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NC373i - Multifunction NICs Experience Slow Performance with TOE RSS SNP
After installing Microsoft Windows 2003 with Service Pack 2 (SP2) or Microsoft Windows 2003 Scalable Networking Pack (SNP) on a server that has TCP/IP Offload enabled, you will experience network communication issues.
The following list includes a few network-related issues that the server may experience:
From the Network Configuration Utility, disable TOE and RSS.
At the same time, install the HotFix from Microsoft Knowledge Base Article 948496, An update to turn off default SNP features is available for Windows Server 2003-based and Small Business Server 2003-based computers. Click here to view Microsoft Knowledge Base Article 948496 and download the HotFix at http://support.microsoft.com/kb/948496.
NOTE: Advise the customer that any time they upgrade the NIC and NCU driver that they need to re-install the HotFix.