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HP ProLiant BL460c Server Blade - Crashes with STOP: 0x000000C5

Issue

The server was continuously crashing with the following STOP errors.


STOP: 0x000000C5 (0x0000000000000008, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800011A9D85))
STOP: 0x000000C5 (0x0000000000000000, 0x0000000000000002, 0x0000000000000001, 0xFFFFF800011A9871))

Configuration:

  • Hardware: HP ProLiant BL460c Server Blade

  • Operating system: Microsoft Windows Server 2003 Standard x64 Edition

Solution

The following steps resolve the issue:

  1. Make sure that the server is running with the latest system ROM.

  2. Make sure that the server is running with the latest PSP.

  3. Make sure that the storport.sys driver is updated from Microsoft Knowledge Base Article 950903, The system may not detect that a logical unit was replaced on a Windows Server 2003-based computer . Click here to go to Microsoft Knowledge Base Article 950903 (http://support.microsoft.com/kb/950903) Non-HP site .

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