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HP Photosmart Premium Fax All-in-One Printer Series (C309 and C410) - Using a Voice Mail Service on the Same Phone Line as the HP All-in-One

Introduction

If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the HP Photosmart as described in this document.

NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must press the Send Fax Black button on the control panel when the phone rings. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.

Using a voice mail service on the same phone line as the HP All-in-One

Follow these steps to set up the product to use on the same phone line with a voice mail service.

NOTE: You must be available to respond in person to incoming fax calls and press the Send Fax Black button when the phone rings.

Step one: Set up the All-in-One

  1. Using the phone cord that shipped with your product, connect one end to your telephone wall jack, and then connect the other end to the 1-LINE port on the back product.

    Figure 1: Connect the phone cord

    1 - Connect the phone cord to the wall jack
    2 - Connect the phone cord to the 1-LINE port on the product
    NOTE: The phone cord that shipped with your product is different from the phone cords you might already have in your home or office. HP cannot guarantee successful faxing with a different cord.
  2. Press the Auto Answer button ( ) to turn off the auto answer setting. The blue light on the button turns off.

Step two: Run a fax test

  1. Load letter or A4, unused, plain white paper into the input tray.

  2. Press the Setup button ( ).

  3. Press the Down Arrow ( ) to select Tools , and then press OK .

  4. Press the Down Arrow ( ) to select Run Fax Test , and then press OK . The product displays the status of the test and prints a report.

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