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HP LaserJet Printers - Installing the Printer with the Driver Included in Microsoft Windows XP Professional x64 and Windows 2003 Server x64 Edition

Introduction

Not all HP printers have Windows XP Professional x64 or Windows 2003 x64 Server drivers available for download from hp.com. However, Microsoft includes drivers for many HP printers in the Windows XP Professional x64 Edition or Window 2003 x64 Server Edition operating systems.

Click here to go to the HP download site: Click here to go to the HP Support & Drivers web page . After opening this web page use the following instructions to search for any available drivers for your HP product. Note that not all HP products will have drivers available for download. If no HP drivers are available for download then they are not available for your printer. See the next section for instructions on how to install the "inbox" Microsoft drivers if HP drivers are not available.
  1. Under the Select a task and enter a product name/number: information click Download drivers and software (and firmware) .

  2. Type in your product model or number in the Dialogue box (for example, LaserJet 2400) and click the arrow to the right of the box.

  3. The operating systems for your product will now be listed on this new web page. Click on your operating system link to view any available software and drivers for your product.

  4. Click the Download link to save the desired driver/software file or files to your PC.

  5. Follow the installation instructions to install the driver/software.

The following instructions are for installing the basic driver that is preloaded on Windows XP Professional x64 or Windows 2003 x64 Server. This document describes how to load the appropriate printer driver that is pre-installed in your operating system. The preinstalled Windows XP Professional x64 Edition or Windows 2003 x64 Server driver supports basic printing features.

This document only addresses the Windows XP Professional x64 Edition and Windows 2003 x64 Server operating system. This document does not address Windows XP Home, XP Professional, and/or Media Center Edition.
NOTE: The following instructions that detail how to install a printer driver are Microsoft Windows specific functionality and not unique or specific to HP drivers.

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Step one: Check to see if the printer driver is already installed

To find out if printer is already installed, do the following:
  1. Click Start , and then Control Panel .
  2. Click Printers and Other Hardware , and then click Printers and Faxes .
  3. Check to see if the name of the printer shows next to a printer icon.
    • If the printer is there the best printer driver is already installed. Proceed to Step four: Set the HP printer driver as the default driver .
    • If the printer is not there, proceed to "Step two: Connect the cables .

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Step two: Connect the cables

With the computer and printer on, connect the USB or parallel cable to the printer and the computer. One of two things could happen:
  • The driver automatically installs when the printer is connected to the computer. Several small dialogue boxes will appear showing the progress of the driver installation. When the installation is finished, a message displays stating that the printer is installed and ready to use. The best printer driver available for the printer is installed. Proceed to "Step four: Set the HP printer driver as the default driver .
  • If the Found New Hardware Wizard displays, click Cancel and proceed to Step three: Manually install the printer driver .

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Step three: Manually install the printer driver

  1. Click Start , then Control Panel .
  2. Click Printers and Other Hardware , and then Printers and Faxes .
  3. In Printer Tasks, click Add a printer .
  4. Click Next .
  5. Select Local , then remove the check mark from Automatically detect and install my Plug and Play printer .
  6. Click Next .
  7. Select Port .
    • Parallel connection is usually LPT1
    • USB connection is usually USB001
  8. Click Next .
  9. Select HP from the Manufacturer list.
  10. Select the printer model from the printer list, and then click Next .
    NOTE: If prompted for a Windows disk, do not use the disk that came with the printer. Use the Windows XP disk, Windows 2003 Server disk, or the recovery disk that came with the computer.
  11. Select Yes if this printer is the default printer, or select No if it is not.
  12. Click Next to continue.
  13. Select No to skip the test page, and then click Next .
  14. Click Finish to complete the installation.
  15. If prompted for a Windows disk, insert the appropriate Windows or PC Recovery disk (not the disk that came with the printer) and follow the instructions on the screen. Once the driver has been installed, it will be listed in the Printers window (Start , then Printers and Faxes ).

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Step four: Set the HP printer driver as the default driver

Once the new HP driver is installed, set it as the default printer.
  1. Click Start , and then Control Panel .
  2. Click Printers and Other Hardware , and then Printers and Faxes .
  3. Right-click the HP printer driver, then select Set as Default Printer .

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