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HP PSC 1315, 1315v, 1315xi, and 1315s All-in-One Printers - Resolving Installation Problems in Windows
This document helps identify and resolve common product installation issues. If you tried to install your printer software and you think the installation failed, try the following troubleshooting steps.
Make sure that the product hardware works correctly
Software installation might fail if the product is not operating correctly. Use the following instructions to print an extended self-test report to test product functionality. If the product successfully prints a self-test report, it is working properly.
The exact color pattern that prints on the extended self-test report depends on the combination of cartridges you have installed.
If an extended self-test report did not print, see the Related Information section on this page.
For more troubleshooting options about similar or related issues, try the steps presented in one of the following documents. Click the title of the document to view the information.
HP offers additional resources for information on your product. HP recommends exploring these resources.