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HP Color LaserJet CM2320 MFP Series Product - Use scanner

Scan methods

Scan jobs can be performed in the following ways.

  • Scan from the computer by using HP LaserJet Scan (Windows)

  • Scanning by using HP Director (Macintosh).

  • Scan from the product

  • Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software

To learn about and use text-recognition software, install the Readiris program from the software CD-ROM. Text-recognition software is also known as optical character recognition (OCR) software.

Scan from the PC

  1. In the HP program group, select Scan to start HP LaserJet Scan.

    Pressing Start Scan on the product control panel also starts HP LaserJet Scan.
  2. Choose the action that you want to accomplish.

    • Select a destination to begin scanning immediately.

    • Select Scan after prompting me for settings to specify additional settings before you begin scanning.

    • Select Set up the device to program scan destinations for scanning directly from the device. This functionality is available under the Scan menu on the device.

  3. Click OK.

    OK should indicate the action that you want to accomplish.

Scan from the product

Scan directly from the product by using the control-panel scan buttons. Press Start Scan or Scan Menu to scan to a folder (Windows only) or to scan to e-mail.

Use the Scan feature

  • Scanning from the product control panel is only supported with a full software installation. HP ToolboxFX must be running to scan by using the Scan Menu button or the Start Scan button.

  • For the best scan quality, place your originals onto the flatbed scanner, rather than loading them into the automatic document feeder (ADF) input tray.

  • The computer that is connected to the product must be turned on.

Set up the product Scan To destinations

Destinations must be set up prior to choosing a destination from the Select Computer menu under the Scan menu on the control panel. Use HP LaserJet Scan to program the folder, e-mail, and program destinations for scanning.

Set up destinations on the product

  1. Click Start, click Programs (or All Programs in Windows XP), click HP, click the product, click Scan, and then click Settings.

  2. Select Change the destinations that show up on the all-in-one control panel.

  3. The product is pre-configured with the following three destinations in the dialog box.

    • Scan a document and attach it to an e-mail

    • Scan a photo and attach it to an e-mail

    • Scan a photo and save it as a file

  4. Highlight a destination and click the arrow to move to the destinations currently on the dialog box. Repeat for all three destinations.

  5. Click Update.

Add destinations

  1. Click Start, click Programs (or All Programs in Windows XP), click HP, click the product, click Scan, and then click Settings.

  2. Select Create a new destination with settings that I specify.

  3. Do one of the following:

    • For folders, select Save it to my computer, and then click Next.

    • For e-mail, select Attach to a new e-mail, and then click Next.

    • For programs, select Open it in another software application, and then click Next.

  4. Enter the file destination name or check to set up the destination on the product. Name the default destination, and then click Next.

  5. Select the quality and click Next.

  6. Verify the selections, and then click Save.

Delete destinations

  1. From the Set up the <Scan To> list for the All-in-One, select one of the Available Destinations on this PC and click Delete. The Delete Destination dialog box displays.

  2. From the Delete Destination dialog box, highlight the destination to delete and click Next. The Confirmation dialog box displays.

  3. Click Delete to perform the deletion, or click Cancel to choose another destination.

Scan to a file or software program

To use this feature in Windows, a destination must be programmed in the scan setup before scanning to a destination. See Set up the product Scan To destinationsScan to destinations, setting up .
  1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF) input tray, with the top of the document forward, and adjust the media guides.

    -or-

    Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the top, left corner of the document located in the lower-right corner of the glass. Gently close the lid.

  2. On the product control panel, press Scan Menu.

  3. Use the arrow buttons to select Select Computer, and then press OK.

  4. Use the arrow buttons to select a file destination.

  5. Press Start Scan or OK to scan the document to a file.

Scan to e-mail

Configure scan-to-e-mail

Before the scan-to-e-mail features can be used, you must specify the SMTP gateway, SMTP port, and other basic information.

  1. If the product control panel has an Email Menu button, press Email Menu.

    -or-

    If the product control panel does not have an Email Menu button, press Scan Menu

  2. Use the arrow buttons to select E-mail Setup, and then press OK.

  3. After reading the information screen, press OK.

  4. Use the alphanumeric keypad to type the SMTP gateway, and then press OK.

    The SMTP gateway is a server that is used to send e-mail; for example, “mail.yourISP.com”. Contact your system administrator for this information.
  5. Use the alphanumeric keypad to type the SMTP port (a number between 0 and 65535), and then press OK. The product then tests the SMTP settings to make sure they are valid.

    If the test fails, it might be because the SMTP gateway or port is incorrect, or there are network issues affecting connectivity. It is also possible that the device cannot resolve a gateway host name because the device does not have a DNS entry configured for DHCP. In this case, you will need to use the IP address for the SMTP gateway or manually program the DNS server's IP address in the initial setup or in the embedded Web server's IPv4 Network Configuration page. If the DNS server isn't present during the configuration, the setup process prompts you to enter the DNS server. The DNS server information can obtained from your ISP or from your system administrator.
  6. Type a default subject to use for each e-mail, and then press OK. The subject cannot be longer than 40 characters.

  7. Select Yes or No to indicate whether you would like to change the subject line for each e-mail.

  8. Select Yes or No to indicate whether you would like to add a Reply To address for each e-mail sent.

  9. Press OK to complete the e-mail configuration process.

Send a scanned document to an e-mail recipient

  1. Place the document to be scanned on the flatbed glass or in the document feeder.

    Legal paper must be placed in the document feeder.
  2. If the product control panel has a Start Email button, press Start Email.

    -or-

    If the product control panel does not have a Start Email button, press Scan Menu, and the use the arrow buttons to select Send an E-mail. Then press OK.

  3. Specify the e-mail recipient and other information:

    Send to a new e-mail recipient:

    1. Use the arrow buttons to select Enter a New E-mail Address, and then press OK.

    2. Use the alphanumeric keypad to type the recipient's e-mail address, and then press OK.

      When typing a recipient or other information, use the left arrow button to delete incorrect keystrokes, and use the up or right arrow buttons to add a space.
    3. Select Yes or No to indicate whether you would like to save this e-mail address to the contact list, and then press OK.

    4. If your settings require you to set the subject of the e-mail and/or a reply-to address, provide that information and then press OK.

    Send to an existing e-mail contact:

    1. Use the arrow buttons to select Use E-mail Contacts, and then press OK.

    2. Use the arrow buttons to select a recipient, and then press OK.

    3. If your settings require you to set the subject of the e-mail and/or a reply-to address, provide that information and then press OK.

    Send to a recipient in your e-mail history:

    1. Use the arrow buttons to select Use E-mail History, and then press OK.

    2. Use the arrow buttons to select a recipient, and then press OK.

    3. If your settings require you to set the subject of the e-mail and/or a reply-to address, provide that information and then press OK.

After specifying the recipient and other e-mail header information, the document is scanned and sent.

Edit scan quality and size settings

Edit the default scan resolution:

  1. If the product control panel has an Email Menu button, press Email Menu.

    -or-

    If the product control panel does not have an Email Menu button, press Scan Menu.

  2. Use the arrow buttons to select Current Settings, and then press OK.

  3. Use the arrow buttons to select Scan Resolution, and then press OK.

  4. Select an option: 75, 150, or 300, and then press OK.

Edit the default scan paper size:

  1. If the product control panel has an Email Menu button, press Email Menu.

    -or-

    If the product control panel does not have an Email Menu button, press Scan Menu.

  2. Use the arrow buttons to select Current Settings, and then press OK.

  3. Use the arrow buttons to select Scan Paper Size, and then press OK.

  4. Select an option: Letter, Legal, or A4, and then press OK.

Scan to a memory card

This feature allows you to scan a document and save it to an inserted memory card.

Scan Details

You can scan from both the ADF and flatbed. The device will look for the presence of paper in the ADF. If there is paper, then the ADF is used. Otherwise the flatbed is scanned. Only single-page scanning is supported from the flatbed.

The following scan settings used are for a default 300dpi scan:

  • Resolution: 300dpi

  • Width: 2550

  • Height: 3500

  • Quality: ImagePipeNormalQuality

  • Compression: JPEG compression

Image File Details

The scanned file is saved as a .jpg image. A separate file is created for each page scanned.

Scanned images are saved to a directory named "HP<model number>" at the root level of the memory card.

The first scanned file is named HP0001.jpg. Each subsequent file name is incremented by one.

The date and time linked to the newly created file will match the date and time on the device when the scan occurred. Therefore, the date and time must be set correctly in order for the date and time of the file to be correct.

If the scan fails for any reason (adf jam, cancel, etc…) the partial file is removed from the memory card. However, if the memory card is removed while writing, a partial file may still exist on the card.

Error Conditions

Scanner Failures

If the paper jams in the ADF, or the paper is mispicked in the ADF, or the ADF door is opened while scanning, then the scan to card is stopped. The partial file is removed from the memory card. All scanned pages that were previously scanned remain on the memory card.

Cancel scan

If the user presses cancel while scanning to card, then the scan is stopped, and the partial file removed. All scanned pages that were previously scanned remain on the memory card.

Memory card failures

If the memory card is read-only, then the device is unable to scan to it. An error message is displayed when trying to scan to the card. Un-lock the card in order to scan to it.

If the memory card is removed while scanning to it, then the scan is stopped. A partial file may still exist on the memory card.

If the memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. Insert a valid memory card to continue scanning.

If the memory card is full, then the scan is stopped and an appropriate error message is displayed. Delete files on the memory card or use a different card with sufficient available space to continue scanning.

If the photo slots have been disabled an appropriate error message is displayed. Enable the photo slots to continue scanning.

If there is no card inserted when trying to scan then an appropriate error message is displayed. Insert a memory card to continue scanning.

Scan from the HP Scanning software

Use the HP Scanning software to initiate picture, document, and film scans. If you choose to preview the scanned images or document pages in the HP Scanning window, you can adjust the image to achieve the size and effect that you want.

The basic steps for scanning are:

  1. Place the original in the device. Look for the icons on the device to guide you in proper placement of the original.

    If you place the original in the Automatic Document Feeder (ADF), you must put the media into the feeder before you start a scan. Otherwise, scanning will occur from the scanner glass.
  2. Select HP Color LaserJet CM2320 MFP Series in the HP Solution Center.

  3. Click the Scan button for the type of original that you are scanning. The Scanning From... dialog box is displayed.

  4. Select a scan shortcut that defines the settings for the type of original that you are scanning and the scan destination that you want.

  5. Click Scan. If the HP Scanning window is displayed, adjust the images as you want, and then click Finish.

Cancel scan

To cancel a scan job, use one of the following procedures.

  • On the product control panel, press Cancel.

  • Click the Cancel button in the onscreen dialog box.

If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder (ADF) input tray.

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