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Advisory: HP ProLiant DL145 G2 Server Configured with Dual Processors May Not Report Memory Installed in DIMM Slots 5 Through 8

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c00633786

Version: 1

Advisory: HP ProLiant DL145 G2 Server Configured with Dual Processors May Not Report Memory Installed in DIMM Slots 5 Through 8
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2006-03-30

Last Updated: 2006-03-30


DESCRIPTION

An HP ProLiant DL145 G2 server with System ROM Version 2.14 dated 20 October 2005 (10/20/2005) or earlier and configured with dual processors may report only the memory installed in DIMM Slots 1 through 4 when using different sizes of DIMMs. When this occurs, memory located in DIMM Slots 5 through 8 is not recognized or reported by the system.

When viewing the total system memory using the Phoenix Setup utility, the system will only report the memory in DIMM Slots 1 through 4.

SCOPE

Any HP ProLiant DL145 G2 server with System ROM Version 2.14 dated 20 October 2005 (10/20/2005) or earlier and configured with dual processors.

RESOLUTION

To ensure that all memory is recognized when using DIMMs with different sizes of memory in DIMM Slots 1 through 4, upgrade to System ROM Version 2.16 dated 23 March 2006 (03/23/2006) or later, available for download at the following URL:

Systems ROMPaq Firmware Upgrade Diskette for HP ProLiant DL145 G2 Servers
http://h18007.www1.hp.com/support/files/server/us/locate/9143.html

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KEYWORDS : DL145G2, RAM

Hardware Platforms Affected: HP ProLiant DL145 G2 Server
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA00633786
©Copyright 2006 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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