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HP MediaSmart Server - Install Software on the First PC

This document applies to HP MediaSmart Server EX490 and EX495.

Install Software on the First PC

The following sections outline the key decision points during the software installation.

NOTE: To ensure a smooth software installation,
  • The first installation must be on a Windows computer. Subsequent installations can be on a Windows or Mac computer.

  • Update Your Firewall's Trusted Program List

  • Verify that you have administrator privileges on the computer where you are doing the install.

  • Write down your server name.

  • Write down your server password.

Check for Administrator Privileges

You must have administrative privileges on your computer to install the software. Complete the following steps to view or change user account settings.

  • On Windows Vista, Click Start, Control Panel, and then User Accounts and Family Safety

  • On Windows XP, Click Start, Control Panel, and then double-click User Accounts

  • On Mac OS X 10.5 or Later, Click System Preferences, Accounts, and check Allow user to administer this computer

Insert the Software Installation Disc into a network PC.

Click Next to progress through the Install Wizard and install the HP MediaSmart Server client software

The HP MediaSmart Server software installs first. This software is used to

  • Provide a single point of access for all of the server's features,

  • Share photos and videos easily over the Internet using HP Photo Publisher and HP Photo Viewer

  • Centralize your photo, video, and music libraries using HP Media Collector

Figure 1: Install Wizard

Install Wizard

The Windows Home Server Connector installs next

The Windows Home Server Connector:

  • Connects your computer to the server

  • Automatically backs up your computer every night

  • Monitors the health of the network and computers running Windows Vista

  • Enables configuration of the server from your computer

The Windows Home Server software installation runs only once—on the first computer where you run the Software Installation Disc.

Figure 2: Windows Home Server Connector

Windows Home Server Connector

Select to wake up this computer if it is in sleep or hibernate mode to run a scheduled backup

If you do not turn on this option now, you can enable it later.

  1. At the computer, double-click the Windows Home Server icon in the system tray.

  2. Check Wake this Computer for Backup in the shortcut menu.

Figure 3: Windows Home Server Connector

Windows Home Server Connector

Name the HP MediaSmart Server

Type a name for your server. Server names can be:

  • 15 characters maximum with no spaces

  • Letters (at least one), numbers and hyphens

NOTE: This is the only time you can name your server. It cannot be changed later. Write down your server name. The default name is hpserverex.

Figure 4: Name the Server

Name the Server

Set the server password

Create a strong password. A strong password must be at least 7 characters long and must fulfill three of the following requirements:

  • Uppercase characters

  • Lowercase characters

  • Numbers

  • Symbols (such as !, @, and #)

NOTE: The password hint can be seen by anyone who clicks the Password hint button on the Windows Home Server Connector logon window.

This is the only opportunity you will have to set the server password.

The server password is not the same as a user password. User accounts and passwords are setup in the Windows Home Server Console.

Figure 5: Server Password

Server Password

The install checks for Windows Home Server Updates

The Windows Home Server installation checks for any relevant important updates. This may take some time to complete, but does not require additional information from you.

NOTE: Do not restart or turn off your home server during the update process.

Figure 6: Windows Home Server Updates

Windows Home Server Updates

Type the password you created above and log on to the Windows Home Server

Figure 7: Windows Home Server Password

Windows Home Server Password

The install checks for HP MediaSmart Server updates

The HP MediaSmart Server installation checks for any updates. Installing updates ensures that you experience the full functionality and optimal performance of the HP MediaSmart Server.

NOTE: This check only occurs the first time you run the Software Installation Disc. If you want to check for updates at a later time, see Updating and Rolling Back the Server .

Figure 8: HP MediaSmart Server Updates

HP MediaSmart Server Updates

Install server updates if they are available

If there is an update, select it and complete the instructions on the screen to install it.

NOTE: Do not restart or turn off your home server during the update process.

Figure 9: HP MediaSmart Server Updates

HP MediaSmart Server Updates

The Windows Home Server Console opens

The Windows Home Server console opens. Use the console to set up user accounts and configure HP MediaSmart Server features. Click Help in the upper right corner of the Console to get additional assistance.

Related Windows Home Server Console Help Topics:

Update Your Firewall's Trusted Program List

The Software Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network. Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network.

In this article...

Set Your Firewall or Anti-Virus Programs to Automatically "Learn" New Programs

It is recommended that you set your firewall and anti-virus programs to "Learn" new programs before installing the HP MediaSmart Server software. After the HP MediaSmart Server software is installed, the firewall should prompt you to allow the installed programs to communicate with the server.

Allow the following HP MediaSmart Server programs to communicate through your firewall or anti-virus program:

C:\Program Files\Windows Home Server

This directory will hold the following programs that need to be added:

  • MountBackup.exe

  • RestoreOffProc.exe

  • WHSTrayApp.exe

  • WHSConsoleClient.exe

  • WHSConnector.exe

  • BackupEngine.exe

  • WHSOOBE.exe

c:\program files\Hewlett-Packard\HP MediaSmart Server

This directory will hold the following programs that need to be added:

  • MediaCollectorClient.exe

  • MSSConnectorService.exe

  • ControlCenter.exe

c:\program files\Hp\HP Software Update\

This directory will hold the following programs that need to be added:

  • HPWUCli.exe

Manually Add Programs to Your Firewall or Anti-Virus Program's Trusted List

Some firewall or anti-virus programs may not automatically update their trusted programs list. Instructions for manually updating several common firewall and anti-virus programs are listed below. If your firewall or anti-virus program is not listed, please contact the vendor to find out how to manually add programs to the trusted programs list. Additionally, see the documentation that came with your firewall or anti-virus program for the latest information.

Click the vendor to view the instructions on updating their trusted programs list.

AVG

Open the AVG Anti-Virus plus Firewall. Double-click the Firewall button to configure the Firewall. Add the programs listed at the top of this page.

Figure 10: AVG Anti-Virus plus Firewall

AVG Anti-Virus plus Firewall

McAfee

Open your McAfee Security Center, click Internet and Network, and then click the Advanced button in the firewall section. Click Program Permissions, then click Add Allowed Program. Add the programs listed at the top of this page.

NOTE: McAfee's firewall automatically disables Windows Firewall and sets itself as your default firewall.

Figure 11: McAfee Security Center,

McAfee Security Center,

Microsoft Windows Vista

To add exceptions to your firewall using Windows Vista, preform the following steps:

  1. Click Start, Control Panel, and then Security.

    Figure 12: Control Panel

    Control Panel
  2. Click Allow a program through Windows Firewall.

    Figure 13: Security Center

    Security Center
  3. Select the Exceptions tab and then click Add Program.

  4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of this page.

    Figure 14: Windows Firewall

    Windows Firewall
  5. Click OK.

Microsoft Windows XP

To add exceptions to your firewall using Windows XP, preform the following steps:

  1. Click Start, Control Panel, and then Security Center.

    Figure 15: Control Panel

    Control Panel
  2. Click Windows Firewall.

    Figure 16: Security Center

    Security Center
  3. Select the Exceptions tab and then click Add Program.

  4. In the Add a Program dialog box, click Browse. Add the programs listed at the top of this page.

    Figure 17: Windows Firewall

    Windows Firewall
  5. Click OK.

Norton

Click Options in Norton to change the firewall settings. Add the programs listed at the top of this page.

Figure 18: Norton AntiVirus

Norton AntiVirus

Symantec

Open Symantec Endpoint Protection, click Change Settings, and then click Configure Settings for Network Threat Protection. Add the programs listed at the top of this page.

Figure 19: Symantec Endpoint Protection

Symantec Endpoint Protection

Trend Micro

  1. Open the Trend Micro Main Console, select the Personal Network and Firewall Controls tab, and then click Settings.

    Figure 20: Trend Micro Main Console

    Trend Micro Main Console
  2. On the Personal Firewall page, click Add.

    Figure 21: Personal Firewall

    Personal Firewall
  3. Select the Program Control tab and then click Add.

    Figure 22: Personal Firewall

    Personal Firewall
  4. Click Browse and add the programs listed at the top of this page.

    Figure 23: Personal Firewall

    Personal Firewall
  5. Click OK.

ZoneAlarm

  1. Open ZoneAlarm Security.

  2. Click Program Control, Programs

    , and then Add.

    Figure 24: ZoneAlarm

    ZoneAlarm
  3. Add the programs listed at the top of this page.

Update and Roll Back the Server

Use HP Update to keep your server and networked computers current with the latest HP software, online help, and new features.

NOTE: The server must be updated before client PCs and Macs are updated. The server and the client computers must be running the same version of the HP MediaSmart Server software.

Update the Server

The method you use to update the server depends on how you configured HP Update.

To automatically check for updates

If you selected Automatically download and install updates when you configured HP Update, then you do not need to take further action. The server will install updates in the background as they are available.

To manually check for updates

NOTE: If you have never restarted your HP MediaSmart Server, you may need to turn it off and back on before you check for updates.
  1. At the computer, double-click the Windows Home Server icon in the system tray and log on.

  2. Click Settings in the upper right of the Console.

  3. Select HP MediaSmart Server in the left menu and click the HP Update tab.

  4. Click the Check for updates link.

  5. If an update is found it will be listed as below. Click Next to start the install process and follow default choices to complete the software install.

    Figure 25: Check for Updates Results

    Check for Updates Results

To manually install an update copied to the server

  1. If you downloaded a software update from the www.hp.com site, you can manually install it by copying the software update package to your server. Once the update is on the server, complete the following steps.

  2. At the computer, double-click the Windows Home Server icon in the system tray and log on.

  3. Click Settings in the upper right of the Console.

  4. Select HP MediaSmart Server in the left menu and click the HP Update tab.

  5. Click the Check for updates link. After the install wizard checks for pending updates on your server, you will see the select package page where you can select the Search button.

    Figure 26: Search for Updates

    Search for Updates
  6. Click Select file.

  7. Type the full path to the file that you copied to the server or select the Browse button navigate to the file and select OK.

    Figure 27: Select Updates

    Select Updates
  8. Click Finish to start the install process and follow the default choices to complete the server software install.

Roll Back the Server

  1. At the computer, double-click the Windows Home Server icon in the system tray and log on.

  2. Click Settings in the upper right of the Console.

  3. Select HP MediaSmart Server in the left menu and click the HP Update tab.

  4. Click Rollback and then click Yes in the confirmation screen.

NOTE: If you updated the client software, it must also be uninstalled so that the server and the client are running the same version of the HP MediaSmart Server software.

HP Update does not update the Microsoft Windows Home Server operating system. For information about updating Windows Home Server, see Configuring Windows Update in the Windows Home Server Console Help.

Install Software on Additional PCs

You can install the client software through a web browser or you can use the Software Installation Disc to install the HP MediaSmart Server client software and Windows Home Server Connector on the other computers on the network. Install the software on one computer at time.

NOTE: If you misplaced or damaged your Software Installation Disc, you can also install the client software directly from the server. For more information, see To install from the server using Windows XP or Windows Vista below.

In this article...

Install from the Software Installation Disc

  1. Insert the Software Installation Disc into a computer connected to the network.

    You must have administrative privileges to install. For additional information, see Installing the Software on the First Computer.

  2. Follow the instructions on the installation wizard.

    The installation process is identical to installing on the first computer except for the following:
    • The Windows Home Server Setup does not run.

    • Your server password is required to install, as shown in the following figure:

Install the from the Server using Windows XP or Windows Vista

  1. At the computer, click Start, and then Run.

  2. Type the following (UNC) network address:

    \\hpserverex\Software\Home Server Connector Software\setup.exe

    The network address will be different if you renamed your server. In this case type,

    \\<server name>\Software\Home Server Connector Software\setup.exe

  3. Click OK.

Install from the Server using a Browser

  1. Window Open a web browser and type the following address http://hpserverex:55000.

    The address will be different if you renamed your server. In this case, type http://<server name>:55000. The Windows Home Server Connector Setup window opens.

  2. Click Download Now.

    NOTE: You can come back later to get the toolkit or contact information. Type the address, http://<server name>:55000, in a browser window.
  3. A file download security warning and a Internet Explorer dialog box may pop up. Click Run.

  4. A dialog box opens stating that software is being downloaded from your server. Click Next, when the download is complete.

  5. The Install Wizard opens and gives you the rest of the installation instructions.

Set up Additional Computers

After installing the software on the Software Installation Disc, there are a few setup options for you to consider.
  • The computer is automatically set up to be backed up each night. If you want to customize back up settings for this computer, see Computer Backups .

  • If you created individual user accounts in Windows Home Server for one or more network members that use this computer, you also need to set up computer user accounts for them if you want them to be able to access features on the server without logging on. For additional information, see User Accounts in the Windows Home Server help.

  • If there are photos, music, or videos on this computer that you want collected on the server, set up media collection for this computer. For additional information, see Configuring Media Collector General Settings.

PC Backup and Restore

After running the Software Installation Disc on a computer it is automatically added to the list of computers that are backed up by the HP MediaSmart Server each night. The entire computer is backed up by default.

Complete the following steps to customize the hard drive volumes to back up, or to exclude folders from the backup.
  1. At the computer, double-click the Windows Home Server icon in the system tray.

  2. Log on to the Windows Home Server Console.

  3. Click the Computers & Backups tab.

  4. Select a computer and click Configure Backup.

    Follow the instructions in the Backup Configuration Wizard.

Related Topics in Windows Home Server Console Help

  • Computers & Backup

  • How does backup work?

  • Managing and Configuring Backups

  • Restoring Computer Backups

  • Removing a Computer

  • Troubleshooting Computers & Backup

Troubleshooting a Mac Connection to the Server

File sharing is a key advantage of having a server. The HP MediaSmart Server enables you to place documents, music, photos, or videos on the server and share them with all of the Macs and PCs on your network. This document explains how to connect your Mac to the server so you can access shared folder contents.

Before Connecting to the Server

Some set up and decisions are required before connecting your Mac computer to the server and accessing shared folders.

  • The client software is installed on one PC.

  • The client software is installed on the Mac you are trying to connect to the server.

  • Decide how you will connect the Mac to the server – administrator account, user account, or guest account.

Types of Accounts
Type of Account
Description
Server Account Creation
Guest Account
The guest account is useful when people are visiting your and need temporary access to your server. In these cases, it probably does not make sense to create a user account for each person. Instead, you can create a single guest account that all visitors use. The guest account may or may not have a password.
  1. Go to a PC and double-click the Windows Home Server icon in the system tray and log on.

  2. Select the User Accounts tab.

  3. Double-click the Guest account and click Enable Account… on the Properties dialog.

    You have the option to create a password for the guest account or leave it blank.

  4. Click the Shared Folder tab to define folder access.

User Account
The server pairs user accounts on the server with those on a computer to identify who is connecting to the server and to maintain security. Each server user account has a unique user name and password that should match their computer log on name and password. Each user account on the server can have their own shared folder access levels.
  1. Go to a PC and double-click the Windows Home Server icon in the system tray and log on.

  2. Select the User Accounts tab.

  3. Click Add from the Windows Home Server Console User Accounts tab. Complete the information in the Add User Account wizard.

Administrator Account
Connecting as the server administrator gives you access to all shared folders on the server. The administrator account's user name is always Administrator.
The server administrator account is created the first time you install the client software on a PC. You enter a password during the installation. See Installing Software on the First PC .
  • If you created a User Account on the server, create a matching User Account on the Mac (if it does not already exist). The Mac user account should have the same user name and password as the server user account.

    On the Mac computer, choose Apple menu, System Preferences, Accounts. On the Accounts dialog, verify the dialog features are unlocked and click + to add a user account. Complete the information on the Accounts dialog.

Connection Method A: Using the Finder

Connecting to the HP MediaSmart Server using the Finder is quick and easy. The Finder can also remember your server logon settings so subsequent connections are effortless.

  1. At the Mac computer, choose File, New Finder Window.

  2. Click hpserverex in the Shared category of the left Sidebar. If you renamed the HP MediaSmart Server during the first installation, select that name in the Shared category.

    Figure 28: Finder Window

    Finder Window
    NOTE: The same Sidebar shows up in Save and Open dialog boxes of your programs too, making your server available to you for opening and saving files.

    If you don’t see the server in the Finder window’s Shared category,

    • The server may not be connected to the network,

    • The Mac computer may not be connected to the network,

    • Or maybe the check box is turned off for Connected Servers and Bonjour Computers in Finder, Preferences..., Sidebar.

  3. If you are not automatically connected to the server, click Connect As....

    Precisely how you connect to the server depends on what kind of server account you are using: Guest, User Account, or Administrator.

    • Guest account with no password – You are automatically connected to the server when you click the server name in the Finder.

    • Guest account with a password – In the dialog that opens, select Registered User, type the server's Guest account Password, and click Connect. You do not need to change the Name. Check Remember this password in my keychain to remember your settings and automatically connect to the server in the future.

      Figure 29: Connect As...

      Connect As...
    • User account – If you have a User Account on the server, select Registered User, type the Name and Password that was created in the server's user account in the Windows Home Server Console, and click Connect. Check Remember this password in my keychain to remember your settings and automatically connect to the server in the future.

    • Administrator account – Alternately, you can connect to the server using the server's administrator account. Select Registered User, type Administrator for the Name, and type the server's Password. The server's password was created the first time you installed the server software on a PC.

  4. Navigate to the folder you want on the server.

    The folders that display depend on the Shared Folder Access settings for the guest account or user account that you used to connect to the server. To change Shared Folder Access settings, double-click the Windows Home Server icon in the system tray on a PC and log on to the Console. Click the User Accounts tab and double-click the guest account or user account. Select the Shared Folder Access tab to change settings. Click OK to accept the changes.

    If you connected to the server using the Administrator account, you will see all of the server's shared folders.

Connection Method B: Using Connect to Server and the Server Name

Follow these steps to connect to Windows File Sharing (SMB) from Mac OS X 10.5 or later. SMB is the native sharing protocol for Microsoft Windows operating systems.

  1. At the Mac computer, choose Go, Connect to Server… on the Apple menu bar.

  2. Type the following Server Address:

    smb://ServerName/ShareName

    For example, type the following server address to connect to the music shared folder:

    smb://hpserverex/music

    Figure 30: Connect to Server

    Connect to Server

    If you renamed your server during the first software installation, remember to use that server name instead of hpserverex. A shared folder name is required. The shared folder name cannot contain spaces; type %20 instead of spaces. Additionally, you cannot connect to a shared folder name that contains a hyphen.

Connection Method C: Using Connect to Server and the Server's IP Address

The Mac computer may not recognize the server's name in some cases. If that happens, connect to the server using its IP address instead of the server name. If you are unsure of your server's IP address, you can log on to your router to see a list of IP addresses for all network connected devices.

  1. To log on to your router, open an Internet browser window, type the router's IP address in the address bar and press Enter. The router's IP address will be one of the following,

    • 192.168.1.1,

      192.168.0.1, or

      Obtain your router's IP address from a Mac by selecting Apple menu , System Preferences, Network. Select Built-in Ethernet on the left menu. The router IP address is on the right side of the Network dialog.

      Figure 31: Network dialog

      Network dialog

      To obtain the router's IP address from a PC, select Start, Run. Type cmd and click OK. In the DOS window, type ipconfig and press Enter. Use the Default Gateway IP address to log on to your router.

  2. Once logged in to the router, look for a list of connected devices. Each router is different. See your router's documentation if you do not find the server's IP address right away.

  3. Once you find your server's IP address, choose Go, Connect to Server… on the Apple menu bar.

  4. Type the Server Address.

    Your address will be different but will look similar to the following, smb://192.168.0.180/music

    Figure 32: Connect to Server

    Connect to Server

    Note Click + to add the server address to your list of favorites.

  5. Click Connect.

  6. Log on to the server using either a guest account, user account, or administrator account.

Pinging the Server

To troubleshoot a connection failure, you can ping the server.
  1. Open a Finder window and choose Applications, Utilities, Network Utility.

  2. Select the Ping tab.

  3. Type the server's IP address.

  4. Click Ping.

    A successful ping verifies a connection between the Mac computer and the server.

Install the Software on a Mac

Install using the Software Installation Disc

The first client installation must be on a PC. Subsequent installations can be on a Mac or PC.

NOTE: You must have administrative privileges on your computer to install the software. Click System Preferences, Accounts, and check Allow user to administer this computer.
  1. Insert the Software Installation Disc.

  2. Double-click Install HP MediaSmart Server Software.pkg.

  3. Click Continue on the Welcome to the HP MediaSmart Server Software page.

  4. Click Continue and Agree on the End User License Agreement.

  5. Choose a location to install the client software or click Install to continue with the default location.

    You may be asked to type your Mac computer administrator password.

  6. The summary screen notifies you that the software installed successfully. Click Close.

    The Server Preferences dialog opens.

  7. Type your server name and password. Your server name will be hpserverex unless you changed it during the first PC client installation.

  8. Once your credentials have been authenticated, click Apply.

    Figure 33: Server Preferences

    Server Preferences
NOTE: Server Name and Password have to be authenticated prior to using the HP Home Page, or entering preferences for BackUp.

Install from the Server

  1. At the Mac computer, open a Finder window.

  2. Click hpserverex in the Shared category of the left Sidebar.

    If you renamed the HP MediaSmart Server during the first installation, select that name in the Shared category. You are connected to the server. If you experience problems connecting to the server see, Troubleshooting a Mac Connection to the Server .

  3. Open the Software folder.

  4. Open the Mac folder.

  5. Double-click HP MSS Client.dmg.

  6. Double-click Install HP MediaSmart Server Software.pkg and follow the instructions on the screen.

Configuring Media Collector for Photos

  1. At the PC, double-click the Windows Home Server icon in the system tray and log on.

    At the Mac, select Launch Home Server Console from the Server menu .

  2. Click Media and then HP Media Collector in the left menu.

  3. Click Configuration.

    The HP Media Collector General Settings panel opens.

  4. Click Photo Settings in the left menu.

    You can configure these settings in this tab:
    • Photo Collection Status – Enable or Disable photo collection

    • Photo Source – My Pictures folders or All Folders

      NOTE: If you select All folders, Media Collector may collect graphics and images from your computer that are not a part of your photo collection, such as graphics associated with software applications.
    • Photo Organization – Organize by date or by PC folder structure

    Figure 34: Media Collector Photos Settings

    Media Collector Photos Settings

Example of Photos Collected by Date and by PC Folder Structure

First of all, it’s helpful to understand the underlying data used to build the two examples below. In this case, the files that are being shown are based on two groups of photos. One group is located under user Susan’s home Pictures folder, with a number of uploaded photos and a single named photo (Beach_sunrise.jpg). This group of photos could be on any particular computer in the network (or even split across two computers). The second group of photos is on a particular computer (LaptopDad), but not under a user’s home Pictures folder. In this case, it’s under D:\Photo Collection\... Also, note that all of the photos on LaptopDad are organized and named with meaningful names, including a copy of the Beach_sunrise.jpg file that also exists on Susan's group of files.

The photo example shows two panes with different file/folder organizations for the same group of sample photos.

Figure 35: Photo Organization Example

Photo Organization Example
Things to Consider
Organize by Date
Organize by PC Folder Structure
Uses Date Picture Taken tag or Modified Date to organize files
Sorts files by user or source computer
Good for organizing large groups of unsorted image files
Good for maintaining original photo sorting
Reduces duplication of photos

On the left, the files are organized by date

There are two things of interest

  1. The photos from the two groups are now grouped together based on date, and

  2. The one photo that was duplicated between the two groups is only present once.

The single grouping is what the Organize by Date option accomplishes – it uses the Date Picture Taken tag within the file to place the photos by date. If this is not set, the system will use the file property Modified Date to place the photo. Be aware that this model ignores your folder structure, so it’s most useful in the case where you don’t have a meaningful folder structure (e.g. unsorted groups of folders or groups based on the camera software’s defaults). Regarding the duplicate file, only one copy is kept as shown in the example. If two duplicate files are different, the newest one is retained on the server.

In contrast, the right pane is organized by PC folder structure

If photos are found under a user’s home Pictures folder, then they will be grouped just under the user’s name with the underlying folder organization. This still may include some simplification in that photos for user Susan on computer1 and user Susan on computer2 will be coalesced into a single group. This may result in some duplicate photos being represented once.

On the other hand, if the photos were found on a computer in a folder other than a user’s home Pictures folder, they will be grouped under the computer name, with a path showing their placement on the computer. In general, the “by folder” organization is most helpful if you have already organized your photos and don't want to lose your folder structure.

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