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HP Officejet Pro K8600 and K8600dn Color Printers - Cleaning Printheads


If printed characters are incomplete, or dots or lines are missing from printouts, the ink nozzles might be clogged or you might need to clean the printheads.

NOTE: Cleaning the printheads uses ink, so clean the printheads only when necessary. The cleaning process takes up to 3.5 minutes. The cleaning process might generate some noise.

Cleaning printheads using the printer control panel

  1. Press and hold the Power button ().

  2. While holding down the Power button (), press the Cancel button () two times, and then press the Resume button () one time.

  3. Release the Power button ().

Cleaning printheads using the computer

  1. Open HP Solution Center.

    1. Click Start and then click Programs.

    2. Click HP and then click HP Solution Center.

      HP Solution Center opens.

  2. Make sure that HP Officejet Pro K8600 series displays in the upper-left area of the Solution Center window.

    If another printer is listed in the upper left, select the HP Officejet Pro K8600 series in the Other Devices area.

  3. Click Settings in the lower right.

  4. In the Print Settings area, click Printer Toolbox.

    The Toolbox opens.

  5. Click the Services tab.

  6. Click Clean the Printheads and follow the on-screen instructions.

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