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Setting Up Your HP Printer on a Network with Apple AirPort

Introduction

You can share your HP printer on an existing network by connecting it to an Apple AirPort Express or AirPort Extreme Base Station with a USB cable. This connection type allows you to print from more than one computer on the network. It is not necessary for your printer to have built-in network capability.

The steps in this document assume that you have already set up your AirPort Express or AirPort Extreme Base Station on your network. If you have not set up your AirPort Express or AirPort Extreme Base Station on your wired (Ethernet) or wireless network, click here to visit the Apple support page Non-HP site (in English).

Windows

To use an AirPort Express or AirPort Extreme Base Station with a computer running Windows, you need the following:

  • A wired (Ethernet) or wireless network

  • AirPort Utility v5.5.3 or later

  • USB cable (if your printer does not have built-in network capability)

For detailed instructions on setting up your printer with an AirPort Express or AirPort Extreme Base Station, visit the Apple support page Non-HP site (in English).

Mac OS X

Follow these steps to add the printer on each computer that shares the printer.

  1. Connect the USB cable to the printer and to the USB port of the AirPort Express or AirPort Extreme Base Station.

  2. Click the Apple menu (), and then click System Preferences.

  3. Click Print & Fax or Print & Scan.

  4. Click the plus sign (+), and then select the name of your HP printer.

  5. Click Add.

For more information, visit the Apple support page Non-HP site (in English).

Frequently asked questions (FAQs)

Following are frequently asked questions regarding Apple AirPort.

Where can I learn more about Apple AirPort?

Click here to visit the Apple support page Non-HP site (in English).

I can print with AirPort, but I cannot scan. How do I scan?

Follow these steps to uninstall your printer software, and then reinstall the full feature software.

NOTE: Some of the following steps require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.

Step one: Uninstall the printer software

  1. Navigate to your printer's HP folder. This step varies by operating system.

  2. Open the Uninstall or HP Uninstaller folder.

  3. Follow the on-screen instructions to uninstall the printer software, and then restart the computer when the uninstaller prompts.

Step two: Download and install the printer software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 1: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 2: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Why doesn't my printer recognize the AirPort router?

Your printer might not recognize the channel your router is on. Sign in to your AirPort router, and then change the channel to a number between 1 and 11. If you need help changing the channel, click here to visit the Apple support page Non-HP site (in English).

Why does my printer suddenly show offline?

You might need to update the router firmware. To find any firmware updates for your router, click here to visit the Apple support page Non-HP site (in English).

Why can't I scan or fax after I connect my printer to the AirPort router with a USB cable?

A USB connection to a router does not support scanning. Set up the printer on your wireless or wired (Ethernet) network to scan again. If you have not yet set up your printer to work over a network connection, visit HP Customer Care , type your printer number in the search field, and then browse to the appropriate support document to help you install your printer on a wireless network.

How do I set up my printer on a wired (Ethernet) or wireless network?

If you have not yet set up your printer to work over a network connection, visit HP Customer Care , type your printer number in the search field, and then browse to the appropriate support document to help you install your printer on a network.

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