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Notice: HP Integrated Lights-Out 2 (iLO 2) with Firmware Version 1.10 (or Later) Requires an Updated License Activation Key for Integrated Lights-Out (iLO) Advanced Pack

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c00789949

Version: 1

Notice: HP Integrated Lights-Out 2 (iLO 2) with Firmware Version 1.10 (or Later) Requires an Updated License Activation Key for Integrated Lights-Out (iLO) Advanced Pack
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2006-10-09

Last Updated: 2006-10-09


DESCRIPTION

HP ProLiant Essentials Integrated Lights-Out (iLO) Advanced Pack option includes a license activation key (25 alpha-numeric characters) that is required to enable additional features. The format of the license activation key changed in June of 2005 to enhance key management using HP Systems Insight Manager (HP SIM) and to minimize illegal use of iLO license keys. Integrated Lights-Out 2 (iLO 2) with Firmware Version 1.10 (or later) requires the new license activation key format.

Note: HP Integrated Lights-Out Advanced Pack enables additional iLO features such as:

  • Virtual Graphical Console
  • Microsoft Terminal Services Integration
  • Virtual Floppy Drive
  • Virtual CD
  • Directory Services

DETAILS

All versions of Integrated Lights-Out 2 (iLO 2) firmware support the new license key format. However, iLO 2 Firmware Version 1.10 (or later) does not support the old license key format. The following message will be displayed if a license key with the old format is used:

License Key Installation Rejected

To determine if the iLO Advanced Pack contains the old license key format, locate the assembly part number sticker on the bottom of the rear of the package. An iLO Advanced Pack with an assembly part number of 305279-00x (where x = 1 through 9) contains a license key with the old format.

Or

If the license key begins with the number "2", then the key is the old format.

Note: An old license key will only be accepted if installed prior to upgrading to iLO 2 Firmware Version 1.10 (or later).

The following iLO Advanced Pack option kits contain the new license activation key format:

ProLiant Essentials Integrated Lights-Out (iLO) Advanced Pack Option
Part Number
HP iLO Advanced Pack (Software Option Kit - 1 Server)
263825-B21
HP iLO Advanced Pack (Flexible Quantity License Kit)
302280-B21
HP iLO Advanced Pack (License Only - for use with a Master License Agreement)
302281-B21

If you have purchased an iLO Advanced Pack that contains an old license key format and plan to deploy it on an iLO 2 system, contact HP Customer Support and reference this Customer Notice to request a replacement license key.

A list of HP Customer Support options (online, email, phone) is available at the Contact HP Worldwide website at the following URL:

http://welcome.hp.com/country/us/en/wwcontact_us.html

RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL:


SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00638154 .
To search for additional advisories related to HP Integrated Lights-Out (iLO) Advanced Pack , use the following search string:
+ProLiant +Advisory +iLO +"Advanced Pack"
KEYWORDS : iLO, iLO2, fail, lic, key

Hardware Platforms Affected: HP Integrated Lights Out (iLO) Advanced Pack 1 License(Standard HP Product), HP Integrated Lights-Out 2 (iLO 2) Advanced Pack SW(Standard HP Product), HP Integrated Lights-Out 2 (iLO 2) Firmware for ProLiant G6 Servers(Standard HP Product), HP Integrated Lights-Out 2 (iLO 2) Standard Blade Edition Firmware(Standard HP Product), HP ProLiant BL20p G4 Server Blade, HP ProLiant BL460c Server Blade, HP ProLiant BL480c Server Blade, HP ProLiant DL320 G4 Server, HP ProLiant DL320 G5 Server, HP ProLiant DL360 G5 Server, HP ProLiant DL380 G5 Server, HP ProLiant DL580 G4 Server, HP ProLiant ML310 G3 Server, HP ProLiant ML350 G5 Server, HP ProLiant ML370 G5 Server, HP ProLiant ML570 G4 Server, HP iLO Advanced Pack Flexible License(Standard HP Product), HP iLO Advanced Pack Tracking License including Updates(Standard HP Product), Microsoft Windows Server 2003 64Bit(Standard HP Product), Microsoft Windows Server 2003 Standard Edition(Standard HP Product)
Operating Systems Affected: Microsoft Windows 2000 Advanced Server(Standard HP Product), Microsoft Windows 2000 Server(Standard HP Product), Microsoft Windows Server 2003 Enterprise Edition(Standard HP Product), Microsoft Windows Server 2003 Standard Edition(Standard HP Product), Microsoft Windows Server 2003 Standard x64(Standard HP Product), Microsoft Windows Server 2003 Web Edition(Standard HP Product), Microsoft Windows Small Business Server 2003 SW(Standard HP Product), Novell NetWare 6.5(Standard HP Product), Red Hat Enterprise Linux 3 (x86)(Standard HP Product), Red Hat Enterprise Linux 3.0 (AMD64/EM64T) SW(Standard HP Product), SUSE Linux Enterprise Server 9 (AMD64/EM64T)(Standard HP Product), SUSE Linux Enterprise Server 9 (x86)(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA00789949
©Copyright 2006 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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