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Availability of NAS Quick-Recovery Disks

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c01204285

Version: 1

Availability of NAS Quick-Recovery Disks
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2004-07-23

Last Updated: 2004-07-23


DESCRIPTION

This advisory is to inform the customer on the availability of NAS Quick Restore discs and where to acquire them.

SCOPE

  • NAS Executor E7000, e7000 v2
  • NAS B3000, b3000 v2
  • NAS B2000, b2000 v2
  • StorageWorks NAS 1000s
  • StorageWorks NAS 1200s
  • StorageWorks NAS 2000s
  • StorageWorks NAS 4000s
  • StorageWorks NAS 9000s

RESOLUTION

Quick Restore discs for the HP NAS product line are now available as a "burn on demand" solution at HP Software Depot: software.hp.com.

Note: All NAS Quick Restore discs are available from this site. Customers should select the category for " Storage and NAS " and then select the disc(s) for their particular NAS product. Note that discs requests are burned same day, and then shipped via US Mail.

Since GSO will no longer be stocking any inventory of the QR discs, all customer requests for a QR disc should go to above mentioned link.

Downloadable Solutions

Downloadable File
Location
None

Hardware Platforms Affected: HP StorageWorks NAS b3000 v2 Server with Storage(Standard HP Product), HP StorageWorks 1200s NAS, HP StorageWorks 1000s NAS, HP StorageWorks b3000 NAS, HP StorageWorks NAS b3000 v2 Server Only(Standard HP Product), HP StorageWorks 4000s NAS, HP StorageWorks NAS e7000 v2 Server Only(Standard HP Product), HP StorageWorks 9000s NAS, HP StorageWorks e7000 NAS
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA01204285

REVISION HISTORY

Release Date: 2004-07-23 Document ID: OE040630_CW04
©Copyright 2004 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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