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HP LaserJet M2727 MFP Series - User uninstall
Uninstall instructions for Windows
The uninstall procedures vary according to the type of installation that you used.
Uninstall a Recommended or Express installation
If you uninstall the software for troubleshooting purposes, try uninstalling only specific printer, scan, or fax drivers. The shared software programs might not uninstall successfully, and are unlikely to be the cause of product-specific problems. These shared software programs should not need to be uninstalled, especially if they are being used by another HP product.
Use the product software Uninstall component (recommended)
Follow these steps to uninstall the printing-system software by using the Uninstall component.
To uninstall the software you must have administrator privileges.
Use the Windows Add or Remove Programs component
Follow these steps to uninstall the printing-system software by using the Windows Add/Remove programs component.
To uninstall the software in Windows 2000 or Windows XP, you must have administrator privileges.
Use the printing-system software CD
Uninstall a print-driver only installation
To uninstall the software, you must have administrator privileges.
Files and folders not removed, and manual uninstall for Windows
The uninstall program does not remove some files and folders. Manually removing the printing-system software removes some files and folders that were installed, such as Windows-shared files and hidden files.
If you need to perform a manual uninstall, you might need to make some hidden files visible. Use the View menu in Windows Explorer to set the option to show all files.
Files marked with a "Y" (for Yes) in the Uninstall column are removed when using the recommended automated uninstall procedure. Files marked with an "N" (for No) in the Uninstall column are not removed when using the recommended automated uninstall procedure. You can use this information if you must complete an uninstall procedure manually.
If you must perform a manual uninstall of the product, do not remove shared files that are marked with an "N" (for No) in the Uninstall column of the System Changes tables. These shared files might be used by the operating system or by other programs, and removing them might cause the computer system to work incorrectly. Also, you should not remove any of the files that are modified by the product printing-system software installation process. Generally, these are shared files that the operating system or other programs might use, and removing them might cause the computer system to work incorrectly.
Other files and folders that are not removed when using the recommended automated uninstall procedure are located at:
C:\Documents and Settings\All Users\Application Data\Hewlett-Packard\ToolboxFX
Look in the sub-directories under the ToolboxFX folder for any faxes, logs, or settings that you might want to delete.
Two software programs play a part during uninstall processes. The Installer Consumer Experience (ICE) uninstaller first runs in the background to uninstall software components. When it is finished, the software driver scrubber runs.
The scrubber is to be used by end users, as directed by an HP Customer Care Representative, to remove a failed printing-system software installation.
The scrubber kills processes, deletes products, removes files and folders, and deletes registry entries. All of these actions, and more, can be configured through an .INI file to meet the needs of the product. The configuration can be customized based on one or more operating systems. That is, one configuration file can specify what will happen for several different operating systems.
The scrubber process is as follows:
The scrubber utility normally removes the composite USB port. However, if the composite USB port is in use, it will not be removed. Network ports are not removed.
You cannot change the order of actions. You cannot add a new dialog box or popup window. Future versions will support dialog boxes and customizations.
You do not see a user interface with this version of the scrubber. A log file is generated (SCRUBBER.LOG) if you first copy the scrubber executable and the SCRUBBER.INI file to the local hard drive before opening it. This is the recommended procedure. The log file will be appear in the same folder as the executable file. You can run the scrubber from the printing-system CD, but in this case a SCRUBBER.LOG file is not generated. Restart the computer after running the scrubber.
Customize a scrub
To control what the scrubber removes, edit the .INI file. By default, the scrubber looks for a file that has the same name as the executable file and the extension “.INI”. For example “SCRUBBER.EXE” looks for the .INI file named “SCRUBBER.INI”.