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HP OfficeJet, PSC, and Photosmart All-in-One Products - Install a Network-connected and a USB-connected All-in-One on the Same Computer

Issue

When adding a USB-connected all-in-one to a system that already has a network-connected all-in-one installed, the new installation may remove the network installation. The network printer must be re-installed.

This document describes how to connect one of the network-capable printers in Table 1 and one of the USB-connected printers in Table 2 to the same computer.

Table 1: Network-capable Printer Series
Officejet 7200
Officejet 7300
Officejet 7400
Photosmart 2500 All-in-One
Photosmart 2600 All-in-One
Photosmart 2700 All-in-One
Table 2: USB-connected Printer Series
PSC 1100
PSC 1200
PSC 1300
PSC 1400
PSC 1500
PSC 1600 PSC
PSC 2100
PSC 2150
PSC 2250
PSC 2300
PSC 2350
PSC 2400
Officejet 4100
OJ 4200
OJ 4200
Officejet 6100

Solution

Download the network driver version 4.7.1 for the Officejet 7210 from the HP Website and then install both all-in-ones.

NOTE: Download the network driver for the Officejet 7210 even if you have one of the other network-capable products listed above in Table 1.

Before completing the instructions below, completely uninstall the drivers for both the USB-connected and the network-connected all-in-one.

Follow the instructions below:

  1. Click the link below to download the network driver. After downloading, return to these instructions.

    Download the network driver version 4.7.1.

  2. Select your version of Windows.

  3. Download HP Full Feature software/driver: Network Support driver version 4.7.1.

  4. Install the USB-connected all-in-one first. Locate the icon for the downloaded driver file on the Desktop and double-click it.

    If you cannot locate the downloaded icon on the Desktop, click Start, click Run, and type the following on the Open line: c:\temp\HP_WebRelease\setup.exe. Click OK.

    Follow the instructions that display on the screen to install the driver. Connect the all-in-one to the computer with the USB cable when directed.

  5. When the driver has installed, send a test print from a software program such as Notepad to make sure the driver is communicating with the USB-connected printer correctly.

  6. Connect the network cable between the computer and the second net-work capable all-in-one.

  7. Click Start, click Run, and type the following on the Open line: c:\temp\HP_WebRelease\setup.exe. Click OK.

  8. Select Add a Device.

  9. Select Network for the Connection type.

  10. Follow the instructions that display on the screen to install the driver for the network-connected all-in-one.

    If you need detailed help to install either printer, consult the User Guide for your product.

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