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HP Designjet 820 MFP/510 Printer series - Uninstalling the HP Designjet 820 MFP/510 series Printer Driver

ISSUE:

Unable uninstall a USB port installed HP Designjet 820 MFP/510 series printer driver from the Scanner Touchscreen.

SOLUTION:
To uninstall the HP Designjet 820 MFP/510 series printer driver if installed through USB:
  1. On the Touchscreen, go to Setup>Options>System .

  2. Click the Install button for the HP Designjet 820 MFP/510 series.

  3. Reinstall the HP Designjet 820 MFP/510 printer driver to a network port.

    Once the HP Designjet 820 MFP/510 printer driver is installed to a network port, go back and click on the Install button again. Choose Remove All Previously Installed drivers . This will remove both the netwoked printer driver and the USB connected printer driver.

To install the HP Designjet 820 MFP/510 series printer driver:

  1. On the Touchscreen, go to Setup>Options>System .

  2. Click on the Install button for the Designjet 820 MFP/510 series.

  3. Install the Designjet 820 MFP/510 printer driver to desired port.

Another method to uninstall a USB port installed Designjet 820 MFP/510 printer driver from the Touchscreen is to run the recovery CD/DVD. To run the Recovery CD/DVD, put CD/DVD in the Touchscreen drive. Shut down the touchscreen. Power up the touchscreen and it will boot to the CD/DVD drive and reghost the entire image on the Touchscreen.

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