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HP LaserJet 1150 and 1300 Series Printers - Troubleshooting Print Quality Issues

This document provides information about settings that affect print quality on the HP LaserJet 1150 and 1300 series printers. It lists the causes and resolutions for common print quality issues and other paper-handling problems, and explains how to contact HP if problems persist. It provides specifications for choosing media in order to avoid problems.

Understanding print quality settings

Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. Print quality settings can also be used to optimize the print quality for a specific media type. Media type settings control the temperature of the fuser in the printer.

The settings in the printer properties can be changed to accommodate the types of jobs being printed. The following are the settings:

  • 600 dots per inch (dpi): This is the default setting.

  • FastRes 1200: This setting provides better print quality, but jobs take longer to print.

  • ProRes 1200: This setting is available for the HP LaserJet 1300 series printer. It provides the best print quality.

  • EconoMode: This setting saves print cartridges because text is printed using less toner. The setting is useful when printing drafts. This option can be turned on independently of other print quality settings.

To change print quality settings

Use the following steps to change print quality settings.

  1. Access the printer properties (or printing preferences in Windows (R) 2000 and XP). Click here to refer to "Printer properties (driver)" below for details.

  2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the print quality setting to be used.

    NOTE: Not all printer features are available from all drivers or operating systems. See the printer properties (driver) online Help for information about availability of features for that driver. To change the print quality settings for all future print jobs, access the properties through the Start menu in the Windows system tray. To change the print quality settings only for the current software program in use, access the properties through the Print Setup menu in the program. Click here to refer to "Printer properties (driver)" below for details.

To optimize print quality for media types

The settings for the media being used can be changed to optimize the print quality.

Access the optimizing feature from the Paper tab in the printer driver or from HP Toolbox (see the product user guide for information about HP Toolbox).

Printing speeds are automatically reduced when printing special-sized media.

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Finding the solution

Use the following table to find the solution to common printer problems.

Step
Question
Solution
1
Is the printer set up correctly?
Is the printer plugged into a power outlet that is known to work?
Is the on/off switch in the on position?
Is the print cartridge properly installed? See the procuct user guide for information about changing print cartridges.
Is paper properly loaded in the input tray? See the product user guide for information about loading the input tray.
Yes: If the answer is yes to the questions above, go to Step 2 (Is the Ready light on?).
No: If the printer will not turn on, click here to refer to "Contacting HP support" below.
2
Is the Ready light on?
Do the control panel lights look like this picture?
Control panel lights
Yes: Go to Step 3 (Can a demo page be printed?).
No: If the control panel lights do not look like the picture above, click here to go to "Status light patterns" below.
3
Can a demo page be printed?
Press the Go button to print a demo page.
Yes: If the demo page printed, go to Step 4 (Is the print quality acceptable?).
4
Is the print quality acceptable?
Yes: If the print quality is acceptable, go to Step 5 (Is the printer communicating with the computer?).
Verify that the print settings are correct for the media being used. See the product user guide for information about adjusting the settings for various types of media.
5
Is the printer communicating with the computer?
Try printing a document from a software program.
Yes: If the document prints, go to Step 6 (Does the printed page look as expected?)
No: If the document does not print, click here to refer to "Printer software problems" below.
6
Does the printed page look as expected?
Yes: The problem should be resolved. If it is not resolved, click here to refer to "Contacting HP support" below.

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Status light patterns

Figure 2 shows the location of the status lights on the printer and Figure 3 shows the three possible conditions of each light.

Figure 1: Location of status lights

Figure 2: Light conditions

1 - Light off
2 - Light on
3 - Light blinking

The following table explains the meaning of the status light patterns.

Light status
Condition of the printer
Action
Ready
The printer is ready to print.
No action is necessary. To print a configuration page, press and release the Go button on the printer control panel.
Processing
The printer is receiving or processing data.
Wait for the job to print.
Manual feed or out of memory
The printer is in manual feed mode or out of memory. It is possible to continue printing.
Make sure that the correct media has been loaded. To continue printing, press and release the Go button.
The software controls manual feed. If manual feed mode is not wanted, change the setting from the printer properties. Click here to refer to "Printer properties (driver)" below for details.
The page being printed might be too complex for the printer memory capacity.
  1. To continue printing, press and release the Go button.

  2. Lower the resolution. Click here to refer to "Understanding print quality settings" for details.

  3. Add more memory. See the product user guide for information about installing dual inline memory modules (DIMMs) (HP LaserJet 1300 series printer only).

Door open, media out, no print cartridge, or media jam
The printer is in an error state that requires operator intervention or help.
Check the following:
  1. The print cartridge door is completely closed.

  2. Media is loaded. See the product user guide for information about loading media into the input trays.

  3. The print cartridge is correctly installed in the printer. See the product user guide for information about changing the print cartridge.

  4. There is a media jam. See the product user guide for information about clearing jams.

  5. The left side panel is completely closed.

Printer initialization, cancel job, cleaning mode
A printer initialization is taking place. If all lights blink for 1/2 second or longer in a sequence:
  1. The printing is initializing

  2. All previously sent print jobs are being purged

  3. A cleaning page is being printed

No action is necessary.
Fatal error
All lights are on.
  1. Turn the printer off and then back on.

  2. Unplug the printer for five minutes, and then plug it back in.

  3. If the printer still has an error, click here to refer to "Contacting HP support."

Accessory error
All lights are blinking.
  1. Remove the DIMMs and replace if necessary. See the product user guide for information about removing and replacing DIMMs (HP LaserJet 1300 series only).

  2. If the printer still has an error, click here to go to "Contacting HP support."

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Common Macintosh problems

The following table lists and explains common Macintosh problems. Choose the item that best describes the problem.

Symptom
Possible cause
Solution
Problems in the Chooser
LaserWriter icon does not appear in the Chooser. (HP LaserJet 1300 series printer only)
Software not installed correctly.
The LaserWriter 8 driver should be present as a part of the Mac OS. Make sure that the LaserWriter driver is in the Extensions folder within the systems folder. If not, install the LaserWriter driver from the Mac OS CD.
The HP LaserJet series printer driver icon does not appear in the Chooser. (HP LaserJet 1150 series printer only)
The software was not installed properly.
Reinstall the software.
Printer name does not appear in the printer list.
Make sure that the cables are connected correctly, the printer is on, and the Ready light is on.
Verify that the printer driver is installed.
Make sure that the correct printer driver has been selected in the Chooser. Use the HP LaserJet driver for the HP LaserJet 1150 printer. Use the LaserWriter 8 driver for the HP LaserJet 1300 series printer.
Make sure that AppleTalk is on. (The button next to Active is selected in the Chooser.)
If the printer resides on a network with multiple zones, make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser.
The printer driver does not automatically set up the selected printer even though Auto Setup has been clicked in the Chooser. (HP LaserJet 1300 series printer only)
Reinstall the printer software.
Select an alternate PostScript Printer Description (PPD) file.
Printing errors
A print job was not sent to the desired printer.
Another printer with the same or similar name might have received the print job.
Check the AppleTalk name of the printer displayed on the configuration page.
The computer cannot be used while the printer is printing.
Background printing has not been selected
LaserWriter 8.3
Turn Background Printing on in the Chooser. Status messages will now be redirected to the Print Monitor, allowing work to continue while the computer is processing data to be sent to the printer.
LaserWriter 8.4 and later:
Turn Background Printing on by selecting File , Print Desktop , and Background Printing .
An encapsulated PostScript (EPS) file does not print with the correct fonts.
This problem occurs with some software programs.
Try downloading the fonts contained in the EPS file to the printer before printing.
Send the file in ASCII format instead of binary encoding.
The document is not printing with New York, Geneva, or Monaco fonts.
Select Options in the Page Setup dialog box to deselect substituted fonts.
(Universal serial bus (USB) problems
Unable to print from a third-party USB card.
This error occurs when the software for USB printers is not installed.
When adding a third-party USB card, the Apple USB Adapter Card Support software might be needed The current version of this software is available from the Apple Web site.
A USB-connected HP LaserJet series printer does not appear in the Chooser.
This problem is caused by either a software or hardware component.
Software troubleshooting
  1. Check that the Macintosh supports USB.

  2. Verify that the Macintosh has Mac OS 8.6 or later.

Hardware troubleshooting
  1. Check that the printer is turned on.

  2. Verify that the USB cable is properly connected.

  3. Check that the appropriate high-speed USB cable is being used.

  4. Ensure that there are not too many USB devices drawing power from the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.

  5. Check to see if there are more than two non-powered USB hubs in a row on the chain. Disconnect all devices from the chain and connect the cable directly to the USB port on the host computer.
    NOTE: The iMac keyboard is a non-powered USB hub.
The LaserWriter driver does not display USB devices in the Chooser.
For the HP LaserJet 1300 series printer, use the Apple Desktop utility to set up the printer.
OS X problems
Printer features do not appear.
The wrong PostScript Printer Description (PPD) file is selected for the printer.
Verify which PPD is selected as follows: In the Print dialog box, click Summary , and then verify that the PPD for setting is correct.
If the PPD setting is incorrect, delete the printer in the Print Center and add it again. It might be necessary to manually select the PPD.
When using OS X v 10.2, the printer is not using the Rendezvous feature (mDNS).
It might be necessary to upgrade the HP Jetdirect card to a version that supports the Rendezvous feature.
Tray 2 does not appear as an installed option, even though it is installed on the printer. (HP LaserJet 1300 series printer only)
The ability to manually select installable options is supported only in Mac OS X v 10.2 and later.

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PostScript (PS) error problems

The following table lists situations that are specific to the PS language and that might occur when several printer languages are being used.

NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the desired selection next to the PS Errors section. This can also be accessed from the embedded Web server.
Symptom
Possible cause
Solution
The job prints in Courier (the default typeface for the printer) instead of the typeface that was requested.
The requested typeface is not downloaded. A personality switch might have been performed to print a Printer Command Language (PCL) job just before the PS printing job was received.
Download the desired font and send the print job again. Verify the type and location of the font. Download to printer if applicable. Check with the software documentation.
A legal page prints with clipped margins.
The print job is too complex.
You might need to print the job at 600 dpi, reduce the complexity of the page, or install more memory.
A PS error page prints.
The print job might not be PS.
Make sure that the print job is a PS job. Check to see whether the software program expected a setup or PS header file to be sent to the printer.
Limit Check Error
The print job is too complex.
You might need to print the job at 600 dpi, reduce the complexity of the page, or install more memory.
VM Error
Font Error
Select unlimited downloadable fonts from the printer driver.
Range Check
Font Error
Select unlimited downloadable fonts from the printer driver.

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Printer software problems

The following table lists and explains possible printer software problems.

Problem
Solution
A printer driver for the HP LaserJet 1150 or the HP LaserJet 1300 series printer is not visible in the Printer folder.
  1. Reinstall the printer software. From the Windows desktop, click Start , select Programs , select HP LaserJet 1150 or HP LaserJet 1300 , and click Uninstall . Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.
    NOTE: Close any programs that are running. To close a program that has an icon in the system tray, right-click the icon and select Close or Disable .
  2. Try plugging the USB cable into a different USB port on the computer.

  3. If trying to print to a shared printer, from the Windows desktop, click Start , select Settings , and select Printers . Double-click the Add Printer icon. Follow the instructions in the Add Printer Wizard.

An error message was displayed during the software installation.
  1. Reinstall the printer software. From the Windows desktop, click Start , select Programs , select HP LaserJet 1150 or HP LaserJet 1300 , and click Uninstall . Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.
    NOTE: Close any programs that are running. To close a program that has an icon in the system tray, right-click the icon and select Close or Disable .
  2. Check the amount of free space on the drive where the printer software is being installed. If necessary, free up as much space as possible and reinstall the printer software.

  3. If necessary, run the Disk Defragmenter, and reinstall the printer software.

The printer is in Ready mode, but nothing prints.
  1. Install the printer software. From the Windows desktop, click Start , select Programs , select HP LaserJet 1150 or HP LaserJet 1300 , and click Uninstall . Turn the printer off. Install the printer software from the CD-ROM. Turn the printer back on.
    NOTE: Close any programs that are running. To close a program that has an icon in the system tray, right-click the icon and select Close or Disable .
  2. Print a Demo page. Press the Go button to print a Demo page.

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Paper handling problems

The following table lists and explains common paper-handling problems.

Problem
Solution
Paper jam
  1. See the product user guide for information about clearing jams from the printer.

  2. Make sure that the paper guides are adjusted properly. Slide the guides against the sides of the stack in the main input tray or the priority input tray to center the page. Make sure that the guides are not adjusted too tightly.

  3. The media input tray might be too full. Remove some of the sheets.

  4. Make sure that the media being used meets specifications. Click here to refer to "Media specifications" for more information .

  5. Make sure that the media being used is not wrinkled, folded, or damaged.

  6. Make sure that the printer is clean. See the product user guide for information about cleaning the printer.

  7. If printing to the straight-through output path, close and open the door again to make sure that the green release levers are closed.

  8. The paper might not have been removed from the main input tray before the tray was refilled. Always remove paper form the main input tray before refilling it.

  9. Output capacity might have been exceeded in the paper output bin. Do not allow more than 125 sheets of 20-lb (75 g/m2) bond weight paper to fill the paper output bin (less for heavier paper).

  10. The pickup roller or printer separation pad might be dirty or damaged. Clean or replace the part. (See the product user guide for information about cleaning and replacing the pickup roller and printer separation pad.)

Print is skewed (crooked)
  1. Click here to refer to "Page skew" for more information.

  2. Make sure that the media is loaded correctly. Be sure to center the paper with the side media guides. Verify that the guides are not adjusted too lightly or too loosely against the paper. Check for broken or missing guides and replace as necessary.

  3. The input bin might be too full.

  4. The paper weight or surface finish does not meet HP specifications. Check the media type and quality. Click here to refer to "Media specifications" for more information .

More than one sheet of media feeds through the printer at one time
  1. The media input tray might be too full. See the product user guide for information about loading media into the input trays.

  2. Make sure that the media being used is not wrinkled, folded, or damaged.

  3. The paper might have been incorrectly cut by the manufacturer and is sticking together. "Break" the ream of paper by curving it into an upside-down u-shape. This can effectively decrease multifeeds. Also try turning the paper around to feed the opposite end first, or use a different type of paper.

  4. The printer separation pad might be worn. See the product user guide for information about changing the printer separation pad.

Printer does not pull media from the media input tray
  1. Make sure that the printer is not in manual feed mode. Click here to refer to "Status light patterns" for more information.

  2. The pickup roller might be dirty or damaged. See the product user guide for information about cleaning and changing the pickup roller.

Printer curled the media
Paper curl is inherent in the laser printing processes, and occurs when paper is subjected to heat. Paper curl tends to relax as the paper cools while resting on a flat surface.
  1. Click here to refer to "Curl or wave" below for more information.

  2. Check the media type and quality. Both high temperature and humidity cause media to curl. Click here to refer to "Media specifications" for more information .

  3. The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180 degrees in the input tray.

  4. Open the straight-through output door to print straight through. See the product user guide for information about media paths.

  5. The fuser temperature might be too high. In the printer driver, make sure that the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

  6. Paper might not have been stored properly. Whenever possible, store paper in its sealed ream at room temperature.

  7. The media might be too long for the printer output bin. Use the long media extension.

The printed media does not exit to the correct path
  1. Open or close the straight-through output door to reflect the desired output path. See the product user guide for information about media paths.

Print job is extremely slow
The maximum speed of the printer is up to 18 pages per minute for the HP LaserJet 1150 series printer and up to 20 pages per minute for the HP LaserJet 1300 series printer. The print job might be very complex. Try the following:
  1. Reduce the complexity of the document (for example, reduce the number of multiple graphics).

  2. In the printer driver, set the media type to plain paper. (This might cause toner to fuse improperly if heavy media is being used.)

  3. Add printer memory. See the product user guide for information about installing a memory DIMM (HP LaserJet 1300 series printer only).

  4. Narrow media or heavy media slows printing. Use normal media.

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Printed page is different than what appeared on screen

The following table lists and explains common problems.

Problem
Solution
Garbled, incorrect, or incomplete text
The parallel or USB cable might be loose or defective. Try the following:
  1. Disconnect the cable and reconnect it at both ends.

  2. Try printing a job that is known to work.

  3. If possible, attach the cable and printer to another computer, and try printing a job that is known to work.

  4. Try using a new IEEE-1284 compliant parallel or USB cable. Click here to refer to "Ordering supplies and accessories" below for ordering information.

The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet 1150 or HP LaserJet 1300 is selected in the printer properties.
There might be a problem with the software program. Try printing from another software program.
Missing graphics or text, or blank pages
  1. Make sure that the file does not contain blank pages.

  2. The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull out the sealing tape.

  3. Reinstall the print cartridge. See the product user guide for information about removing print cartridges. To check the printer, print a demo page by pressing the Go button.

  4. The graphic settings in the printer properties might not be correct for the type of job being printed. Try a different graphic setting in the printer properties. Click here to refer to "Printer properties (driver)" below for details.

  5. The printer driver might not work for the type of job that is being printed. Try using a different printer driver (software), such as the printer driver for the HP LaserJet III series printer.
    NOTE: If a different printer driver is used, some product features might not be available.
Page format is different than on another printer
If an older or different printer driver (printer software) was used to create the document or the printer properties settings in the software are different, the page format might change when the new printer driver or settings are used to print To help eliminate this problem, try the following:
  1. Create documents and print them using the same printer driver (printer software) and printer property settings regardless of which HP LaserJet series printer is being used to print them.

  2. Change the resolution, paper size, font settings, and other settings. Click here to refer to "Printer properties (driver)" below for details.

Graphics quality
The graphics settings might be unsuitable for the print job. Try the following
  1. Check the graphic settings, such as resolution, in the printer properties and adjust them as necessary. Click here to refer to "Printer properties (driver)" below for details.

  2. Try using a different printer driver (software), such as the printer driver for the HP LaserJet III series printer.
    NOTE: If a different printer driver is used, some product features might not be available.

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Improving print quality

The following table provides information about identifying and correcting print defects.

NOTE: If the steps in the table do not correct the problem, contact an HP-authorized dealer or service representative. Click here to go to "Contacting HP support."

Problem
Solution
Light print or faded
  1. The toner supply is low. You might be able to temporarily improve print quality by redistributing the toner, which means that the current print job can be completed before replacing the print cartridge. To redistribute the toner, remove the print cartridge and gently shake it from side to side. Replace the print cartridge when current printing is finished.

  2. The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). Click here to refer to "Media specifications" for more information .

  3. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density and disable EconoMode in the printer properties. See the product user guide for information about using EconoMode to save toner.

Toner specks
  1. The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). Click here to refer to "Media specifications" for more information .

  2. The printer might need to be cleaned. See the produt user guide for information about cleaning the printer or the printer media path.

Dropouts
  1. A single sheet of media might be defective. Try reprinting the job.

  2. The moisture content in the media is uneven or the media has moist spots on its surface. Try printing with new media. Click here to refer to "Media specifications" for more information .

  3. The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.

  4. The print cartridge might be defective. See the product user guide for information about changing the print cartridge.

Vertical lines
  1. Make sure that the priority input tray is in place.

  2. The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge. See the product user guide for information about changing the print cartridge.

Gray background
  1. Make sure that the priority input tray is in place.

  2. Decrease the print density setting through HP Toolbox or the embedded Web server. This decreases the amount of background shading. See the product user guide for information about the HP Toolbox and embedded Web server.

  3. Change the media to a lighter basis weight. Click here to refer to "Media specifications" for more information .

  4. Check the printer environment. Very dry (low humidity) conditions can increase the amount of background shading.

  5. Install a new HP print cartridge. See the product user guide for information about changing the print cartridge.

Toner smear
  1. If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth. See the product user guide for information about cleaning the printer.

  2. Check the media type and quality.

  3. Try installing a new HP print cartridge. See the product user guide for information about changing the print cartridge.

  4. The fuser temperature might be too low. In the printer driver, make sure that the appropriate media type is selected. Click here to refer to "Media specifications" for more information .

Loose toner
  1. Clean the inside of the printer. See the product user guide for information about cleaning the printer.

  2. Check the media type and quality. Click here to refer to "Media specifications" for more information .

  3. Try installing a new HP print cartridge. See the product user guide for information about changing the print cartridge.

  4. In the printer driver, make sure that the appropriate media type is selected.

  5. Plug the printer directly into an alternating current (AC) outlet instead of into a power strip.

Vertical repetitive defects
  1. The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See the product user guide for information about changing the print cartridge.

  2. The internal parts might have toner on them. See the product user guide for information about cleaning the printer. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.

    Refer to the Repetitive Defect Ruler for known defects.

  3. In the printer driver, make sure that the appropriate media type is selected.

Misformed characters
  1. If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. Click here to refer to "Media specifications" for more information .

  2. If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page (press and release the Go button on the printer control panel). If the characters are improperly formed, contact an HP-authorized dealer or service representative. Click here to refer to "Contacting HP support" for details.

Page skew
  1. Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See the product user guide for information about loading media into the input trays.

  2. The input bin might be too full. See the product user guide for information about loading media into the input trays.

  3. Check the media type and quality. Click here to refer to "Media specifications" for more information .

Curl or wave
  1. Check the media type and quality. Both high temperature and humidity cause media to curl. Click here to refer to "Media specifications" for more information .

  2. The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180 degrees in the input tray.

  3. Open the straight-through output door and try printing straight through. See the product user guide for information about media paths.

  4. The fuser temperature might be too high. In the printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

Wrinkles or creases
  1. Make sure that media is loaded properly. See the product user guide for information about loading media into the input trays.

  2. Check the media type and quality. Click here to refer to "Media specifications" for more information .

  3. Open the straight-through output door and try printing straight through. See the product user guide for information about media paths.

  4. Turn over the stack of media in the tray. Also, try rotating the media 180 degrees in the input tray.

Toner scatter outline
  1. If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type. Click here to refer to "Media specifications" for more information .

  2. Turn over the stack of media in the tray.

  3. Use media designed for laser printers. Click here to refer to "Media specifications" for more information .

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HP LaserJet 1150 and 1300 series printer repetitive Defect Ruler

Printer properties (driver)

Printer properties control the printer. The default settings can be changed (such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks.

Printer properties can be accessed in the following ways:

  • Through the software program that is being used to print. This changes the settings only for the current software program.

  • Through the Windows (R) operating system. This changes the default settings for all future print jobs.

    NOTE: Because many software programs use a different method of accessing the printer properties, the instructions describe the most common methods used in Windows 98, Windows 2000, Windows Millennium Edition (Me), and Microsoft® Windows XP.

To change the settings only for the current software program

Use the following steps to change printer settings only for the current software program.

NOTE: Although the steps can vary between software programs, this is the most common method.
  1. On the File menu in the software program, click Print .

  2. In the Print dialog box, click Properties .

  3. Change the settings, and click OK .

To change the default settings for all future print jobs in Windows 98, Windows 2000, and Windows Me

Use the following steps to change default settings for all future print jobs in Windows 98, Windows 2000, and Windows Me.

  1. In the Windows , click Start , point to Settings , and click Printers .

  2. Right-click the HP LaserJet 1150 or HP LaserJet 1300 series printer icon.

  3. Click Properties (in Windows 2000, Printing Preferences can also be used).

  4. Change the settings, and click OK .

    NOTE: In Windows 2000, many of these features are available from the Printing Preferences menu.

To change the default settings for all future print jobs in Windows XP

Use the following steps to change default settings for all future print jobs in Windows XP.

  1. From the Windows desktop, click Start , and then click Control Panel .

  2. Double-click Printers and Other Hardware .

  3. Click Printers and Faxes .

  4. Right-click the HP LaserJet 1150 or HP LaserJet 1300 series printer icon.

  5. Click Properties (Printing Preferences can also be used).

  6. Change the settings, and click OK .

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Ordering supplies and accessories

Printer capabilities can be increased with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1150 and HP LaserJet 1300 series printers to ensure optimum performance.

To order supplies, visit one of the following Web sites:

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Media specifications

HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-sized paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality.

The printer can use a variety of paper and other print media in accordance with the guidelines in this document. Media that does not meet these guidelines might cause the following problems:

  • Poor print quality

  • Increased media jams

  • Premature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this document and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing a large quantity of media, make sure that it meets the requirements specified in this document. Always test media before purchasing a large quantity.

CAUTION: Using media that does not meet Hewlett-Packard specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

Supported media sizes

The following are the supported media sizes:

  • Minimum: 76 x 127 mm (3 x 5 inches)

  • Maximum: 216 x 356 mm (8.5 x 14 inches)

Guidelines for using paper

For best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

If unsure about what type of paper being loaded (such as whether the paper is bond or recycled), check the label on the package of paper.

Some paper causes print quality problems, jamming, or damage to the printer.

The following table lists and explains problems that can occur with paper.

Symptom
Problem with paper
Solution
Poor print quality or toner adhesion.
Problems with feeding.
Too moist, too rough, too smooth, or embossed.
Faulty paper lot.
Try another kind of paper: between 100-250 Sheffield and 4-6% moisture content.
Dropouts, jamming, or curl.
Stored improperly.
Store paper flat in its moisture-proof wrapping.
Increased gray background shading.
Might be too heavy.
Use lighter paper.
Excessive curl.
Problems with feeding.
Too moist, wrong grain direction, or short-grain construction.
Use long-grain paper.
Print using the straight-through output path.
Jamming or damage to printer
Cutouts or perforations.
Do not use paper with cutouts or perforations.
Problems with feeding.
Ragged edges.
Use good quality paper.
NOTE: The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer temperature - 200 degrees Celsius (C) or 392 degrees Fahrenheit (F) for 0.1 second. Do not use letterhead that is printed with low-temperature inks, such as those used in some types of thermography. Do not use raised letterhead. Do not use transparencies designed for Inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet series printers.

Guidelines for using labels

When selecting labels, consider the components in the following table.

Component
Guidelines
Adhesives
The adhesive material should be stable at 200 degrees C (392 degrees F), the maximum temperature of the printer.
Arrangement
Use only labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
Curl
Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
Condition
Do not use labels with wrinkles, bubbles, or other indications of separation.

Guidelines for using transparencies

Transparencies must be able to withstand 200 degrees C (392 degrees F), the maximum temperature of the printer.

Guidelines for using envelopes

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes.

Proper storage of envelopes contributes to good print quality. Store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

When selecting envelopes, consider the components in the following table.

Component
Guidelines
Weight
The weight of the envelope paper should not exceed 28 lb (105 g/m2), or jamming might result.
Construction
Prior to printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl and should not contain air. Envelopes that trap air might cause problems.
Condition
Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged.
Sizes
From 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200 degrees C (392 degrees F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown below.

Figure 3: Double-side seam construction

1 - Acceptable envelope construction
2 - Unacceptable envelope construction

Guidelines for using card stock and heavy media

Many types of card stock can be printed from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 42 lb (157 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

Set margins at least 2 mm (0.08 inch) away from the edges.

NOTE: It is possible to print on heavier paper if the input tray is not filled to capacity and if paper with a smoothness rating of 100-180 Sheffield is used.

When selecting card stock, consider the components in the following table.

Component
Guidelines
Smoothness
36-42 lb (135-157 g/m2) card stock should have a smoothness rating of 100-180 Sheffield.
16-36 lb (60-135 g/m2) card stock should have a smoothness rating of 100-250 Sheffield
Construction
Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
Condition
Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
Sizes
Only use card stock within the following size ranges:
  1. Minimum: 76 x 127 mm (3 x 5 inches)

  2. Maximum: 216 x 356 mm (8.5 x 14.0 inches)

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