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HP Color LaserJet 4600 and 4650 Series Printers - Alphabetical Printer Messages

Introduction

Most control panel messages are status messages that display information about the printer's current operation. In addition, the printer displays warning messages, error messages, and critical error messages. This document contains a brief description of each message category and a table that lists and describes each control panel message.
  • Status messages

    Status messages reflect the current state of the printer. They offer information about normal printer operation and no interaction is required to clear them. They change as the state of the printer changes. Whenever the printer is ready, not busy, and has no pending warning messages, the status message READY is displayed if the printer is online.

  • Warning messages

    Warning messages display information about data and print errors. These messages typically alternate with the READY or STATUS messages and remain displayed until the (SELECT button) is pressed. If CLEARABLE WARNING is set to JOB in the printer’s Configuration menu, these messages are cleared by the next print job.

  • Error messages

    Error messages communicate that some action must be performed, such as adding paper or clearing a paper jam. Some error messages are auto-continuable; if AUTO CONTINUE=ON the printer will continue normal operation after displaying an auto-continuable error message for 10 seconds.
    NOTE: Any button pressed during the 10-second display of an auto-continuable error message will override the auto-continue feature and the function of the button pressed will take precedence. For example, pressing the CANCEL JOB button will cancel the job.
  • Critical error messages

    Critical error messages display warnings about device failures. Turning the printer off and then on can clear some of these messages. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required.

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Control panel messages

NOTE: The control panel messages are listed in alphabetical order. Some of messages described below apply only to certain printer models.
Message
Description
Action
ACCESS DENIED MENUS LOCKED
An attempt has been made to modify a menu item while the printer administrator enables the control panel security mechanism. The message will disappear shortly, and the printer will return to READY or BUSY state.
Contact the printer administrator to change settings.
BAD OPTIONAL TRAY CONNECTION
The 500-sheet tray is not making proper connection with the printer.
  1. Verify that the printer is on level ground.

  2. Reseat printer on the 500-sheet tray.

  3. If the printer is on the optional stand, make sure the support straps are attached to the rear of the stand and printer.

  4. Turn the printer off and on after reseating the 500-sheet tray.
Calibrating...
The printer is calibrating
No action is necessary.
CANCELING...<JOBNAME>
The printer is in the process of canceling a job. The message will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on the active data channel is received and discarded.
No action is necessary.
CARD SLOT X NOT FUNCTIONAL
The flash card in slot X is not working correctly.
Turn the printer off, remove the card from the slot indicated, and replace with a new card.
CHECKING PAPER PATH
The engine is turning its rollers to check for possible paper jams.
No action is necessary.
CHECKING PRINTER
The engine is doing an internal test.
No action is necessary.
CHOSEN PERSONALITY NOT AVAILABLE FOR HELP PRESS ?
alternates with
CHOSEN PERSONALITY NOT AVAILABLE TO CONTINUE PRESS
PJL encountered a request for a personality that did not exist in the printer. The job is aborted and no pages will be printed.
  1. Press ? (Help button) for detailed information.

  2. Press and (Up and Down arrows) to step through the instructions.

  3. Reprint using the correct driver for the printer.
CLEARING EVENT LOG
This message is displayed while the event log is cleared. The printer will either exit to the MENUS or back up one screen to Service Menu upon completion of printing the page.
No action is necessary.
CLEARING PAPER FROM PRINTER
or
CLEARING PAPER PATH
The printer jammed or detected misplaced paper when it was turned on. The printer is attempting to eject jammed pages automatically.
No action is necessary.
CLOSE FRONT COVERS FOR HELP PRESS?
The covers need to be closed.
Press ? (Help button) for more information. Close front covers.
Note : This message might also appear if the fuser is missing or incorrectly installed. Check that the fuser is correctly installed.
CPR SENSOR OUT OF RANGE
The CPR Sensor is not behaving properly.
  1. Force a calibration by either selecting CALIBRATE NOW from the menus or turn the printer off and then back on.

  2. If the message persists, click here to contact HP Support at: http://www.hp.com/support/lj4600

DATA RECEIVED
TO PRINT LAST PAGE PRESS
The printer received data and is waiting for a form feed. When the printer receives another file, the message should disappear.
Press (Select button) to continue.
DELETING...<JOBNAME>
The printer is currently deleting the stored job.
No action is necessary.
DETECTABLE SIZE IN TRAY XX FOR HELP PRESS ?
alternates with
DETECTABLE SIZE IN TRAY XX RECOMMEND MOVE SWITCH TO STANDARD
A tray has been loaded with paper that is a standard size and the switch in the tray is set to custom.
  1. Press ? (Help button) for detailed information.

  2. Press and (Up and Down arrows) to step through instructions.

DISK DEVICE FAILURE alternates with READY FOR MENUS PRESS
A device failure has occurred on the specified drive.
  1. Printing may continue for jobs that do not require access to the disk drive.

  2. To clear the message, turn the printer off and then back on.

  3. If the message persists, remove and re-install the EIO disk drive.

  4. If the message persists, replace the EIO disk drive.

DISK FILE OPERATION FAILED
alternates with
READY FOR MENUS PRESS
The printer received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory).
  1. Printing may continue.

  2. Turn the printer off and then back on.

  3. If the message reappears, there may be a problem with the software application.

DISK FILE SYSTEM IS FULL
alternates with
READY FOR MENUS PRESS
The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full.
  1. Use the HP Web Jetadmin software to delete files from the EIO disk drive and try again.

  2. To remove this message from the display, turn the printer off and then back on.

DISK IS WRITE PROTECTED
alternates with
READY FOR MENUS PRESS
The file system device is protected and no new files can be written to it.
  1. To enable writing to the disk, use HP Web Jetadmin to turn off write protection.

  2. To remove this message from the display, turn the printer off and then back on.

DOORS OPEN. TEST ABORTED.
A printer door has been opened during a test. The test has been aborted.
No action is necessary.
EIO DISK X INITIALIZING
The EIO disk device in slot X is initializing.
No action is necessary.
EIO DISK X NOT FUNCTIONAL FOR HELP PRESS ?
The EIO disk in slot X is not working correctly.
Remove the EIO disk from the slot indicated and replace with a new EIO disk drive.
EIO DISK X SPINNING UP
The EIO disk device in Slot X is spinning up its platter.
No action is necessary.
EVENT LOG EMPTY
SHOW EVENT LOG was selected from the control panel, and the event log is empty.
No action is necessary.
FLASH DEVICE FAILURE
alternates with
READY FOR MENUS PRESS
A device failure has occurred on the specified drive.
  1. Printing may continue for jobs that do not require the Flash DIMM.

  2. To remove this message from the display, turn the printer off and then back on.

  3. If the message persists, remove and re-install the Flash DIMM.

  4. If the message persists, replace the Flash DIMM.

FLASH DISK X INITIALIZING DO NOT POWER OFF
The new Flash DIMM installed in slot X is initializing.
No action is necessary.
FLASH FILE OPERATION FAILED
alternates with
READY FOR MENUS PRESS
The printer received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory).
  1. Printing may continue.

  2. Turn the printer off and then back on.

  3. If the message reappears, there may be a problem with the software application.
FLASH FILE SYSTEM IS FULL
alternates with
READY FOR MENUS PRESS
The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full.
  1. Use HP Web Jetadmin software to delete files from the Flash Memory and try again.

  2. To remove this message from the display, turn the printer off and then back on.

FLASH IS WRITE PROTECTED
alternates with
READY FOR MENUS PRESS
The file system device is protected and no new files can be written to it.
  1. To enable writing to the Flash Memory, use HP Web Jetadmin to turn off write protection.

  2. To remove this message from the display, turn the printer off and then back on.

GENUINE HP CARTRIDGE INSTALLED
A new HP cartridge has been installed. The printer returns to the READY state after approximately 10 seconds.
No action is necessary.
GENUINE HP SUPPLIES INSTALLED
A new HP cartridge has been installed. The printer returns to the READY state after approximately 10 seconds.
No action is necessary.
INCORRECT <COLOR> CARTRIDGE alternates with FOR STATUS PRESS
An incorrect cartridge is installed in a slot and the cover is closed.
  1. Press (Select button), and then press ? (Help button) for help.

  2. Press and (Up and Down arrows) to step through instructions.

  1. Open the top cover and image transfer unit.
    CAUTION: The image transfer unit can be easily damaged.
  2. Replace the incorrect print cartridge with the correct print cartridge, then close the front cover.
INCORRECT PIN
The wrong PIN was entered.
Re-enter PIN correctly. After three incorrect PIN entries, the printer will return to READY.
INCORRECT SUPPLIES FOR STATUS PRESS
At least one supply item is incorrectly positioned in the printer and another supply item is missing, incorrectly placed, out, or low.
  1. Press (Select button)

  2. Either press ? (Help button) for help or press and to highlight the specific supply that has a problem and then press ? .

  3. Follow the instructions on the display to locate and replace the incorrect supply.

INITIALIZING
This message is displayed when the printer is turned on, as soon as the individual tasks begin initialization.
No action is necessary.
INITIALIZING PERMANENT STORAGE
This message is displayed when the printer is turned on to show that permanent storage is being initialized.
No action is necessary.
INSERT OR CLOSE TRAY XX FOR HELP PRESS ?
Tray XX must be inserted or closed before the current job can be printed.
Close the tray indicated or be sure all trays are closed
  1. Press ? (Help button) for detailed information.

  2. Press and (Up and Down arrows) to step through instructions.

INSTALL <COLOR> CARTRIDGE
alternates with
FOR HELP PRESS ?
The cartridge is either not installed or not correctly installed in the printer.
  1. Open the top cover and insert the cartridge or make sure the cartridge is fully seated.

  2. Press ? (Help button) for detailed information.

  3. Press and (Up and Down arrows) to step through instructions.

  4. If the error persists, click here to contact HP Support at: http://www.hp.com/support/lj4600

INSTALL FUSER FOR HELP PRESS ?
The fuser is either not installed or not correctly installed in the printer.
  1. Insert the fuser or make sure the installed fuser is fully seated.

  2. Press ? (Help button) for detailed information.

  3. Press and (Up and Down arrows) to step through instructions.

  4. If the error persists, click here to contact HP Support at: http://www.hp.com/support/lj4600

INSTALL SUPPLIES FOR STATUS PRESS
At least one supply item is missing or is not correctly seated in the printer and another supply item is missing, incorrectly placed, out, or low. Insert the supply item or make sure the installed supply item is fully seated.
  1. Press (Select button) and then press ? (Help button) for help.

  2. Follow the instructions on the display to locate and replace the missing or incorrect supply.

  3. Press and (Up and Down arrows) to step through instructions.

INSTALL TRANSFER UNIT FOR HELP PRESS ?
The transfer unit is either not installed or not correctly installed in the printer.
  1. Insert the transfer unit or make sure the installed transfer unit is fully seated.

  2. Press ? (Help button) for detailed information.

  3. Press and (Up and Down arrows) to step through instructions.

  4. If the error persists, click here to contact HP Support at: http://www.hp.com/support/lj4600

INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press ? alternates with Device To continue press
The device does not have enough memory to load the data, such as fonts or macros from the location specified. Device can be one of the following:
INTERNAL = ROM directly on the formatter board
CARD SLOT X = font card in slot X DIMMS
EIO X DISK = removable hard disk installed in EIO slot X
To use the device without the data, press .
To solve the problem, add more memory to the device. DDR SDRAM Memory: 128MB, (Q2630A) or 256MB (Q2631A).
LOAD TRAY XX: [TYPE ] [SIZE ] FOR HELP PRESS ?
alternates with
LOAD TRAY XX:[TYPE ] [SIZE ] TO USE ANOTHER TRAY PRESS
Tray XX is either empty or configured for a type and size other than specified in the job. The size specified in the job requires that the tray switch be in the correct (custom or standard) position.
Check the following:
  1. Load the paper tray with the specified media.

  2. Confirm that the media guides are in the correct position.

  3. Verify that the tray switch is in the correct position.

  4. To use another tray, press .

If the message returns:
  1. Press ? (Help button) for detailed information.

  2. Press and (Up and Down arrows) to step through instructions.

LOAD TRAY XX: [TYPE ] [SIZE ] FOR HELP PRESS ?
Tray XX is either empty or configured for a type and size other than specified in the job. The size specified in the job requires that the tray switch be in the correct position.
No other tray is available.
Check the following:
  1. Load the paper tray with the specified media.

  2. Confirm that the media guides are in the correct position.

  3. Verify that the tray switch is in the correct position.

If the message returns:
  1. Press ? (Help button) for detailed information.

  2. Press and (Up and Down arrows) to step through instructions.

LOADING PROGRAM XX DO NOT POWER OFF
Programs and fonts can be stored on the printer’s file system and are loaded into RAM when the printer is turned on. The number XX specifies a sequence number indicating the current program being loaded.
No action is necessary. Do not turn the printer off.
MANUALLY FEED [TYPE ] [SIZE ] FOR HELP PRESS ? alternates with MANUALLY FEED [TYPE ] [SIZE ] TO CONTINUE PRESS
A job sent requires a specific paper type and size that is not currently available.
Check the following:
Load Tray 1 with the specified media.
OR
If the corrected paper is loaded in Tray 1, press to print. To use media from another tray, clear the media from Tray 1, and then press
If the message reappears:
1. Press ? (Help button) for detailed information.
2. Press and (Up and Down arrows) to step through instructions.
If no paper in tray: MANUALLY FEED [TYPE ] [SIZE ] FOR HELP PRESS ?
alternates with
MANUALLY FEED [TYPE ] [SIZE ] TO USE ANOTHER TRAY PRESS
A job sent requires a specific paper type and size that is not currently available.
Check the following:
Load Tray 1 with the specified media.
OR
If the corrected paper is loaded in Tray 1, press to print. To use media from another tray, clear the media from Tray 1, and then press
If the message reappears:
1. Press ? (Help button) for detailed information.
2. Press and (Up and Down arrows) to step through instructions.
MOVING... MP TRAY SOLENOID TO EXIT PRESS CANCEL JOB KEY
The printer is executing a Component Test and the component selected is MP Tray Feed Solenoid.
No action is necessary.
MOVING... TRAY FEED SOLENOID TO EXIT PRESS CANCEL JOB KEY
The printer is executing a Component Test and the component selected is Tray Feed Solenoid.
No action is necessary.
NO JOB TO CANCEL
The CANCEL JOB button was pressed, but there is no active job or buffered data to cancel. This message is displayed for approximately two seconds before the printer is returned to the READY state.
No action is necessary.
NO STORED JOBS
No jobs stored on the EIO disk. This message is displayed when the user enters the RETRIEVE JOB menu and there are no jobs to retrieve.
No action is necessary.
NON HP CARTRIDGE DETECTED
or
NON HP SUPPLY DETECTED
A new cartridge has been installed that is not made by HP. This message is displayed until an HP cartridge is installed or either CANCEL JOB or is pressed.
To continue printing, press
If the cartridge was purchased with the belief that it was an HP print cartridge, call the HP fraud hotline (1-877-219-3183, toll-free in North America). To continue printing, press CANCEL JOB. The first pending job will be canceled. Caution: Any printer repair required as a result of using non-HP cartridges is not covered under HP warranty.
NON HP CARTRIDGE IN USE
or
NON HP SUPPLY DETECTED
alternates with
Ready
or
READY FOR MENUS PRESS
The printer has detected that a non-HP print cartridge is currently installed.
HP Color LaserJet 4650: The supplies gauge will display the consumption levels of print cartridges, but the level of any refilled cartridge will not be shown.
If the cartridge was purchased with the belief that it was an HP print cartridge, call the HP fraud hotline (1-877-219-3183, toll-free in North America).
Caution: Any printer repair required as a result of using non-HP cartridges is not covered under HP warranty.
OPERATION FAILED
alternates with
READY FOR MENUS PRESS
The printer received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory).
1. Printing may continue.
2. Turn the printer off and then back on.
3. If the message reappears, there might be a problem with the software application.
ORDER <COLOR> CARTRIDGE alternates with TO CONTINUE PRESS
The identified print cartridge is nearing the end of its useful life and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP. Override by pressing (Select).
1. Order the identified print cartridge.
2. Press (Select button) to continue.
3. Press ? (Help button) for detailed information.
4. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER <COLOR> CARTRIDGE
alternates with
XXXX PAGES LEFT
The identified print cartridge is nearing the end of its useful life. The printer is ready and will continue for the estimated number of pages indicated.
1. Order the identified print cartridge.
2. Estimated pages remaining is based upon historical page coverage of this printer.
3. Printing will continue until REPLACE<C0LOR>CARTRIDGE is shown.
4. Press ? (Help button) for detailed information.
5. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER FUSER KIT XXXX PAGES LEFT TO CONTINUE PRESS
The fuser is near end of life and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP.
1. Order the image fuser kit.
2. Press (Select button) to continue printing. Printing can continue until supplies out is reached.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER FUSER KIT XXXX PAGES LEFT TO ENTER MENUS PRESS
or
ORDER FUSER KIT LESS THAN XXX PAGES For help press ? alternates with Ready
The fuser is near end of life. The printer is ready and will continue for the estimated number of pages indicated.
1. Order the image fuser kit.
2. Printing can continue until supplies out is reached.
3. Press ? (Help button) for detailed information.
4. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER SUPPLIES alternates with Ready For help press ?
The supplies gauge will display the consumption levels of print cartridges.
More than one supply item is low. Printing will continue until a supply needs to be replaced.
  1. Press MENU to access the menus.

  2. Press and to highlight INFORMATION, and then press .

  3. Press and to highlight SUPPLIES STATUS, and then press .

  4. Press and to highlight a supply that needs to be ordered.

  5. Press ? to access help for the supply.

  6. Obtain a part number from help and order the supply.

  7. Repeat the previous steps as necessary for each supply that needs to be ordered.

Supplies ordering information is also available from the embedded Web server.
ORDER SUPPLIES FOR MENUS PRESS
More than one supply item is low.
1. Press (Select button) to identify which supplies should be ordered.
2. Order the identified supplies.
3. Printing can continue until supplies out is reached.
4. Press ? (Help button) for detailed information.
5. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER SUPPLIES FOR STATUS PRESS
More than one supply item is low and the SUPPLIES LOW setting is set to STOP.
1. Press (Select button) to identify which supplies should be ordered.
2. Order the identified supplies.
3. Press (Select button) twice to continue printing. Printing can continue until supplies out is reached.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER TRANSFER KIT XXXX PAGES LEFT TO CONTINUE PRESS
The number of pages remaining for the transfer unit has reached the low threshold and the SUPPLIES LOW setting in the SYSTEM SETUP SUBMENU is set to STOP.
Printing can continue until transfer unit life is out.
Press ? (Help button) for detailed information.
Press and (Up and Down arrows) to step through instructions.
Order the transfer kit.
Note: Information about ordering supplies is also available from the embedded Web server.
ORDER TRANSFER KIT XXXX PAGES LEFT TO ENTER MENUS PRESS
The transfer unit is near end of life.
Printing can continue until transfer unit life is out.
Press ? (Help button) for detailed information.
Press and (Up and Down arrows) to step through instructions.
Order Transfer Kit.
Note: Information about ordering supplies is also available from the embedded Web server.
OUTPUT BIN FULL REMOVE ALL PAPER FROM BIN
The output bin is full and must be emptied for printing to continue.
Remove paper from the output bin.
PAUSED TO RETURN TO READY PRESS RESUME KEY
The printer is paused, and there are no error messages pending at the display. The I/O continues receiving data until memory is full
Press PAUSE/RESUME or STOP
PERFORMING CALIBRATION
The printer is calibrating.
No action is necessary.
PERFORMING PAPER PATH TEST ABCDEFGHIJKLMN 100000000000000
The printer is performing a Paper Path Test.
No action is necessary.
PERFORMING PRINT/STOP TEST
The printer is performing a Print/Stop Test.
No action is necessary.
PERFORMING SERVICE TEST
The printer is performing a Service Test.
No action is necessary.
PERFORMING UPGRADE
A firmware upgrade is in process.
No action is necessary.
PLEASE WAIT
The printer is in the process of clearing data.
No action is necessary.
POWERSAVE ON
The printer is in the power save mode. Any button press, an error condition, or the receipt of printable data may clear this message.
No action is necessary.
PRINTING... CONFIGURATION
The printer is generating the configuration page. The printer will return to the online READY state when the page is completed.
No action necessary.
PRINTING... DEMO
The printer is generating the demo page. The printer will return to the online READY state when the page is completed.
No action is necessary.
PRINTING...EVENT LOG
The printer is generating the event log page. The printer will return to the online READY state when the page is completed.
No action is necessary.
PRINTING...FILE DIRECTORY
The printer is generating the mass storage directory page. The printer will return to the READY state when the page is completed.
No action is necessary.
PRINTING...FONT LIST
The printer is generating either the PCL or PS personality typeface list. The printer will return to the READY state when the page is completed.
No action is necessary.
PRINTING...MENU MAP
The printer is generating the printer menu map. The printer will return to the READY state when the page is completed.
No action is necessary.
PRINTING...PQ TROUBLESHOOTING
The printer is generating the print quality troubleshooting pages. The printer will return to the READY state when the pages are printed.
Follow the instructions on the printed pages.
PRINTING... REGISTRATION PAGE
The printer is generating the registration page. The printer will return to the SET REGISTRATION menu when the page is completed.
Follow the instructions on the printed pages.
PRINTING STOPPED
This message is displayed when a Print/ Stop Test is run and time expires.
Press to continue printing.
PRINTING...
CMYK Samples
This message displays while the printer CMYK samples page is being generated.
No action is necessary.
PRINTING...
RGB Samples
This message displays while the printer RGB samples page is being generated.
No action is necessary.
PRINTING...SUPPLIES STATUS
The printer is generating the supplies status page. The printer will return to the online READY state when the page is completed.
No action is necessary.
PRINTING...USAGE PAGE
The printer is generating the usage page. The printer will return to the online READY state when the page is completed.
No action is necessary.
PROCESSING DUPLEX JOB DO NOT GRAB PAPER UNTIL JOB COMPLETES
Paper temporarily comes into the output bin while printing a two-sided (duplex) print job. Do not attempt to remove the pages until the job is complete.
Do not grab paper as it temporarily comes into the output bin. The message will disappear when the job is finished.
PROCESSING... <JOBNAME>
The printer is currently processing a job but is not yet picking pages. When paper motion begins, this message will be replaced by a message that indicates which tray the job is being printed from.
No action is necessary.
PROCESSING... <JOBNAME> COPY <X>OF<Y>
The printer is currently processing or printing collated copies. The message indicates that copy X of Y total copies is currently being processed.
No action is necessary.
PROCESSING... <JOBNAME> FROM TRAY XX
The printer is actively processing a job from the designated tray.
No action is necessary.
RAM DISK DEVICE FAILURE alternates with READY
or
READY FOR MENUS PRESS
A device failure has occurred on the specified drive.
1. Turn the printer off and then back on.
RAM DISK FILE SYSTEM IS FULL
alternates with
READY FOR MENUS PRESS
or
RAM DISK SYSTEM IS FULL To clear press
The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full.
Turn the printer off and then back on to clear the message.
Note: This will also delete any files saved in RAM.
RAM DISK FILE OPERATION FAILED To clear press alternates with Ready
The printer received a PJL file system command that attempted to perform an illogical operation (for example, to download a file to a non-existent directory). Printing may continue.
To clear the message, press the key.
If the message persists, turn the printer off and then back on.
If the message reappears, there may be a problem with the software application.
RAM DISK IS WRITE PROTECTED
alternates with
READY FOR MENUS PRESS
The file system device is protected and no new files can be written to it.
1. To enable writing to the RAM disk, use the HP Web Jetadmin software to turn off write protection.
2. To clear this message from the display, turn the printer off and then back on.
READY FOR MENUS PRESS
or
READY
The printer is online and ready for data. No status or device attendance messages are pending at the display.
No action is necessary.
READY DIAGNOSTICS MODE TO EXIT PRESS CANCEL JOB KEY
The printer is online and ready for data. No status or device attendance messages are pending at the display.
No action is necessary.
RECEIVING UPGRADE
A firmware upgrade is in progress.
Do not turn the printer off until the printer returns to READY.
REINSTALL <COLOR> CARTRIDGE
alternates with
FOR HELP PRESS ?
The cartridge is not fully seated.
1. Press ? (Help button) for detailed information.
2. Press and (Up and Down arrows) to step through instructions.
REMOVE ALL PRINT CARTRIDGES TO EXIT PRESS CANCEL JOB KEY
or
REMOVE ALL PRINT CARTRIDGES To exit press STOP KEY
The printer is executing a Component Test and the component selected is Belt only.
Remove all print cartridges.
REMOVE AT LEAST 1 PRINT CARTRIDGE TO EXIT PRESS CANCEL JOB KEY
The printer is executing a Disable Cartridge Check or Component Test where the component selected is Cartridge Motor.
Remove one print cartridge.
REPLACE <COLOR> CARTRIDGE
alternates with either
FOR HELP PRESS ?
or
To continue press
The supplies gauge will display the consumption levels of print cartridges.
The identified print cartridge has reached the end of life. Printing will not continue until the cartridge is replaced.
If the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP, printing can continue by pressing .
1. Replace the identified supplies to continue printing.
2. Press ? (Help button) for detailed information.
3. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
REPLACE FUSER KIT
The fuser kit is at its end of life.
If the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP, printing can continue by pressing .
1. Replace the identified supply to continue printing.
2. Press ? (Help button) for detailed information.
3. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
REPLACE SUPPLIES
FOR STATUS PRESS
At least one supply item is out and needs to be replaced and another supply item is either out or low.
If the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP, printing can continue by pressing .
1. Press (Select button) to identify which supplies should be replaced.
2. Replace the identified supply to continue printing.
3. Press ? (Help button) for detailed information. 4. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
REPLACE SUPPLIES
USING BLACK ONLY
alternates with
Ready For help press ?
At least one color cartridge is at the end of its useful life and the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to AUTOCONTINUE BLACK. Printing will continue using black toner only.
Press to identify which supplies should be replaced. Replace identified supplies to continue printing in color.
REPLACE TRANSFER KIT FOR HELP PRESS ?
may alternate with
REPLACE TRANSFER KIT To continue press
The transfer unit is at its end of life.
If the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP, printing can continue by pressing .
1. Replace the identified supply to continue printing.
2. Press ? (Help button) for detailed information.
3. Press and (Up and Down arrows) to step through instructions.
Note: Information about ordering supplies is also available from the embedded Web server.
REQUEST ACCEPTED PLEASE WAIT
The printer has accepted a request to print an internal page, but the current job must finish printing before the internal page will print.
No action is necessary.
RESEND UPGRADE
The firmware upgrade was not completed successfully.
Attempt upgrade again.
RESETTING COUNT
or
RESETTING KIT COUNT
YES is selected in the Reset Supplies menu, to reset the counts for any of the supplies that cannot be detected as new.
No action necessary.
RESETTING FACTORY SETTINGS
The printer is restoring factory settings.
No action necessary.
RESTORING LAST SAVED STATE
or
RESTORING...
The printer is restoring the last saved state.
No action necessary.
ROTATING... ALIENATION MOTOR TO EXIT PRESS CANCEL JOB
The printer is executing a Component Test and the component selected is Alienation Motor.
Press CANCEL JOB or STOP when ready to stop this test.
ROTATING BELT DRIVE TO EXIT PRESS CANCEL JOB
The printer is executing a Component Test and the component selected is Belt Only.
Press CANCEL JOB or STOP when ready to stop this test.
ROTATING <COLOR> CARTRIDGE MOTOR TO EXIT PRESS CANCEL JOB
or
Rotating <COLOR> motor To exit press STOP key
A Component Test is in progress; the component selected is the <color> Cartridge motor.
Press CANCEL JOB or STOP when ready to stop this test.
ROTATING...FUSER MOTOR TO EXIT PRESS CANCEL JOB
The printer is executing a Component Test and the component selected is Fuser Motor.
Press CANCEL JOB or STOP when ready to stop this test.
ROTATING <COLOR>LASER SCANNER TO EXIT PRESS CANCEL JOB
A Scanner Test is in progress.
Press CANCEL JOB or STOP when ready to stop this test.
ROTATING...TRANSFER MOTORS TO EXIT PRESS CANCEL JOB
The printer is executing a Component Test and the component selected is Transfer Motors.
Press CANCEL JOB or STOP when ready to stop this test.
SAVING CURRENT STATE
The current state is being saved.
No action is necessary.
SETTING SAVED
A menu selection has been saved.
No action is necessary.
SIZE MISMATCH TRAY XX=<SIZE> FOR HELP PRESS ?
alternates with
READY FOR MENUS PRESS
or
READY
The tray is loaded with paper longer or shorter in the feed direction than the size configured for the tray.
1. Adjust the side and rear paper guides against the paper.
2. If the paper used is Letter, A4, Executive, B5 JIS, A5, or Legal sized, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other paper sizes. The tray switch must be set before the size can be selected from the control panel.
3. Reset the paper size in the Paper Handling menu.
TEST TERMINATED
Pressing the CANCEL JOB button has terminated a diagnostic test.
No action is necessary.
TRAY XX CONTAINS UNKNOWN MEDIA
The paper type in the specified tray cannot be determined.
1. To change paper type, press (Select button). Use and (Up and Down arrows) to highlight the type, then press (Select button) to select.
2. To change the paper size to Letter, A4, Executive, B5 JIS, A5, or Legal, leave the tray switch in the STANDARD position.
3. To change the paper size to other sizes, move the tray switch to CUSTOM, adjust the paper guides against the paper, and close the tray.
4. Use and (Up and Down arrows) to highlight the paper size, then press (Select button).
TRAY XX EMPTY (TYPE) (SIZE) alternates with READY FOR MENUS PRESS
The specified tray is empty and needs to be filled, but the current job does not need this tray to print correctly.
Refill the tray at a convenient time.
TRAY XX OPEN FOR HELP PRESS ?
alternates with
READY FOR MENUS PRESS
The specified tray is open or not closed completely.
Close the tray.
TRAY XX SIZE=<XXXX SIZE> FOR HELP PRESS ?
alternates with
TRAY XX SIZE=<XXXX SIZE> TO CHANGE, MOVE SWITCH IN TRAY XX
A non-detectable paper size was selected from the menu and the tray switch is set to STANDARD. The size selected from the menu does not match the size detected by the tray. Size detection occurs when the tray switch is set in the STANDARD position.
1. Adjust the side and rear paper guides against the paper.
2. If the paper used is Letter, A4, Executive, B5 JIS, A5, or Legal sized, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other paper sizes. The tray switch must be set before the size can be selected from the control panel.
3. Reset the paper size in the Paper Handling menu.
TRAY XX (TYPE) (SIZE) SIZE DETECTED BY TRAY
alternates with
TRAY XX (TYPE) (SIZE) TO CHANGE TYPE PRESS
The printer is reporting the current configuration of tray XX. The tray switch is in the STANDARD position.
1. To change paper type, press (Select button). Use and (Up and Down arrows) to highlight the type, then press (Select button) to select.
2. To change the paper size to Letter, A4, Executive, B5 JIS, A5, or Legal, leave the tray switch in the STANDARD position.
3. To change the paper size to other sizes, move the tray switch to CUSTOM, adjust the paper guides against the paper, and close the tray.
4. Use and (Up and Down arrows) to highlight the paper size, then press (Select button) to select.
TRAY XX (TYPE) (SIZE) SIZE SPECIFIED BY USER
alternates with
TRAY XX (TYPE) (SIZE) TO CHANGE TYPE PRESS
The printer is reporting the current configuration of tray XX. The tray switch is in the CUSTOM position.
1. To change paper type, press (Select button). Use and (Up and Down arrows) to highlight the type, then press (Select button) to select.
2. To change the paper size to Letter, A4, Executive, B5 JIS, A5, or Legal, set the tray switch to the STANDARD position and adjust the paper guides to the correct positions.
3. To change the paper size to other sizes, leave the tray switch in the CUSTOM position, adjust the paper guides against the paper, and close the tray.
4. Select the Paper Handling menu from the control panel. Configure the size for the tray.
UNABLE TO MOPY JOB <JOBNAME>
A Mopy job (multiple copy job) cannot be completed because of a memory, disk, or configuration problem. Only one copy will be produced.
No action necessary.
UNABLE TO STORE JOB <JOBNAME>
A job cannot be stored because of a memory, disk, or configuration problem.
Install additional memory in the printer, or install a disk drive into the printer. If a disk drive is installed, delete previously stored print jobs.
USE TRAY XX [TYPE] [SIZE]
The printer is offering a selection of alternate paper or other print media to use for the print job.
Highlight the paper or other print media with and (Up and Down arrows). Press (Select button) to select a choice.
VALIDATING SUPPLIES FOR MENUS PRESS alternates with
READY FOR MENUS PRESS
A new cartridge has been installed and the printer is determining whether it is an HP or non-HP cartridge.
No action necessary.
WAIT FOR PRINTER TO REINITIALIZE
RAM Disk settings have been changed before the printer automatically restarts, or external device modes have changed.
No action is necessary.
WARMING UP
The printer is coming out of powersave mode. Printing will continue as soon as the warmup is completed.
No action is necessary.

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