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HP Officejet Pro 8500 (A909a), 8500 Premier (A909n), and 8500 Wireless (A909g) All-in-One Printers - Configuring the All-in-One Fax for a Distinctive Ring Pattern
This document explains how to set a distinctive-ring pattern when using the HP All-in-One on a single phone line with two or more phone numbers.
Distinctive Ring basics
Distinctive-ring service is an optional service available from many telephone companies. The distinctive-ring service permits you to assign more than one telephone number to the same telephone line. You can use a single phone line for both voice and fax calls, because you assign a unique phone number and ring pattern for incoming fax calls. When a fax comes in, each telephone number makes a distinctive ringing sound, such as a single ring, double ring, or triple ring.
NOTE: The Distinctive Ring Service is the name HP and others use to describe this feature. Distinctive Ring is also known as:
The Distinctive Ring Service allows the HP product to work similarly to a dedicated fax line. For example, if an HP fax product and a telephone are both connected to a single telephone line with a distinctive ring service, one telephone number can be assigned for fax calls only and another phone number can be assigned for voice calls only.
NOTE: Faxes cannot be received or sent when the phone line is in use. Even if the HP fax product has a separate telephone number, it is still sharing the same phone line.
If you subscribe to a distinctive-ring service from your telephone company, you can configure your HP fax product to answer a specific ring pattern and ignore other ring patterns.
Set the Distinctive Ring Service
Using the menus on the product control panel, follow these steps to set a distinctive ring pattern.
Step one: Turn on Auto Answer
Press the Auto Answer button on the product control panel. A light turns on, indicating that Auto Answer is on.
Step two: Set the distinctive ring pattern
Follow these steps to change the answer ring pattern, depending on your product model.
Video of how to change the ring pattern setting
The following video demonstrates how to change the ring pattern setting.
NOTE: This video shows the HP Officejet Pro 8500 models A909n and A909g only (models with the touch-screen display). The outside of the product might not look the same as your product, but the steps are the same.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .