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HP LaserJet 2100 Series Printers - Cleaning the Toner Cartridge Drum

During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems such as toner specks or smearing. Cleaning the toner cartridge drum can correct and prevent these types of problems.

This process cleans the drum inside the toner cartridge. Use this process if you are experiencing blurred, faded, or smeared printouts. This process will take about 10 minutes.

NOTE: Make sure the toner cartridge is not empty when using the toner cartridge cleaning. A near empty toner cartridge may also cause print defects. This 10-minute process consumes toner and if used often can reduce toner cartridge life.
  1. Make sure the printer is turned on, make certain paper loaded in the paper tray(s), and in the ready state.

  2. Press and hold the Go and Job Cancel buttons until all lights flash. This will take about 10 seconds. Release the buttons when the lights flash.

  3. Press the Job Cancel button.

Figure 1: Printer control panel

NOTE: The cartridge cleaning process takes about 10 minutes. To stop the toner cartridge cleaning process, turn the printer off.

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