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HP Color LaserJet 3000, 3600, and 3800 Series Printers - Printer Memory

Working with memory

NOTE: The information in this appendix pertains to the HP Color LaserJet 3000 and 3800 Series printers only.

The HP Color LaserJet 3000 and 3800 Series printers have one dual inline memory module (DIMM) slot. Use the DIMM slot to upgrade the printer with the following items:

  • More printer memory - DIMMs are available in 128, 256, and 512 MB

  • Other DIMM-based printer languages and printer options.

    NOTE: Single in-line memory modules (SIMMs) used on previous HP LaserJet printers are not compatible with the printer.
    NOTE: To order DIMMs, see Supplies and accessories in the User Guide.

It might be required to add more memory to the printer if printing a large number of complex graphics, PostScript documents, or if many downloaded fonts are used. Additional memory also allows the printer to print multiple collated copies quicker by reducing spooling time.

Before ordering additional memory, see how much memory is currently installed by printing a configuration page. See Using printer information pages in the User Guide.


Installing memory DIMMs

More memory can be installed in the printer. An additional font DIMM can be installed to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet.

CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer.

To install memory and font DIMMs

  1. Turn the printer off, and then disconnect all power and interface cables.

    Figure 1: Disconnect all power and interface cables

  2. On the right side of the printer, gently pull the black tabs together, and then pull the formatter assembly from the printer.

    Figure 2: Pull the black tabs together to remove formatter assembly

  3. Place the formatter board on a clean, flat, grounded surface.

    To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out.

    Figure 3: Replace DIMM

  4. Remove the new DIMM from the antistatic package, and then locate the alignment notch on the bottom edge of the DIMM.

    Figure 4: Locate alignment latch on the DIMM

  5. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated. When installed correctly, the metal contacts are not visible.

    Figure 5: Install DIMM

  6. Push down on the DIMM until both latches engage the DIMM.

    Figure 6: Ensure DIMM latched is in place

    NOTE: If having difficulty inserting the DIMM, make sure that the notch on the bottom of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure that the DIMM type used is the correct one.
  7. Align the edge of the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer. Push the formatter firmly until the formatter latches click into place.

    Figure 7: Align the formatter board and then slide the board back into the printer

  8. Reconnect the power cable and USB or network cable, and then turn on the printer.

  9. After installing a memory DIMM, see Enabling memory below.


Enabling memory

If a memory DIMM is installed, set the printer driver to recognize the newly added memory.

To enable memory for Microsoft Windows

  1. On the Start menu, point to Settings , and click Printers or Printers and Faxes .

  2. Select this printer and select Properties .

  3. On the Configure tab, click More .

  4. In the Total Memory field, type or select the total amount of memory that is now installed.

  5. Click OK .


Checking DIMM installation

Check that the DIMMs are installed correctly and working.

To check DIMM installation

  1. Turn the printer on. Check that the printer is in the Ready state after the it has gone through the startup sequence. If an error message appears, a DIMM may have been incorrectly installed.

  2. Print a configuration page. See Using printer information pages in the User Guide.

  3. Check the Installed Personalities and Options section on the configuration page and compare it with the configuration page printed before the DIMM installation.

  4. The DIMM may not be installed correctly. Repeat the installation procedure.


    The DIMM may be defective. Try a new DIMM.

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