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HP Deskjet D1360 and D4100 Series Printers - Cleaning and Maintaining the Printer


This document explains how to clean and maintain the Deskjet printer. Since this document contains instructions, it may be advisable to print it.

Cleaning the case exterior

Inkjet printers print by spraying a fine mist of ink from the print head onto the paper. In some situations, small amounts of ink from the printing process may be deposited on the printer case and become visible over time. If this situation occurs, the exterior of the printer can be cleaned with a soft cloth, moistened with water to remove ink deposits, dust, smudges, and fingerprints. A mild detergent may be used if necessary on the exterior. Do not use harsh household cleaners as they may damage the finish on the printer case.

Cleaning the printer interior

All inkjet printers produce a small amount of ink residue that may build up inside the printer's case. This is normal. There is no need to clean this residue. Alcohol or other cleaners may damage the HP Deskjet printer and should not be used. Cleaning the interior of the printer should be limited to cleaning only the print cartridges. Do not clean anything else inside the printer. Keep all liquids away from the inside of the printer.

CAUTION: Do not clean or lubricate the carriage rod. Cleaning or lubricating the rod may reduce its life. The ink present on the rod will not hinder the operation of the product. The carriage rod is the shaft inside the printer on which the print cartridges move back and forth.

Cleaning the ink cartridges

Clean the HP Inkjet print cartridges when lines or dots are missing from printed text and graphics. The missing lines and dots will appear as white lines throughout the text and graphics. This may be caused by the spray nozzles being clogged or by the cartridge running out of ink. If the inkjet print cartridge is running out of ink, replace the cartridge. If it is not low on ink, try the cleaning process found in the Printer Assistant.
  1. Double-click the deskjet series icon in the lower right-hand corner of the screen.

  2. Click the Services tab.

  3. Click Service this device .

  4. On the Device Services tab, click Clean the Print Cartridges .

  5. Click Clean .

  6. Follow the on-screen instructions to finish cleaning the print cartridges.

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