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HP LaserJet 1018, 1020, and 1022 - Shared Printing Installation in a Microsoft Windows 2000 or Windows XP Environment

Issue Description

The printing is not stable when using shared printing. Customer may experience one of the following:

  • dropped off by the host PC
  • experience no response in client PC
  • printer job becomes stuck in the queue.

Solution or Workaround

There is currently no solution to this issue. The following workaround may make printing to HP LaserJet series printers from client PCs more stable in the shared environment:

Step 1: Enable printer share on host PC

  1. Install the LaserJet 1020 printer driver on host PC.
  2. Click Start, Printers and Faxes from the Microsoft Windows desktop.
  3. Right-click HP LaserJet 1020 Series logo, and choose “Sharing…”
  4. Click Share this printer, type the printer name in the Share name text box.
    NOTE: If the printer name is more than 12 characters, the printer may not be recognized by some networked printers.
  5. If printer is shared by different version of Windows, continue to step 6, otherwise click OK.
  6. Click Additional Drivers… and select the drivers for client PC. Insert the CDROM for the operation system, and click OK.

Step 2: Install from the client PC using Add Printer Wizard

  1. Close any software programs running on your computer.
  2. Select Printers and Faxes on the Microsoft Windows Start menu.
  3. Click Add a printer on the left navigation bar.
  4. Click Next on the Add printer wizard screen.
  5. Select Local printer attached to this computer, clear the Automatically detect and install my Plug and Play check box, and select Next.
  6. Select Create a new port, from the Type of port drop-down list, select Local Port, and then click Next.
  7. Enter the name of the new port (“\host name\shared printer name\”), and click OK.
  8. Select Use the following port, select the port created by step 7, and click Next.
  9. Select Hard Disk.
  10. Click Browse.
  11. Select CD-ROM driver, find the .inf file for installation, and click Open.
  12. Click “OK
  13. Select HP LaserJet 1020 printer from the list, and click Next.
  14. The system will assign a default printer name to the printer. You can change the name if necessary.
    NOTE: If the name is more than 12 characters, some networked computers ma y not recognize the attached printer.
  15. Click Yes, and then click Next.
  16. Click Finish. You can print a test page to test if installation is complete.

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