IP BYTE. Example: If the IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

  • Subnet mask (four bytes). This is usually seen on the front control panel as SM BYTE. Example: If the subnet mask address is 255.255.255.0, then IP byte 1 = 255, IP byte 2= 255, IP byte 3 = 255, and IP byte 4 = 0.

  • Syslog server IP address (four bytes). This is usually seen on the front control panel as LG BYTE. Example: If the syslog IP address is 192.30.40.192, then IP byte 1 = 192, IP byte 2= 30, IP byte 3 = 40, and IP byte 4 = 192. If no syslog server is on the network, each byte should be left at zero. A syslog server is a server on the network that runs a syslog daemon and is used to receive syslog messages. This may be useful in identifying error conditions.

  • Default gateway (four bytes). This is usually seen on the front control panel as GW BYTE. Example: If the Gateway IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

  • TCP connection timeout (in seconds).

top

Configuring TCP/IP on the HP Designjet 600, 650, 700, 750, 755, and CP series printers

NOTE: A delay of approximately 30 seconds may be expected between each step.
  1. From the front control panel message, Ready or Ready to Plot, press ENTER.

  2. Press the Up arrow key until I/O Setup appears, and then press ENTER.

  3. Press the Up arrow key until Modular appears, and then press ENTER.

  4. From the front control panel message, Cfg Network=No, press ENTER.

  5. Press the Up arrow key to change to Yes, and then press ENTER.

  6. Using the Arrow keys, scroll to Cfg TCP/IP=No appears, and then press ENTER.

  7. Scroll to Yes, and press ENTER.

  8. Press the Up arrow key until BootP=Yes appears, and press ENTER.

  9. Press the Up arrow key to change to No. Press ENTER (When using BootP or DHCP, keep the setting BOOTP = YES *. The BootP or DHCP server will configure the TCP/IP parameters on the HP Jetdirect. No other TCP/IP configuring is necessary.

  10. Press the UP arrow once to get to the IP byte section.

  11. To change the IP byte, proceed as follows:

    1. Press ENTER.

    2. Press the Up or Down arrow key to change the number.

    3. Press ENTER.

    4. Press the Up key to continue to IP Byte2=xxx.

    5. Press ENTER.

  12. Configure the remaining bytes of the IP address in the same manner. A valid IP address is required for proper operation.

  13. Configure the subnet mask bytes (SM), syslog server IP address (LG), default gateway (GW), and timeout (TIMEOUT) by pressing the ENTER and the Up or Down arrows in the same manner as above. The timeout parameter default is 90 seconds. Up to 3,600 seconds can be configured. If set to zero, the timeout feature of the HP Jetdirect print server is disabled; TCP/IP connections will remain open until closed by the server.

  14. Press PREVIOUS repeatedly, until the Ready to Plot or Ready message appears. Refer to the HP Jetdirect Network Interface Configuration Guide to configure the network operating system.

  15. Press the Up and Down arrow keys simultaneously to save the IP address on a 750/755 plotter. (A page should print and the IP addresses will be saved.)

To print a Service Configuration page from an HP Designjet 600, 650, 700, 750, 755

Print a Configuration, Service Configuration, or Service Print to verify the TCP/IP configuration:

  1. With Status Ready to Plot on the display, press ENTER.

  2. Repeatedly press the Down arrow button until Utilities appears.

  3. Press ENTER.

  4. Repeatedly press the Down arrow button until Service Config (HP Designjet 700 series printer) or Config Plot (HP Designjet 600 series printer) appears.

  5. Press ENTER.

  6. Use the Service Configuration or Configuration Plot to verify the IP parameters.

To print a Service Configuration page from an HP Designjet 2000/2500cp or 3000/3500cp

  1. When the display window reads Status Ready, press the ENTER key once.

  2. Press the Down arrow key until the display reads Utilities.

  3. Press ENTER.

  4. Press the Down arrow key until the display reads Service Print.

  5. Press ENTER.

top

Configuring TCP/IP on the HP Designjet 5000, 5500, 800, and 500 series printers

NOTE: A delay of approximately 30 seconds may be expected between each step.
  1. From the Front Panel, use the arrow buttons to highlight the printer icon and press ENTER.

  2. Press the Up arrow key until I/O Setup appears. Press ENTER.

  3. Press the Down arrow to Card Setup and press ENTER. Highlight Configuration, and press ENTER.

  4. From the Front Panel message of Cfg Network=No, press ENTER.

  5. Press the Up arrow key to change to Yes. Press ENTER.

  6. Press the Up arrow key until Cfg TCP/IP=No appears. Press ENTER.

  7. Press the Up arrow key to change to Yes. Press ENTER.

  8. Press the Up arrow until BOOTP=Yes appears. Press ENTER.

  9. Press the Up arrow key to change to No. Press ENTER.

    NOTE: If BOOTP=Yes, the printer is configured to retrieve its TCP/IP parameters over the network from a BOOTP, RARP, or DHCP server. If BOOTP=NO, the printer is configured to accept TCP/IP parameters from the Front Panel.
  10. On HP Jetdirect print servers with firmware L.20.04 or greater, press the Up arrow key to until DHCP=yes appears. Press ENTER.

  11. Press the Up arrow key to change to No. Press ENTER.

  12. Press the Up arrow key until IP Byte1=xxx appears.

  13. To change the IP byte, proceed as follows:

    1. Press ENTER.

    2. Press the Up or Down arrow key to change the number.

    3. Press ENTER.

    4. Press the Up arrow key to continue to IP Byte2=xxx.

    5. Press ENTER.

  14. Configure the remaining bytes of the IP address in the same manner.

  15. Configure the subnet mask bytes (SM), syslog server IP address (LG), default gateway (GW), and timeout (TIMEOUT) in the same manner.

    NOTE: When the HP Jetdirect print server is given a syslog server IP address, it can generate syslog messages and send them to that. If no syslog server is on the network, skip this setting.
  16. The TIMEOUT parameter default is 90 seconds. Up to 3,600 seconds can be configured. If set to "0," the timeout feature of the HP Jetdirect print server is disabled -- TCP/IP connections will remain open until closed by the server.

  17. To save this information:

    1. Designjet 5000: Press the BACK button three times, then press the TOP button to save the configuration.

    2. Designjet 500 and 800: Press the BACK button four times and wait until the Ready message is displayed.

    3. Turn the printer off, then turn it on to refresh the new settings.

To print a Service Configuration page from an HP Designjet 5000 or 5500

  1. From the front control panel message of Ready, highlight the printer icon, then press ENTER.

  2. Go to Utilities menu and select TEST PRINTS.

  3. Press the Down arrow to Service Configuration. Press ENTER.

To print a Service Configuration page from an HP Designjet 800 and 500

For these HP Designjet printers with an optional HP-GL/2 accessory card:

  1. From the front control panel message of Ready, press the Down arrow key to highlight the Setup Menu on the left side of the screen; the plotter icon will also be highlighted on the right side of the screen. Press ENTER.

  2. Press the Down arrow to Printer Information. Press ENTER.

  3. Press the Down arrow to Print. Press ENTER.

Without the HP-GL/2 accessory card, the HP Designjet 500 will not produce a Service Print. However, some Jetdirect information is available by viewing the control panel. Follow the steps below to retrieve this information:

  1. From the front control panel message of Ready highlight the printer icon. Press ENTER.

  2. Press the Down arrow to I/O Setup. Press ENTER

  3. Highlight Card ID. Press ENTER. The following information is displayed.

    • IP = xxx.xxx.xxx.xxx

    • Mask = xxx.xxx.xxx.xxx

    • GW =xxx.xxx.xxx.xxx

    • Ether = [12 character hardware address of the Jetdirect]

    • FMW Rev =x.xx.xx [firmware version of the Jetdirect]

    • IO Rev = x.x

      NOTE: If other Jetdirect information is needed, the Jetdirect card can be moved to a Designjet or LaserJet printer.

top

Configuring TCP/IP on the HP Designjet 1050c, 1050c Plus, 1055cm, or 1055cm Plus front control panel when using a 600n card

NOTE: A delay of approximately 30 seconds may be expected between each step.
  1. Press TOP, and press ENTER.

  2. Press the Down arrow to I/O Setup. Press ENTER.

  3. Highlight Network Card, and press ENTER.

  4. Highlight Configuration, then press ENTER.

  5. At Configure Network=NO, press ENTER.

  6. Press the Up arrow to change to Configure Network=Yes, then press ENTER.

  7. Press the Up arrow until the display reads CFG=TCP/IP NO, then press ENTER.

  8. Press the Up arrow to change to Configure TCP/IP=YES, then press ENTER.

  9. Press the Up arrow to BootP=YES, then press ENTER.

  10. Press the Up arrow to change to BootP=NO, then press ENTER.

  11. Press the Up arrow until IP Byte1=xxx appears.

  12. To change the IP byte (the first octet of the IP address), proceed as follows:

    1. Press ENTER. The top of the display will read, Active Option.

    2. Press the Up or Down arrow to change the number.

    3. Press ENTER.

    4. Press the Up key to continue to IP Byte2=xxx.

  13. Configure the subnet mask bytes (SM Byte), syslog server IP address (LG Byte), default gateway (GW Byte), and timeout (TIMEOUT) in the same manner (Press ENTER to make the display read, Active Option, press the Up or Down arrows to change the octet of the IP address, then press ENTER).

    NOTE: The syslog server IP (LG Byte) is used only if there is a syslog server on the network. A syslog server is one that receives log messages from the HP Jetdirect print server.
  14. Press the BACK button repeatedly until the display reads, Ready. This will save the TCP/IP addresses.

top

Configuring TCP/IP on the HP Designjet 1050c, 1050c Plus, 1055cm, or 1055cm Plus front control panel when using a 610n, 615n, or 620n card

NOTE: A delay of approximately 30 seconds may be expected between each step.
  1. Press TOP, and press ENTER.

  2. Press the Down Arrow to I/O Setup. Press ENTER.

  3. Highlight Network Card, and press ENTER.

  4. Highlight Configuration, then press ENTER.

  5. At Configure Network=NO, press ENTER.

  6. Press the Up arrow to change to Configure Network=Yes, then press ENTER.

  7. Press the Up arrow until the display reads Configure=TCP/IP NO, then press ENTER.

  8. Press the Up arrow to change to Configure TCP/IP=YES, then press ENTER.

  9. Press the Up arrow to BootP=YES, then press ENTER.

  10. Press the Up arrow to change to BootP=NO, then press ENTER.

  11. Press the Up arrow to DHCP=YES, then press ENTER.

  12. Press the Up arrow to change to DHCP=NO, then press ENTER.

  13. Press the Up arrow until IP Byte1=xxx appears.

  14. To change the IP byte (the first octet of the IP address), proceed as follows:

    1. Press ENTER. The top of the display will read, Active Option.

    2. Press the Up or Down arrow to change the number.

    3. Press ENTER.

    4. Press the Up key to continue to IP Byte2=xxx.

  15. Configure the subnet mask bytes (SM Byte), syslog server IP address (LG Byte), default gateway (GW Byte), and timeout (TIMEOUT) in the same manner (Press ENTER to make the display read, Active Option, press the Up or Down arrows to change the octet of the IP address, then press ENTER).

    NOTE: The syslog server IP (LG Byte) is used only if there is a syslog server on the network. A syslog server is one that receives log messages from the HP Jetdirect print server.
  16. Press the BACK button repeatedly until the display reads, Ready. This will save the TCP/IP addresses.

top

To print a Service Config from HP Designjet 1050c or 1050cm

  1. Press the TOP button and highlight the printer icon on the front control panel, then press ENTER.

  2. Press the Up or Down arrow to Utilities, then press ENTER.

  3. Press the Up or Down arrow to Test Prints, then press ENTER.

  4. Press the Up or Down arrow to Service Config, then press ENTER.

Configuring TCP/IP on the HP Designjet Colorpro series printers

  1. Press the MENU button until HP MIO 1 (or 2), or HP EIO 1 (or 2) appears.

  2. Press the ITEM button until CFG NETWORK = NO appears.

  3. Press the PLUS or VALUE button until CFG NETWORK = YES appears.

    NOTE: The CFG NETWORK = XXX (XXX being YES or NO) is a toggle, not a permanent setting. Changing it to YES allows the settings to be changed at that time. It will appear as CFG NETWORK = NO each time this menu is accessed.
  4. Press SELECT or RESUME.

  5. Press ITEM repeatedly until CFG TCP/IP = NO appears.

  6. Press the PLUS or VALUE button until CFG TCP/IP = YES appears.

    NOTE: The CFG TCP/IP = XXX (XXX being YES or NO) is a toggle, not a permanent setting. Changing it to YES allows the settings to be changed at that time. It will appear as CFG TCP/IP = NO each time this menu is accessed.
  7. Press SELECT or RESUME.

  8. Press the ITEM button until BOOTP = YES* appears.

  9. Press the PLUS or VALUE button until BOOTP = NO appears.

    NOTE: When using BootP or DHCP, keep the setting BOOTP = YES *. The BootP or DHCP server will configure the TCP/IP parameters on the HP Jetdirect. No other TCP/IP configuring is necessary.
  10. Press SELECT or RESUME.

    The following two steps apply to the HP Jetdirect 610n cards only:

    1. DHCP=YES appears.

    2. Press the PLUS or VALUE button until DHCP = NO appears.

      NOTE: When using DHCP, keep the setting DHCP = YES *. The DHCP server will configure the TCP/IP parameters on the HP Jetdirect. No other TCP/IP configuring is necessary.
  11. Press SELECT or RESUME.

  12. Press ITEM until IP BYTE 1 = (value*) appears.

  13. Press the PLUS button or VALUE, until the desired value of the first byte of the IP address appears. By pressing and holding the PLUS button or VALUE, the value will scroll.

  14. Press SELECT or RESUME to save the value.

  15. Press ITEM to continue. Repeat Steps 11-13 to configure the remaining bytes of the IP address.

  16. Repeat Steps 11-13 to configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=).

  17. Press ONLINE, GO or MENU. Print a self-test page to verify the IP settings.

  18. If the test page does not show the correct settings, power cycle the printer and reprint the test page.

top

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!