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NC373i - Multifunction NICs Experience Slow Performance with TOE RSS SNP
After installing Microsoft Windows 2003 with Service Pack 2 (SP2) or Microsoft Windows 2003 Scalable Networking Pack (SNP) on a server that has TCP/IP Offload enabled, you will experience network communication issues.
The following list includes a few network-related issues that the server may experience:
From the Network Configuration Utility, disable TOE and RSS .
At the same time, install the HotFix from Microsoft Knowledge Base Article 948496, An update to turn off default SNP features is available for Windows Server 2003-based and Small Business Server 2003-based computers . Click here to view Microsoft Knowledge Base Article 948496 and download the HotFix at http://support.microsoft.com/kb/948496.
NOTE: Advise the customer that any time they upgrade the NIC and NCU driver that they need to re-install the HotFix.