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HP Scanjet 4500, 4570, 5500, 5550 Series Scanners, HP Scanjet 5590 Series Flatbed Scanners and HP Scanjet 5530 Photosmart Scanner - Performing an ADF/APF Self Test

Introduction

An Automatic Document Feeder/Automatic Photo Feeder (ADF/APF) self test is a quick, simple, and effective way to test whether the ADF/APF hardware is working correctly. Scanner ADF/APF self tests check the following:
  • The ability to supply power to the ADF/APF

  • The ability to feed documents or photos through the ADF/APF

If the scanner ADF/APF passes the test, the ADF/APF hardware is good. If the ADF/APF fails the self test, contact HP for further assistance.

This information applies to the following products:

  • Scanjet 4500c and 4500cxi scanners

  • Scanjet 4570c, 4570cv, and 4570cxi scanners

  • Scanjet 5500c and 5500cxi scanners

  • Scanjet 5530 Photosmart scanner

  • Scanjet 5550c and 5550cxi scanners

  • Scanjet 5590 and 5590P flatbed scanners

Scanner ADF/APF self tests covered in this document

Click the link for your scanner series in the table below to go directly to the test for your scanner.
HP Scanjet Model
ADF/APF
Power Requirements
APF Optional
24V 1500mA
APF Optional
24V 1500mA
APF
24V 1500mA
APF
24V 1500mA
ADF Optional
24V 1500mA
ADF
24V 1500mA

HP Scanjet 4500 and 4570

Follow the steps below to test the 4500 or 4570 Automatic Photo Feeder (optional accessory):
  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the APF cable to the APF port on the back of the scanner.

  3. Close the document cover.

  4. Load photos face down into the APF.

  5. To enter self test mode, while pressing and holding the front panel Copy and E-mail buttons down, connect the power cable to the scanner. When the scanner LCD changes to flashing double zeros (00), release the buttons.

  6. Press and release the Scan button.

  7. During a successful self-test, the APF will perform as follows:
    • Photos will feed through the APF

  8. To end the test, disconnect the power cable from the scanner.

If the APF self test results were as described above, then the test was successful.

HP Scanjet 5500

Follow the steps below to test the 5500 Automatic Photo Feeder:
  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the APF cable to the APF port on the back of the scanner.

  3. Close the document cover.

  4. To enter self test mode, while pressing and holding the front panel Copy and E-mail buttons down, connect the power cable to the scanner. When the scanner LCD changes to flashing double zeros (00), release the buttons.

  5. Load photos face down into the APF.

  6. Press and release the Scan button.

  7. During a successful self-test, the APF will perform as follows:
    • Photos will feed through the APF

  8. To end the test, disconnect the power cable from the scanner.

If the APF self test results were as described above, then the test was successful.

HP Scanjet 5530

Test the 5500 Automatic Photo Feeder

Follow the steps below to test the 5500 Automatic Photo Feeder:

  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the APF cable to the APF port on the back of the scanner.

  3. Close the document cover.

  4. To enter self test mode, while pressing and holding the front panel Copy and E-mail buttons down, connect the power cable to the scanner. When the scanner LCD changes to flashing double zeros (00), release the buttons.

  5. Load photos face down into the APF.

  6. Press and release the Scan button.

  7. During a successful self-test, the APF will perform as follows:
    • Photos will feed through the APF

  8. To end the test, disconnect the power cable from the scanner.

If the APF self test results were as shown above, then the test was successful.

Test the 5530 Automatic Photo Feeder

Follow the steps below to Test the 5530 Automatic Photo Feeder:
  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the APF cable to the APF port on the back of the scanner.

  3. 3. Connect the power cable to the scanner. The carriage will slowly return to the home position (if not already there).

    NOTE: Wait for the carriage to get all the way to the home position and stop.
  4. Load photos face down into the APF in-tray at the back of the document cover.

  5. Press and hold the Scan Picture and the Memories Disc buttons until the LCD displays a flashing 11.

  6. Before the LCD stops flashing (within ten seconds) press the Color Copy button.

  7. During a successful APF self-test, the scanner will perform as follows:
    • The photos will feed through the APF and eject from the front of the document cover.

    • When more photos are loaded into the APF they will feed through after the document cover is opened a little and then closed.

  8. To end the test, disconnect the power cable from the scanner.

If the APF self test results were as described above, then the test was successful.

HP Scanjet 5550

Follow the steps below to test the 5550 Automatic Document Feeder (optional accessory):
  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the APF cable to the APF port on the back of the scanner.

  3. Close the document cover.

  4. To enter self test mode, while pressing and holding the front panel Copy and E-mail buttons down, connect the power cable to the scanner. When the scanner LCD changes to flashing double zeros (00), release the buttons.

  5. Load photos face down into the APF.

  6. Press and release the Scan button.

  7. During a successful self-test, the APF will perform as follows:
    • Photos will feed through the APF

  8. To end the test, disconnect the power cable from the scanner.

If the ADF self test results were as shown above, then the test was successful.

HP Scanjet 5590

Follow the steps below to test the 5590 Automatic Document Feeder:
  1. Disconnect the USB, Transparency Materials Adapter (TMA), and power cables from the back of the scanner. Leave the power module connected to the power source.

  2. Connect the ADF cable to the ADF port on the back of the scanner.

  3. Close the document cover.

  4. Load documents into the ADF.

  5. To enter self test mode, while pressing and holding the front panel Copy and E-mail buttons down, connect the power cable to the scanner. When the scanner LCD changes to flashing double zeros (00), release the buttons.

  6. Press and release the Scan Document button.

  7. During a successful self-test, the ADF will perform as follows:
    • Documents will feed through the ADF

  8. To end the test, disconnect the power cable from the scanner.

If the ADF self test results were as shown above, then the test was successful.

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