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HP LaserJet 3015, 3020, 3030, and 3380 Series Products - Product Software Overview for Windows
All users require this software to operate the HP LaserJet 3015, 3020, 3030 and 3380 series products. Network clients need the installation CD-ROM or the name of the appropriate network directory to install the software on their individual workstations.
The printer CD-ROM has software for IBM-compatible computer systems for more information about a particular driver or software component, see its associated online help.
The all-in-one software for the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one series products support the following drivers and drivers which are available on the software CD-ROM that comes with the product.
Print-only supported operating systems
Print-only supported operating systems The following operating systems have print-only support by the HP LaserJet all-in-one product software.
Windows system requirements
The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 series products can function as standalone fax machines and copiers without installing the software, but certain functions are not available unless the full HP LaserJet all-in-one software is installed. If using a computer, HP strongly recommends installing the HP LaserJet all-in-one software. This provides the full functionality of the HP LaserJet all-in-one series products and is the easiest method for setting required features.
NOTE: The HP LaserJet 3020 series product does not support faxing.
The HP LaserJet all-in-one software has the following minimum system requirements.
Windows supported operating system requirements
NOTE: If the parallel port has another device attached to it, such as an external storage device, the device must be disconnected or an additional parallel port added.
Print-only supported operating system requirements
The following operating systems have print-only support by the HP LaserJet all-in-one product software.
Software component information
New all-in-one software features
The HP LaserJet all-in-one software includes new features since the release of the HP LaserJet 3300 series product. New features for the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 series products include the following.
Any of the following methods can used to scan from the HP LaserJet all-in-one product.
HP LaserJet Scan software
The HP LaserJet Scan software will allow a scan from the HP LaserJet all-in-one product or a file to be read and then will do the following with the data.
The HP LaserJet Scan software uses scans via TWAIN and performs any necessary file conversions. The HP LaserJet Scan software is set up to scan by default, but the General tab on thedialog box does provide an override to read a scanned item from a file. This is helpful both for testing when a scanner is not available and for converting existing files into some other output file type. The following file types are currently supported:
The following additional file types are supported as output by the Readiris Pro text recognition software (OCR). To use one of these formats, select Readiris as the destination and save the file from within the Readiris Pro program.
The HP LaserJet Scan software is composed of a simple user interface that provides only a Where should the data go? drop-down menu and a Settings button.
Figure 1: HP LaserJet Scan dialog box
Clicking Settings displays a more detailed property dialog box called the Scan Settings dialog box that allows changes to be made to the scan settings. The tabs available on the Scan Settings dialog box depend on the destination that is selected on the HP LaserJet Scan dialog box. For example, the E-mail tab appears only if the selected destination is Send it through e-mail . Quick sets are also available to store settings that are used on a regular basis.
Figure 2: Scan Settings dialog box
NOTE: If the Show the TWAIN dialog to allow cropping and preview scanning check box is not selected on the Scan tab, the TWAIN driver user interface will not appear.
NOTE: The check box is not present on the Scan tab with the HP LaserJet 3015 Series Products Printing System.
If settings are not changed on the Scan Settings dialog box, the HP LaserJet Scan software will prompt for any needed information, such as a file name if sending the scanned item via e-mail. If specifying an e-mail address in the Scan Settings dialog box before scanning an item, the e-mail is sent automatically without displaying the new message dialog box.
Every time the HP LaserJet Scan software is executed, an HPPSCAN2.LOG file is generated within the current user's temporary directory. The HPPSCAN2.LOG file logs operations and aids in troubleshooting problems.
NOTE: The user's TEMP directory is often hidden from view. Use the tool to get this file from a customer.
Scanning to a file sends the scanned image to a My Scans directory in your My Documents folder unless otherwise specified.
Selecting the third-party destination option saves the scanned image to a file of the specified file type. The HP LaserJet Scan software then launches the specified software application by appending the filename after the application filename. The HP LaserJet Scan software does not support automatic discovery of software applications. This means that the following information must be supplied:
NOTE: The HP LaserJet Scan software does not support multi-page scanning from the flatbed.
The HP LaserJet all-in-one software for Windows supports only MAPI-compliant e-mail applications, not Internet-based e-mail programs such as Hotmail or Yahoo. The following programs are examples of the type of e-mail programs supported by the HP LaserJet all-in-one product software.
E-mail is always sent through the default e-mail client as noted in the E-mail control on the computer. To see what the default e-mail client is, click Start , click Control Panel , click Internet Options , click Programs , and then clickE-mail .
The HP LaserJet all-in-one product software includes the following integrated scan drivers.
NOTE: Someone with Administrator privileges must initiate a scan and send a fax before any other faxes can be sent on the HP LaserJet all-in-one product.
TWAIN scan driver
The HP LaserJet all-in-one product software includes a TWAIN driver user interface that allows great flexibility and a wide range of image quality options. TWAIN is an industry standard scanning protocol, and scans from the HP LaserJet all-in-one product can be initiated from any TWAIN-compliant application.
The current supported scan language is PML.
NOTE: The TWAIN driver does not support duplex scanning.
TWAIN-compliant applications can acquire documents directly from the HP LaserJet all-in-one product. Programs that follow the TWAIN standards should work. (The HP LaserJet all-in-one products support only the required core functions for TWAIN compliance. It does not support extended TWAIN options.)
TWAIN scanning does not work with some applications
For applications that are not TWAIN-compliant, use the following process as a workaround.
Additional information about TWAIN
For more information about TWAIN, visit the following Web site: http://www.twain.org
Figure 3: TWAIN driver user interface
The TWAIN user interface contains the following options.
Set additional scan settings by positioning the mouse over the Scan menu, and then clicking Scan preferences .
Figure 4: Scan Preferences dialog box
The Scan Preferences dialog box contains three tabs: Automatic , Quality vs. Speed , and Preview . However, the HP LaserJet Scan software supports only the options on the Automatic tab. The following options are available on the Automatic tab.
Windows Image Acquisition (WIA) scan driver
The following methods can be used to gain access to WIA scanning for Windows XP.
HP Send Fax software
NOTE: The HP LaserJet 3020 series product does not support faxing.
The HP Send Fax software allows faxes to be sent from the computer. To use the HP Send Fax software, click Start , click Programs , click Hewlett-Packard , click the name of the HP LaserJet all-in-one product, and then click Send Fax .
Figure 5: Send Fax user interface
NOTE: The HP Send Fax software works together with the HP Toolbox. If the HP Toolbox is turned off, some of the features of the HP Send Fax software will not be available, such as having access to the fax phone book or editing personal data. Cover pages are completed with name, company name, phone number, and fax number as entered with last edit. However, preview and send faxes features will be available.
In some cases, faxing from the computer is more convenient than faxing form the HP LaserJet all-in-one control panel, such as in the following examples.
Faxing to multiple recipients
To send a fax to multiple recipients, the HP Send Fax software allows the names and fax numbers of each recipient to be entered easily.
Figure 6: Faxing to multiple recipients
If stored entries are in the fax phone book provided in the HP Toolbox, click Phone Book on the Send Fax page to quickly select the recipients for the fax. Or type in the entries with the keyboard and clickAdd To List . To add new entries to the fax phone book in the HP Toolbox, click Edit to launch the HP Toolbox.
Creating a cover page
To create a cover page to accompany a fax, click Cover Page .
Figure 7: Send Fax - cover page
After the HP Toolbox Fax Setup Wizard is used (do this once for the life of the software), the name, company name, phone number, and fax number are entered automatically into the cover page template. The recipient’s data is automatically filled in too. Click Cover Page to make the Notes section appear. To view a filled-in cover page template, select one from the drop-down menu and click Preview .
Faxing without first printing and scanning the document
One of the most useful features of the Send Fax software is the ability to fax documents without first printing and scanning them. For example, to send a Microsoft Word document, open the document, click File , click Print , and then select the Fax Printer Driver from the dropdown menu of printers.
The HP Send Fax software is launched with the document already attached. To view the fax, click Preview . Add a scanned document by clicking Pages in Document Tray or add a cover page by clicking Cover Page .
HP LaserJet all-in-one software for Windows
The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 series products include the following software components and programs for Microsoft Windows operating systems:
Available product configurations
Software features by connection type
The HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 series products can function in one of three installations:
NOTE: The HP LaserJet 3020 series product does not support faxing.
The product works in any of these situations, but feature availability varies. The following table shows which features are available depending on how the product is connected.
Details on which features can be used simultaneously in the direct or network connection configurations are given in this section.
2 Available to the other users who are using the network when Microsoft windows sharing is enabled from the computer that is directly connected to the product. When the computer that is directly connected to the product is on a local area network, the product can be shared with other computers on the network. Users of shared computers can only print from their computers to the product and they must have the full software package installed on their computers.
In the direct (or local) configuration, the HP LaserJet all-in-one product is connected directly to the host computer with an IEEE-1284B parallel or Universal Serial Bus (USB) cable. In this configuration, the product is not shared. A single user has complete physical control over the product. Most users are familiar with using peripherals that are directly connected to their computers. This configuration can provide access to all of the capabilities of the product.
Network connection options
The following networking options are available for the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 series products:
Local connection using Microsoft peer-to-peer networking (Windows only)
Microsoft Windows allows a person to share a local printer over the network. The operating system handles all of the networking issues. The product will print in this configuration, but only the local computer will be able to use the faxing and scanning functionality; network faxing and scanning are not supported in this configuration. Also, because Microsoft peer-to-peer networking is unidirectional, network users do not receive printer status messages when they print the product.
NOTE: HP does not support vending drivers across operating systems that have different printer driver architectures, such as HP Traditional drivers and HP Unidrivers. To use mixed operating systems, an alternate print driver must be installed and the driver downloaded for the specific operating system.
System requirements for peer-to-peer networking
The network computers that will be using the HP LaserJet all-in-one software need to meet the same requirements as a direct connection for operating systems, processor type and speed, and available hard disk space.
Networked with HP Jetdirect external print server
In this configuration, the HP LaserJet all-in-one product is connected to a network through an HP Jetdirect print server, such as the HP Jetdirect 300X and 500X (parallel) or the HP Jetdirect en370 (USB) print servers. The product can be under the direct control of a single user or in a common area with other networked resources. All users on operating systems that support the full product software have access to the printing, outbound faxing, and scanning functionality of the product.
When networking using a supported HP Jetdirect print server, nearly all of the functions can be performed just as if the HP LaserJet all-in-one product was directly connected. There are some limitations on scan functions.
HP Jetdirect networking requirements
The following are required for the HP LaserJet all-in-one product to work on an HP Jetdirect network connection.
The following HP Jetdirect external print servers are supported.
NOTE: Check the firmware revision number by printing a configuration page for the HP Jetdirect print server. If the firmware version is not H.08.00 or J.08.00 or higher, upgrade the firmware before using the HP Jetdirect external print server with the HP LaserJet all-in-one product. See the documentation that came with the HP Jetdirect print server for more information about upgrading the firmware. Download a firmware upgrade from the following Web site. http://www.hp.com/go/webjetadmin_firmware . The HP Jetdirect 170X and 175X print server firmware is not upgradable.
Network administrator software components
HP Web Jetadmin
Network administrators can use HP Web Jetadmin to configure and manage HP printers across a variety of operating systems.
NOTE: HP Web Jetadmin is no longer provided on the software CD-ROM. Network administrators can download the HP Web Jetadmin software at the following URL: http://www.hp.com/go/webjetadmin
Differences between the network-connected and direct-connected configurations
When networking using a supported HP Jetdirect print server, nearly all of the product function can be performed just as if the HP LaserJet all-in-one product was directly connected to the computer. The following are a few exceptions:
Supported third-party software
The following third-party software applications are supported by the HP LaserJet all-in-one product software.
Optical character recognition (OCR)
That HP all-in-one product software does not have an integrated OCR feature. OCR capability is provided by the third-party software program Readiris Pro text recognition software (OCR) which is included on a separate CD-ROM shipped with the HP LaserJet all-in-one products.
About OCR reliability
OCR turns an image into computer-editable text by analyzing the image and defining the characters to produce editable text. The accuracy obtained through OCR software depends on the quality, size, and structure of the original document, and on the quality of the scan itself. To obtain the best possible results when using OCR software, do the following:
NOTE: Even if these recommendations are followed, results may be less-than-perfect. This is because OCR technology itself is evolving and is still less than perfect.
Other PC fax programs
The PC fax program that came with the product is the only PC fax program that works with the product.
To continue to use a PC fax program, use it with the modem already have connected to the computer, rather than with the product. Using two PC fax programs can cause both programs to work incorrectly.