Print | Rate this content

HP LaserJet 1160 and 1320 Series Printers - Cleaning the Printer

Clean the outside of the printer with a clean, damp cloth when necessary.

Do not use ammonia-based cleaners on or around the printer.

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause paper jams or print quality problems, such as toner specks or smearing. Clean the print cartridge area and printer media path to correct and prevent these types of problems.

Cleaning the print cartridge area

It is not necessary to clean the print cartridge area often; however, cleaning this area can improve the quality of printed sheets.

Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the printer to cool.
  1. Open the print cartridge door, and remove the print cartridge.

    1: Removing print cartridge

    To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so, you can damage the printer.
  2. With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity.

    2: Cleaning print cartridge area

  3. Replace the print cartridge, and close the print cartridge door.

    3: Reinstalling print cartridge

  4. Plug the power cord back into the printer.

    4: Replacing power cord

Cleaning the printer media path

Clean the printer media path if toner specks or dots appear on printouts if toner specks or dots appear on printouts. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.

5: Toner specks or dots

For best results use a sheet of transparency. If you do not have any transparencies, you can use copier grade media (70 to 900 g/m2 18 to 24 lb.) with a smooth surface.
  1. Make sure that the printer is idle and the Ready light is on.

  2. Load the media in the input tray.

  3. Print a cleaning page using one of the following methods:

    • Access the HP toolbox. Click the Troubleshooting tab, and click Print Quality Tools . Select the cleaning page.

    • On the printer control panel, press and hold the Go button until all three lights come on (about 10 seconds). When all three lights come on, release the Go button.

The cleaning process takes approximately 2 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!