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HP iPAQ Pocket PC h1940 and h1945 - Troubleshooting Bluetooth

Possible problems with Bluetooth

NOTE: This information applies to the h1940 and h1945 only. Drivers and other downloadables for these units can be found at http://www.hp.com/support .
Problem
Solution
I cannot discover another device.
  • Try to move closer to the device.

  • Be sure the Bluetooth radio is turned on.

  • Be sure the ability to see devices has not been limited.

  • Be sure the device that connection is being attempted to is on and allowing access to being discovered by other devices.

I can see other devices, but I cannot connect or exchange data with them.
  • Try to move closer to the device.

  • Be sure the Bluetooth radio is turned on.

  • Be sure the other device has not restricted access.

Other devices cannot find or connect to my device.
  • Try to move closer to the device.

  • Be sure the Bluetooth radio is turned on.

  • Be sure you have not restricted other devices from finding yours.

  • Check the Bluetooth settings to ensure you have allowed the device to be discovered and others to connect.

Other devices do not receive my correct business card information.
  • Be sure that the business card information has been set up correctly in Bluetooth Settings.

  • Check Bluetooth Settings to be sure you have not restricted this function.

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