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HP LaserJet 6P and 6MP Series Printers - Windows Printing Software ReadMe File
This ReadMe file for the HP LaserJet 6P/6MP series printing software is for use with the following operating systems:
HP LaserJet 6P/6MP printing software components
Minimum system requirements
Standard, Enhanced, and PostScript® printer drivers require:
MS-DOS®, Windows, and Microsoft® are U.S. registered trademarks of Microsoft Corporation.
TrueType™ is a U.S. trademark of Apple Computers, Inc.
Adobe® and PostScript® are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.
Lotus® and 1-2-3® are U.S. registered trademarks of Lotus Development Corporation.
PageMaker is a product of Adobe Systems Incorporated.
CorelDRAW™ is a product of Corel® Corporation.
This release of the Hewlett-Packard LaserJet 6P/6MP Printing Software provides support for the HP LaserJet 6P/6MP series printer. The setup program provided with the HP LaserJet 6P/6MP Printing Software installs the various printing software components, including the following:
During the installation, the HP Installation screen allows for selecting one of the following installation options:
Windows 95 installation instructions
Windows 3.1x installation instructions
PostScript installation notes (Windows 3.1 only)
To install the software, removing previous versions of the driver or deleting any previously installed PostScript printers is not required. However, if installation problems occur, first remove the installed printers from the Printers dialog box in the Windows Control Panel and reinstall them via the Adobe PostScript Printers dialog box, also in the Windows Control Panel.
If after removing and reinstalling the printers, problems still occur, delete all previous versions of the driver and reinstall the printers using thedialog box.
To delete a previous version of the driver follow these steps:
Shared Windows installation - Windows 95 and Windows 3.1
This installation process is for users sharing a networked configuration of Windows 3.1x and Windows for Workgroups 3.1x.
NOTE: Network Administrator installation requires Network and MS-DOS READ/WRITE privileges for the shared directory.
NOTE: Users must have READ/WRITE privileges for their "Windows" or local Windows directory for the second step of the installation.
NOTE: Ensure that the MS-DOS "path" statement is correct for the shared and user's directories into which the software will be installed. Failing to ensure this will result in an unpredictable and incomplete installation.
Windows users (clients)
Each network user will only be able to install those components that were installed by the Network Administrator. Follow the installation instructions earlier in this section and select one of the installation methods. The installer will use the files set up by the Network Administrator, making the minimum necessary changes to the user's system.
Network printers and HP Status Window in Windows 3.1x
In Windows 3.1x only, if the printer is not directly connected to a parallel port on the computer, bidirectional communication will not occur. If there is no bidirectional communication between the computer and the printer, the HP Status Window will not be operational and will not need to be installed. To disable installation of the HP Status
Window, select Custom during installation and deselect the Status Window option. To disable the Status Window after it has been installed, from the Status Window, click the Options button, select No Status , click OK to close the dialog box, and click Exit to close the Status Window.
Driver only - installation instructions
If only a printer driver and its associated files were obtained (e.g. through HP Electronic Services), install them into Windows 95 or Windows 3.1x using the following instructions:
Windows 95 driver
NOTE: Windows 95 Plug and Play can be used to perform a driver-only installation. When the starts the HP Installer program, select Custom Install , then select Driver Only , or, select Minimum Install to install only the Standard (PCL) driver for HP LaserJet 6P series printer and only the PostScript driver for the HP LaserJet 6MP seires printer.
Windows 3.1x driver
Printing software hints
The HP LaserJet 6P/6MP Printing Software is specifically designed to work with the Windows operating system. The printing system offers the following new features:
An extensive online help system is provided with the HP LaserJet 6P/6MP Printing Software. To access online help, perform one of the following steps:
If experiencing problems sharing help files in a network environment, do the following:
If printing with a 300 dpi application, such as Windows Notepad or Cardfile, and the first few characters are missing from the left side of the page, correct this in a couple of ways:
Graphics, memory errors, and print performance
If printing difficulties, memory errors, or slow performance with any application occurs, refer to the Troubleshooting help file.
Printing compatibility with earlier HP LaserJet Printers
If an incompatibility exists between a document printed with another HP LaserJet series printer and the HP LaserJet 6P/6MP series printer, try the following (depending on the printer driver being used):
Standard printer driver
Enhanced printer driver
Hints for PostScript printing in Windows 95
General Driver Compatibility Issues
Specifying available printer memory
The printer driver allows for specifying any value for the Available Printer Memory option in theproperties tab. If a value outside the range of the printer is specified, very large files might be generated, printing performance may decrease, or printing might fail.
Normally, the default value the printer driver supplies is adequate for most needs. If it is necessary to change this value, make certain the value set for this option falls within the available memory specifications of the printer. Get printer memory information by printing a test page.
In some applications, watermarks will print either in the background (the default) or in the foreground, but not in both. As a workaround, try printing the watermarks in both the foreground and background to discover which location works best with the application and printed document.
Watermarks are enabled using thecapability in all Adobe PostScript Level 2 printers and will not print if sent to a PostScript Level 1 printer. As a workaround, send jobs specifying watermarks to a PostScript Level 2 printer.
In some applications, when thefeature and features are combined, the watermark prints only on the first page of the first copy. As a workaround, print each copy as a separate job.
Some applications don't support multiple pages, but can tile one page when printing. Depending on how an application tiles the page, the printer driver may not know, for example, that a single logical page is being printed as two physical pages. If so, the watermark may appear only on the second physical page.
N-up printing (printing multiple pages on one sheet of paper) may yield unanticipated results. When combining layout and orientation page setup options in one document, the first logical page of a job determines the layout for the rest of the job. For example, if choosing portrait orientation for the first page of a document printed in 6-up, all pages in the document will print in the standard order for portrait orientation, left to right, top to bottom, even if changing to landscape orientation in the middle of the job. If landscape orientation is specified for the first page of a 6-up document, all document pages print bottom to top, left to right. For rotated landscape orientation, document pages print top to bottom, right to left.
Additionally, if requesting a different resolution, page size, or paper source, while using the n-up feature, the printer driver completes the previous request and then starts a new page, applying the currently requested page-setup settings. The order of the layout remains the same, although virtual pages of an n-up layout may appear to be missing. This is because the printer driver starts the next set of instructions on a new sheet of paper.
In some applications, when theand features are combined, new pages are started, as needed, in the first copy only. As a workaround, print each copy as a separate job.
Application incompatibility with watermark and N-Up features
Some applications are incompatible with watermark and page layout (N-up) features. If this is true for a specific application, the printer driver displays thedialog box, which will cancel the print job, try to print using the driver's features, or print without using the driver's features. By default, the printer driver displays this dialog box each time a print job is sent specifying features with which the application is incompatible. If this is an inconvenience, disable the dialog box.
To disable thedialog box follow these steps:
Printing landscape documents with mirror image and N-Up
Printing a landscape-oriented document with mirror image enabled and a layout option other than 1-up selected will result in a printing error. As a workaround, do not use these printing options in this specific combination.
Application software compatibility issues
Support of driver features
Certain applications do not support all of the features of the Adobe Printer Driver. Usually the feature is ignored by the application. In rare cases a printing error may occur.
As a workaround, do not use these Adobe Printer Driver features when printing from the above applications. Many of the incompatibilities are resolved in newer versions of these applications.
When generating EPS files from Acrobat, always ensure that the Acrobat's copy count is set to one (1 ). Any other value may lead to unexpected results when embedding its EPS files within other documents.
Printing from Acrobat 2.1 with the "Bitmaps sometimes results in a printing error. Select " " selection to Outlines instead." selection set to
Persuasion does not retain the N-Up layout values selected in the Paper properties dialog box. As a workaround, reselect the layout setting each time a document is printed.
Adobe Photoshop 3.04
If the data format selection made within Photoshop 3.04 is binary, set a compatible data format setting within the driver to prevent a printing error. As a workaround, if the printer is connected over a pure binary channel, such as AppleTalk, choose the Pure Binary Data option in the menu in the driver. The Data Format selection is in the dialog box, which is opened by clicking Advanced in the dialog box. If the printer is connected via a serial or parallel connection, choose the appropriate binary data format option for the printer, such as Tagged binary communications protocol or the Binary communications protocol.
When selecting a block of justified text and applying the double underline style to it, the document will not print fully underlined.
The Number of Copies setting in AmiPro's dialog boxes overrides the Number of Copies option set in the driver.
As a workaround, for the first condition, use single underlined text, not double-underlined, or try double-underlining one line of text at a time. For the second condition, set the number of copies using the AmiPro dialog boxes.
Printing text with integrated graphics from the FrameMaker 5.0 application results in a PostScript error. Upgrade to the latest version of FrameMaker to resolve this issue.
Macromedia Freehand 5.0
Problems may occur when printing the Macromedia Freehand 5.0 sample documents using the Adobe Printer Driver. Freehand 5.0 expects the Windows 95 driver name to be, instead of .
Microsoft Excel 5.0
Print settings specified from within Excel 5.0 are ignored when the document prints. As a workaround, specify the print settings from thefolder only.
If the driver settings are changed within thedialog box and an option that conflicts with the current configuration is selected, the Adobe Printer Driver cannot inform of the conflict.
Microsoft Word cannot print dotted borders in color to PostScript printers.
As a workaround, for the first incompatibility, change printer settings from thedialog box or from the folder. For the second incompatibility, replace dotted borders with solid borders or dotted black borders.
Microsoft PowerPoint 7.0
PowerPoint 7.0 does not print watermarks in the background. As a workaround, print watermarks in the foreground.
Switching between PostScript and other printing languages
A printing problem might occur if switching between printing languages and the PostScript header was manually downloaded using the Send Header Now button on the tab. In this case, the header might be lost and printing might result in a PostScript error. For more information on language-switching capabilities, refer to printer documentation. Further, retain the default driver settings so that the driver will download the PostScript header with each job.
Sending error handler to printer with low memory
If the printer is low in memory, the error handler might not be able to print complete messages if an error condition should occur. As a workaround, either add more memory to the printer or disable the error handler by turning off the Print PostScript Error Information option in the PostScript tab.
Hints for PostScript printing - Windows 3.1x
General driver compatibility issues
This version of AdobePS supports Windows 3.1x or Windows for Workgroups 3.1x only.
When installing the driver or a printer PPD, first exit all applications using this driver or thedialog in the Control Panel will not proceed with the installation.
Duplicate features in the driver and application
If an application contains the same feature as the driver (such as scaling, orientation, or number of copies), use the application to set the feature; do not set it using the driver. If the driver is used to set features that the application also provides, those features may not work as expected.
Printing from multiple applications
Multiple applications cannot use the printer driver at the same time. It is possible to print from multiple applications, but wait until a job has completed before starting another one.
Printing lengthy documents that require the driver to download several fonts may generate one or more of the following error messages or conditions:
Try one of the following steps to troubleshoot these conditions:
Document structuring conventions
The printer driver does not emit the DSC comments "." Without these comments, some network spoolers may fail to process jobs correctly.
Some images print with limited color
Images based on RLE-4 and RLE-8 compression print with limited halftoning effects. Typically, shades of gray or color will print as either black or white.
Installation of printer font metrics
The list of characters available in a font has changed from Windows 3.0 to Windows 3.1. The printer driver uses the information in Printer Font Metric (PFM) files to help applications lay out text correctly and to instruct PostScript printers how to print text correctly. However, because of the changes in characters available, some older PFMs may incorrectly list character widths and cause either errors in layout of text on the screen, in the printer, or both. The printer driver includes the newest versions of font PFMs for all of the printers it installs.
If Adobe Type Manager (ATM) is installed and has included PFMs for fonts on the printer, the printer driver assumes that those PFMs are more up-to-date than the PFMs included during driver installation.
If ATM fonts are suspected to be incorrect, force the printer driver to use its own PFMs by following these steps:
Using Print Manager
Windows Print Manager will create a temporary file when printing from an application. Deleting this temporary file terminates the print job.
Suggested use: Click Cancel from the dialog box to terminate the print job or delete from within Print Manager.
Refer to the section " Hints for PostScript Printing - Windows 95 " above.
Accidentally printing EPS files
If a printer driver is accidentally configured to print EPS output to a printer rather than a file, the printer driver displays a warning that EPS should not be output to a port; the job prints correctly within the application, then the printer stays in a waiting mode until either (a) another job is sent, or (b) a time-out error occurs. To avoid this situation, ensure that EPS format is only output to File , not Printer.
Using the Control Panel to install the PostScript driver
The following error can occur when trying to install the Adobe 3.0.1 PostScript printer driver in Windows 3.1 using the Control Panel and OEMSETUP.INF: "" This will occur when the Adobe 3.0.1 driver is already installed.
The following workarounds may help resolve this issue:
After the driver has been installed, it may not show any sample watermarks (confidential, copy, draft). As a workaround, manually copy the file WATERMAR.INI to the Windows directory.
Application software compatibility issues
Aldus Freehand does not support theoption of the tab dialog.
Fractal Design Painter 2.0
In thetab dialog is a group box called . Fractal Design Painter 2.0 is compatible only with the option of that box.
Printers with resolutions in excess of 300 dpi may exhibit uneven patterning in graphics using color fill patterns.
Microsoft Notepad and Cardfile
Resolution of 600 dpi or above may cause Notepad and Cardfile to print with incorrect margins. Sometimes this can be corrected by specifically changing the requested margins from 0.75", the default margins, to another value; but this does not always fix the problem. As a workaround, select a lower resolution in the printer driver.
Microsoft PowerPoint 4.0
Printing files containing multiple embedded EPS objects from this application sometimes results in either lost text or lost EPS objects. As a workaround: Convert the embedded EPS objects to PowerPoint objects by double-clicking on them.
Microsoft Publisher 2.0
The BorderArt feature of Publisher 2.0 is incompatible with this printer driver. If trying to use this feature with this printer driver, the printed file may be missing lines from the upper and bottom right and left corners of the border.
Early versions of WordPerfect may exhibit some problems with this driver. Examples include: unreadable text in thedialog; dimmed Select control in the dialog when switching printers; and mismatched settings between the printer driver and WordPerfect. As a workaround, use at least version 5.1 of WordPerfect.
HP LaserJet software and support services
Three sources of information are readily available for finding an HP Support Services phone number:
Software application support
Call the phone number listed in the appropriate software vendor's manual.
Peripheral technical support and assistance
The following resources are available to help resolve problems:
Software license and copyright notices
Information provided in this document and software called the Hewlett-Packard 6P/6MP Printing Software IS PROVIDED "AS IS." No implied warranties of merchantability and/or fitness for a particular purpose are given.
The HP LaserJet 6P/6MP Printing Software may be copied and distributed only to users of an HP LaserJet 6P/6MP Printer. All files on the disk must be copied without modification. All components of the Printing Software must be distributed together. The HP LaserJet 6P/6MP Printing Software may not be distributed for profit.
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