HP TouchSmart IQ500 Series PC - Replacing the Hard Drive
This document only pertains to HP TouchSmart desktop PCs with the following PC case:
Before you begin
Turn off the computer, disconnect all cables. Be sure to disconnect the modem cable before disconnecting the power cord.
Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor. Place the computer face-down on a soft flat
surface. HP recommends that you set down
a blanket, towel, or other soft cloth to
protect the touch screen surface from
scratches or other damage.
Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards and other components. HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
Do not remove a component from its protective packaging until you are ready to install a component.
CAUTION: This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (like a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
View the following video before using the steps in this article.
NOTE: For best quality on dial-up connections, wait until the video has fully loaded before viewing.
Removing the hard drive
Use the steps in this section to remove the hard drive.
WARNING: Make sure the computer is disconnected from power before starting.
Step 1. Remove the wireless keyboard and mouse receiver, the memory cover, the stand, and the back cover.
Step 2: The CD/DVD drive assembly must be moved out of the way. Under the back cover, locate the CD/DVD drive near the top of the computer.
Step 3. Remove the screw for the CD/DVD drive assembly. In some cases, the screw may be a captive screw, which only needs to be loosened.
Step 4. Slide the CD/DVD drive assembly toward the center of the computer to release it.
Step 5: Lift the outside edge of the CD/DVD drive assembly, rotate it over and place it onto the computer.
CAUTION: Do not pull excessively
or strain the cables. Doing so could
dislodge them from the main
computer CPU board, cause the
computer not to work, and require
Step 6: Find the data and power cables attached to the hard drive.
Remove each connector: Press the latch to release the connector, and then pull the connector from the drive.
Step 7: Remove the screw from the bottom of the hard drive assembly. (The screw may be a captive screw, which you loosen to turn freely and remains attached to the assembly.)
Step 8: Slide the hard drive assembly toward the top of the computer to release it. If necessary, move the cables out of the way.
Step 9: Pick up the hard drive assembly, tipping up the inner edge first.
Step 10: Place the hard drive with the metal cage up and, using a Phillips screwdriver with a small tip, remove the four screws.
Step 11: Pick up the drive at the connector end and pull the drive out of the metal cage.
Replacing the hard drive
Step 1: Assemble the hard drive assembly: The metal cage has dimpled tabs...
...that line up with screw holes on the hard drive.
Insert the hard drive into the metal cage: Angle the drive into the cage and push it into place.
Make sure that the hard drive connectors face out.
Place the hard drive assembly with the metal cage facing up, and using a #1 Phillips screwdriver (small tip) insert the four screws to secure the drive to the bottom of the cage.
Step 2: Place the hard drive assembly into the computer: There are two tabs on the front end of the assembly cage, and two slots on the back end.
When you place the hard drive assembly into the computer and slide it into place, the back slots on the cage fit under tabs in the computer.....
...and the front tabs fit under hooks in the computer.
To place the hard drive assembly into the computer: Hold the assembly with the cage facing down and the connectors toward the top of the computer. Align the assembly over the hooks and tabs on the computer so that you can see the tabs, and lower the outside edge of the assembly into the computer and then the inside edge.
Slide the assembly toward the bottom of the computer so that the hooks and tabs catch the assembly. When properly positioned, the hard drive assembly screw aligns over the screw hole in the computer.
Step 3: Insert and tighten the hard drive assembly screw.
Step 4: Plug the power cable (large) and then the data cable into the drive.
Step 5: Place the CD/DVD drive assembly into the computer, with the power/data cable close to the center of the computer, and the slots on the drive assembly aligned with the tabs on the computer, and.....
... slide the CD/DVD drive assembly toward the outside edge of the computer.
When positioned properly, the CD/DVD drive assembly screw aligns over the screw hole in the computer.
Step 6: Insert and tighten the CD/DVD drive assembly screw.
Step 7: Replace the back cover, the stand, the memory cover, and the wireless keyboard and mouse receiver.