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HP LaserJet 3020 and 3030 All-in-One Products - Hardware Setup

Introduction

This document provides instructions for setting up both the HP LaserJet 3020 and 3030 all-in-one products. The sections below provide information about familiarizing with the product, setting up the area, and setting up the product.

Device configurations

There are two different device configurations. Both are described below.

Figure 1: HP 3020/3030 all-in-one, front

Figure 2: HP 3020/3030 all-in-one, back

HP LaserJet 3020 all-in-one

The HP LaserJet 3020 all-in-one comes with a 150-sheet media input tray, a 10-sheet priority input tray, a 50-sheet automatic document feeder (ADF) input tray, and a flatbed scanner.

HP LaserJet 3030 all-in-one

The HP LaserJet 3030 all-in-one includes the same specifications and functionality as the HP LaserJet 3020 all-in-one, plus the fax interface ports.

The HP LaserJet 3020 all-in-one and the HP LaserJet 3030 all-in-one also include parallel and universal serial bus (USB) interface ports, and 32 megabytes (MB) of random-access memory (RAM).

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Prepare the location

Place the device on a sturdy, level surface in a well-ventilated area. Make sure that there is enough space around the device so that the air vents are not blocked.

Figure 3: Space requirements

1 - 50 cm (20 inches)
2 - 48 cm (19 inches)
3 - 55 cm (22 inches)

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Regulate the environment

Do not place the device in direct sunlight or in an area that has abrupt temperature and humidity changes. The recommended ranges are 15 degrees to 32.5 degrees Celsius (59 degrees to 90.5 degrees Fahrenheit) and 10% to 80% relative humidity.

Figure 4: Do not place

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What ships in the box?

The following figure details the contents packaged in the product box.

Figure 5: What ships in the box

1 - print cartridge
2 - power cord
3 - Start Guide and support flyer
4 - media input tray
5 - CD-ROMs containing the device software and electronic User Guide
6 - automatic document feeder (ADF) input tray
7 - Fax Guide (HP LaserJet 3030 all-in-one only)
8 - fax cord (HP LaserJet 3030 all-in-one only)
9 - output bin support
10 - HP LaserJet 3020 all-in-one or HP LaserJet 3030 all-in-one
NOTE: The control-panel faceplate (not pictured above), if not already installed, is also included.
NOTE: The parallel cable and USB device cable (A/B) are not included.

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Documentation

The following documents are packaged with the product:
  • Start Guide , for initial setup and configuration instructions

  • Fax Guide , for fax configuration and operation instructions (HP LaserJet 3030 all-in-one only)

  • Electronic User Guide on the device CD-ROMs, for extra information and troubleshooting

  • Toolbox software Help, for instructions about operating the device through the software.

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Identifying the device parts

The following figure identifies the device parts:

Figure 6: Device parts

1 - ADF input tray
2 - flatbed scanner lid and ADF output bin
3 - control panel
4 - print-cartridge-door release
5 - output bin
6 - priority input tray
7 - media input tray
8 - parallel port
9 - USB port
10 - fax interface ports (HP LaserJet 3030 all-in-one only)
11 - power switch
12 - power socket

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Setting up the control panel

Follow the instruction provided below to install the control-panel faceplate (if not already installed):

  1. Align the hooks on the top of the faceplate with the slots on the device.

    Figure 7: Aligning the faceplate

  2. Press the far ends of the faceplate onto the device. Continue to press while moving toward the center of the faceplate until it snaps into place.

    Figure 8: Pressing the faceplate into place

    NOTE: Make sure that the faceplate is aligned correctly and is not pressing any buttons.

Control panel parts

The following sections identify the components of the control panel.

HP LaserJet 3020 all-in-one

The HP LaserJet 3020 all-in-one control panel includes the following controls:

Figure 9: HP LaserJet 3020 all-in-one control panel

1 - scan controls
2 - alphanumeric buttons
3 - menu and cancel controls
4 - copy controls

HP LaserJet 3030 all-in-one

The HP LaserJet 3030 all-in-one control panel includes the following controls:

Figure 10: HP LaserJet 3030 all-in-one control panel

1 - fax controls
2 - alphanumeric buttons
3 - menu and cancel controls
4 - copy controls
5 - scan controls

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Install the media input tray

Follow the instructions provided below to install the media input tray:

  1. Slide the tray in until it fits securely.

    Figure 11: Inserting the tray

  2. Remove any shipping tape inside and outside of the tray.

  3. Open the top of the media input tray.

  4. Slide out the media guides.

    Figure 12: Opening the media guides

  5. Pull out the long-media support.

  6. Place the media in the media input tray, and then adjust the media guides until they are flush with the media.

    Figure 13: Closing media guides

    NOTE: Do not fan the media before placing it in the tray.
  7. Close the top of the media input tray.

    Figure 14: Closing the top of tray

  8. Install the output bin support.

    Figure 15: Installing output bin support

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Installing the automatic document feeder (ADF) input tray

Follow the instructions provided below to install the automatic document feeder (ADF) input tray.
  1. Align the two tabs on the input tray with the two grooves in the ADF lid.

    Figure 16: Installing the ADF

  2. Slide the tray into the grooves until the tray snaps into place.

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Installing the print cartridge

Follow the instructions provided below to install the print cartridge.
  1. Press the print-cartridge-door release to open the print-cartridge door.

    Figure 17: Opening the print-cartridge door

  2. Remove the print cartridge from its packaging, and then shake the cartridge five or six times.

    Figure 18: Gently shaking the print cartridge

  3. Remove the sealing tape from the cartridge.

    Figure 19: Removing the sealing tape

  4. Hold the print cartridge by the handle and insert the cartridge as shown.

    Figure 20: Inserting cartridge and closing print-cartridge door.

  5. Close the print-cartridge door. Press down until it latches completely.

CAUTION: If toner gets on clothing, wipe the toner off with a clean cloth, wash the items in cold water, and air dry. Using hot water or heat from a dryer will set the toner in the fabric.
NOTE: Hewlett-Packard Company cannot recommend using non-HP print cartridges, whether they are new, refilled, or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.

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Connecting the power cord

Follow the instructions provided below to connect the power cord.
  1. Connect the power cord to the power socket on the back of the device.

  2. Connect the other end of the power cord to a grounded alternating current (AC) outlet.

    Figure 21: Connecting the power cord

NOTE: Use only the power cord that came with the device.

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Connecting the printer cable

Follow the connections provided below to connect a printer cable to the device.
NOTE: If using the device as a standalone fax machine or copier, skip to the following section.
  1. Locate the cable ports on the back of the device.

  2. Connect the parallel or USB device cable (A/B) to the correct port.

    Figure 22: Connecting the cable

NOTE: Do not connect the cable to a computer or the network at this time.

Figure 23: Do not connect to computer or network

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Connecting to a telephone line (HP LaserJet 3030 all-in-one only)

Follow the below instructions to connect to a telephone line (HP LaserJet 3030 all-in-one only):
NOTE: If not using the device fax functionality, go the following section below.
  1. Locate the fax interface ports on the back of the device.

  2. Connect the included fax cord to the device "line" port (the port that is marked with a icon).

    Figure 24: Connecting to a phone line

  3. Connect the fax cord to a telephone jack.
    NOTE: Use only the fax cord that came with the device. For more information about faxing, see the Fax Guide (HP LaserJet 3030 all-in-one only) that was packaged with the printer.

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Test the set up

Follow the instructions provided below to test the set up:

  1. Turn on the device by pressing the Power button next to the power socket on the back of the device.

    Figure 25: Turning on device

    NOTE: If the device has no power and no lights are lit on the control panel, make sure that the power cord is attached securely to both the device and a power outlet. Also, if the power cord is connected to a power strip, make sure that the power strip is switched on, or connect the device directly to a wall outlet to test the power strip.
  2. If prompted by the control panel, select the appropriate language and location information. Follow the instructions on the control panel.
    NOTE: The device automatically turns off and then turns on after selecting the location.
  3. Print a configuration report. Follow the instructions provided below to print a configuration report:

    1. Press Menu/Enter .

    2. Press the < or the > button to select Reports , and then press Menu/Enter .

    3. Press the < or the > button to select Config report , and then press Menu/Enter .

    NOTE: If the page that prints is totally blank, remove the print cartridge, make sure that the sealing tape is removed, reinstall the print cartridge, and then try printing the page again.
  4. Self-test the copier by using the automatic document feeder (ADF) input tray. Follow the instructions provided below:

    Figure 26: Testing the copier

    1. Load the configuration report that was just printed print-side up into the ADF input tray.

    2. Adjust the media guides to sit against the page.

    3. Verify that the original is loaded print-side up, and then press Start/Copy .

    NOTE: If the copy job produces a blank page, make sure that the original is loaded print-side up and that no jams exist in the ADF and paper path. For information about removing jams and other troubleshooting tips, see the electronic User Guide on the device CD-ROMs.
  5. Self-test the copier by using the flatbed scanner. Follow the instructions provided below:

    1. Open the scanner lid, place the configuration report print-side down on the flatbed scanner, and then close the scanner lid.

      Figure 27: Placing original in scanner bed

    2. Press Start/Copy .

    NOTE: If the copy job produces a blank page, make sure that the original is loaded print-side down on the flatbed scanner and that no jams exist in the paper path. For information about removing jams and other troubleshooting tips, see the electronic User Guide on the device CD-ROMs.

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Finish setting up

Complete the device setup.

If using the device as a standalone copier, the setup is complete.

If using the device as a standalone fax (HP LaserJet 3030 all-in-one only), see the Fax Guide , included with the device, to set the fax header and complete the device setup. The Fax Guide also includes troubleshooting tips.

If connecting the device to a network, see the following section.

If connecting the device directly to a computer, click here to see "Connecting to a computer" below .

If using all of the device functionality, see the Fax Guide , included with the device, to set up the fax (HP LaserJet 3030 all-in-one only), and then proceed to the following sections below.

Connecting to a network

To connect the device to a network, see the instructions that are included with the HP print server (which is not included with the HP LaserJet all-in-one). After completing the instructions, go to the next step.

Connecting to a computer

Follow the instructions provided the following three sections to connect the device to a computer according to operating system.

Windows

Follow the instructions provided below to install the device software on computer with a Windows operating system:
  1. Close all programs running on the computer.

  2. Insert the software CD-ROM into the CD drive. If the installation program does not begin automatically, click Start , then click Run , then click Browse , then select the HPSetup.exe file on the CD, and then click OK .
    NOTE: Administrative privileges are required to install the software for Windows NT 4.0 service pack 3, Windows XP, or Windows 2000.
  3. Click Install HP LaserJet software .

  4. In the Printer Connection Wizard, select a connection type.

  5. The software prompts connecting the device to a computer. Connect the parallel or USB device cable (A/B) from the device to the correct computer port or the network.

  6. Click the Typical installation type, and then follow the instructions to install the software.

Mac OS 9

Follow the instructions provided below to install the device software on a Macintosh OS 9 system:
  1. Connect the USB device cable (A/B) to the Macintosh.

  2. Close all of the programs that are running on the computer.

  3. Insert the software CD-ROM into the CD drive.

  4. In the CD folder, double-click the HP All-in-One Installer icon.

  5. Follow the onscreen instructions, and then click Install .

  6. When prompted, restart the computer.

  7. When the HP All-in-One Setup Assistant starts, follow the instructions.

Mac OS X

Follow the instructions provided below to install the device software on a Macintosh OS X system:
  1. Connect the USB device cable (A/B) to the Macintosh.

  2. Close all of the programs that are running on the computer.

  3. Insert the software CD-ROM into the CD drive.

  4. In the CD folder, double-click the HP All-in-One Installer icon.

  5. Follow the onscreen instructions, and then click Install .

  6. When prompted, restart the computer.

  7. When the HP All-in-One Setup Assistant starts, follow the instructions.

Test the software installation

Print a page from any program to make sure that the software is correctly installed. If the installation failed, reinstall the software. If the reinstallation fails, see the support flyer or click here to see http://www.hp.com/support/lj3020 or click here to see http://www.hp.com/support/lj3030 for more information.

Register the device

Register with HP to keep the device running smoothly and to receive free device updates and relevant information, including driver or software update notifications, device support alerts, and tips for using the HP device.

Register the device by clicking here and visiting http://www.hp.com/go/register . Hewlett-Packard and its subsidiaries respect the privacy of their costumers and are committed to protecting it. Please see the HP privacy statement at the registration Web site.

Additional support information

For customer support, see the support flyer or click here to see http://www.hp.com/support/lj3020 or click here to see http://www.hp.com/support/lj3030 .

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