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HP Business Inkjet 1000 and 1100 Printer Series - Printing Internal Tests

Demo page

A demo page is used to check the printer setup. This page can be printed without connecting the printer to the computer by using the buttons on the printer's Control Panel.

To print a demo page through the Control Panel, hold down the Resume button until the power LED flashes, or hold down the Power button and press the Resume button once.

If the printer is connected to the computer, the demo page can also be printed through the Toolbox in the following way:

  1. Open the HP Business Inkjet 1100 series Toolbox dialog box.

  2. Click the Print a Demo Page button in the Printer Services tab.

  3. Click the Print button, in Print a Demo Page .

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Diagnostic page

To print a diagnostic page through the Control Panel, while holding down the Power button, press the Cancel button 1 time and the Resume button 5 times.

The following information appears in a diagnostic page:

  1. Printer Information, which include the following details:
    • Product name: Displays the product name (model number)

    • Serial number: Displays the unique serial number of the printer

    • Service ID: Displays the Born-on date

    • Firmware Version: Displays Firmware version number

    • Pages Printed: Displays the number of pages printed

  2. Personality Defaults, which include the following details:
    • Default Orientation: Displays the default orientation selected for the printer

    • Default Media Size: Displays the default paper size selected for the printer

    • Default Media Type: Displays the default paper type selected for the printer

    • Default Print Quality: Displays the default print quality mode selected for the printer

  3. Ink Level in Percentage, which displays the ink level in the various ink cartridges.

  4. Printhead Health in Percentage, which displays the health of a printhead.

  5. Technical Information, which displays data, such as printhead alignment values.

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Configuration page

A configuration page provides detailed information about any problem associated with the printer, as well as its working condition. The configuration page can be printed from the Control Panel. In a Windows operating system environment, this page can also be printed from the Toolbox.

The configuration page also provides information about the hardware configuration of the printer and status of consumables, such as that of ink cartridges and printheads.

The steps to print a configuration page from the Control Panel are as follows:

  1. Turn on the printer.

  2. Press and hold down the Power button.

  3. Press the Cancel button once.

  4. Release the Power button and the configuration page will print.

The following information is available on the configuration page:

  1. Printer information

    • Product name

    • Product model number

    • Product serial number

    • Service ID

    • Firmware version

    • Duplexer

    • I/O module

  2. Ink cartridge information

    The following information is provided for all the ink cartridges:

    • Ink level

    • Status

    • HP part number

    • Expiration

    • Selectability number

  3. Printhead information

    The following information is provided for all the printheads:

    • Color

    • Status

    • Installation date

    • HP part number

    • Selectability number

    • Drop Count (Kdrop)

    • Printhead Alignment

A configuration page is used for verifying the working condition of the printer and to diagnose printer-related problems. If the problem cannot be resolved after reviewing the configuration page, call the HP Customer Care Center. Keep the printer configuration page because it provides information that might be useful to the Customer Care Center in helping troubleshoot a printer problem.

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Aligning the printheads

Whenever you replace a printhead, the printer automatically aligns the printheads for the best possible quality. However, if the appearance of your printed pages indicates that the printheads are misaligned, you can align them from the Control Panel, from the Toolbox (Windows), or from the HP Inkjet Utility.

To align printheads from the Control Panel

  1. Hold down the Power button and press the Resume button three times.

To align the printheads from the Toolbox (Windows)

  1. Click Start , point to Programs , point to hp business inkjet 1100 series , and click hp business inkjet 1100 series Toolbox .

  2. On the Services tab, click Align Printheads and click Align .

  3. When the alignment procedure is complete, click OK to close the Align Printheads dialog box.

To align the printheads from the HP Inkjet Utility (Mac OS)

  1. Open the HP Inkjet Utility and click Calibrate Device . An alignment page prints.

  2. Follow the instructions on the screen to select the best-aligned pattern from the printed page.

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Duplexer test page

  1. Turn on the printer.

  2. While holding down the Power button, press the Cancel button 3 times and the Resume button 1 time.

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Continous Color Test Page

This page can be used to test the ink cartridge nozzles.
  1. Turn on the printer.

  2. While holding down the Power button, press the Cancel button 1 time and the Resume button 3 times.

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HP Inkjet Utility For Macintosh

Using the HP Inkjet Utility For Mac OS 8.6, 9.x and OS X, the HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer, set tray lock, and find website support information.

To display the HP Inkjet Utility:

  1. Double-click the Macintosh HD icon on the desktop.

  2. Do one of the following steps.
    • Mac OS 8.6 to Mac OS 9.0: Select Utilities and select hp deskjet .

    • Mac OS 9.1 : Select Applications (Mac OS 9) , select Utilities , and select hp deskjet

    • Mac OS X : Select Applications and select Utilities .

  3. Select hp inkjet utility .

Viewing the HP Inkjet Utility panels

The following options are available on the HP Inkjet Utility Panel menu.
  • WOW ! Prints a sample page to view the print output quality.

  • Ink Level. Displays ink levels in the ink cartridges.

  • Test . Prints a test page.

  • Configuration . Prints a configuration page.

  • Clean . Cleans the printheads.

  • Calibrate Device . Aligns the printheads.

  • Calibrate Color. Adjusts color to correct problems with tint.

  • Support . Provides access to the HP website where you can find support for the printer and information about HP products and supplies.

  • Register . Accesses the HP Web site to register the printer.

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