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HP Digital Projector - sb21, Warranty


This document contains warranty information for the HP Digital Projector sb21.


HP Digital Projector sb21

HP is committed to providing the best service and support to ensure that you get the most out of your HP Digital Projector(s). The HP Digital Projector two-year United States (U.S.) limited warranty delivers maximum productivity and minimum downtime, and ultimately aids in the success of your business.

This Limited Warranty Statement describes the standard HP Digital Projector U.S. warranty. For the range of support services available, please see the Support Information Data Sheet. We ask that you thoroughly read the detailed warranty information in this document to fully understand the terms and conditions of your specific warranty entitlement.

Warranty information

Warranty Period
HP Digital Projector sb21 (excluding accessories and projector lamp module)
2-year limited parts and labor warranty.
sb21 Accessories (see the list of sb21 accessory items referenced in the Package Contents section of the Owner’s Manual)
90 days limited hardware warranty
sb21 Projector Lamp Module
90 days/500 hours of use limited hardware warranty


HP Digital Projector limited warranty statement

A. Extent of limited warranty

  1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

  2. Lamp modules in projectors or sold separately as replacements from HP are warranted for a period of 90 days or 500 hours of use, whichever occurs first.

  3. HP's limited warranty covers only those defects that arise as a result of appropriate use of the product, and do not apply to any of the following conditions:

    • Improper or inadequate maintenance or modification;

    • Software, interfacing, media, parts, or supplies not provided or supported by HP; or

    • Operation outside the product's specifications

  4. If HP receives notice of a defect in any hardware product covered by HP's warranty during the applicable warranty period, HP shall either repair or replace the defective product at HP's option.

  5. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

  6. Any replacement product may be either new or like new, provided that it has functionality at least equal to that of the product being replaced.

  7. HP's limited warranty is valid in any country/region where HP distributes the covered HP product.

B. Limitations of warranty

To the extent allowed by local law, neither HP nor its third party suppliers make any other warranty or condition of any kind, whether express or implied, with respect to the HP products, and specifically disclaim the implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

C. Limitations of liability

  1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies.

  2. To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will HP or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory and whether advised of the possibility of such damages.

D. Local law

  1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights that vary from state to state in the United States, from province to province in Canada, and from country/region to country/region elsewhere in the world.

  2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

    • Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (for example, in the United Kingdom);

    • Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or

    • Grant the customer additional warranty rights, specify the duration of implied warranties that the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

  3. For consumer transactions in Australia and New Zealand, the terms in this warranty statement, except to the extent lawfully permitted, do not exclude, restrict, or modify, and are in addition to, the mandatory statutory rights applicable to the sale of HP products to such customers.


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