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HP LaserJet P3010 Printer Series - Printing-system software

Operating-system support

Windows operating systems provide full-featured support for the product. Operating systems that are not described in this STR provide varying levels of functionality.

Throughout this document, Windows XP is used to denote Windows XP Home Edition and Windows XP Professional, unless noted otherwise.

Information relating to networking functions is specific to products that have network capabilities.

The printing-system software has not been tested with and is not supported in the following operating systems:

  • Windows 3.1x

  • Windows 95

  • Windows 98

  • Windows Millennium Edition (Me)

  • Windows NT® 4.0

  • IA-64-bit operating systems

Printer drivers for these operating systems are not included on the printing-system software CD and are not available on the Web. Other printer drivers might work with the product, but some print-driver features and functions might not be available.

For more information about the product, go to the following Web site:

www.hp.com/support/ljp3010

Supported operating systems for Windows

The product supports the following Windows operating systems:

  • Windows 2000 Service Pack 3 (32-bit)

  • Windows XP (32-bit and 64-bit)

  • Windows Server 2003 (32-bit and 64-bit)

  • Windows Vista (32-bit and 64-bit)

  • Windows Server 2008 (32-bit and 64-bit)

Supported printer drivers for Windows

  • HP PCL 6 Printer Driver

  • HP PCL 6 Universal Print Driver (HP PCL6 UPD)

  • HP PostScript Emulation Universal Print Driver (HP PS Emulation UPD)

  • HP PCL 5 Universal Print Driver (HP PCL 5 UPD)

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, check boxes, and drop-down lists that are in the printer driver.

The HP PCL 6 is the only printer driver that is included with this product; it is included in the box on the printing-system CD.
For more information about the UPD, see www.hp.com/go/upd .

HP Universal Print Driver (UPD)

Each HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to www.hp.com/go/upd .

When you download and install a UPD from the product support Web page ( www.hp.com/support/ljp3010 ), there will be some variations in the installation process and results depending on the driver that you select.

From the support page, click on the Download Drivers and Software link. After you select the printer model and operating system, there will be several selections on the download page. You can download drivers from the “Driver” section and from the “Driver - Universal Print Driver” section.

Drivers downloaded from the “Driver” section are wrapped with the HP DIU (Driver Installation Utility) and produce a “named” driver when installed. A named driver has the printer model number in the driver print queue name. These drivers always install in Traditional mode. The HP PCL 6 Print Driver is a product specific driver, and the PCL5 and postscript driver are UPDs but install as described.

Drivers downloaded from the “Driver-Universal Print Driver” section includes the UPD installer. For these drivers, the driver print queue shows a non-product-specific name. When installing these drivers, you have a choice between Traditional or Dynamic mode as described below.

UPD installation modes

UPD installation modes
Traditional mode
  • Use this mode if you are installing the driver from a CD for a single computer.

  • When installed with this mode, UPD operates like traditional printer drivers.

  • If you use this mode, you must install UPD separately for each printer.

Dynamic mode
  • Use this mode if you are installing the driver for a mobile computer, so you can discover and print to HP products in any location.

  • Use this mode if you are installing UPD for a workgroup.

  • To use this mode, download UPD from the Internet. See www.hp.com/go/upd .

Supported utilities for Windows

The following utilities for Windows are available for the HP LaserJet P3010 Series printer.

HP Web Jetadmin

HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin .

When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host.

For a complete explanation of the features and functionality of HP Web Jetadmin, see the HP Jetdirect Print Servers Administrator's Guide, which is available on the printing system software CD.

Embedded Web Server

The product is equipped with the HP Embedded Web Server (HP EWS), which provides access to information about product and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple® Safari, or Firefox.

The HP EWS resides on the product. It is not loaded on a network server.

The HP EWS provides an interface to the product that anyone who has a network-connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on the computer. To gain access to the HP EWS, type the IP address for the product in the address line of the browser.

For a complete explanation of the features and functionality of the HP EWS, see the HP LaserJet P3010 Series Printers Embedded Web Server User Guide, which is available on the printing system software CD.

HP Easy Printer Care

HP Easy Printer Care software is a program that you can use for the following tasks:

  • Check the product status.

  • Check the supplies status and use HP SureSupply to shop online for supplies.

  • Set up alerts.

  • View product usage reports.

  • View product documentation.

  • Gain access to troubleshooting and maintenance tools.

  • Use HP Proactive Support to routinely scan your printing system and to prevent potential problems. HP Proactive Support can update software, firmware, and HP printer drivers.

You can view HP Easy Printer Care software when the product is directly connected to your computer or when it is connected to a network.

HP Easy Printer Care support
Supported operating systems
  • Microsoft® Windows 2000 Service Pack 4

  • Microsoft Windows Server 2003

  • Microsoft Windows XP, Service Pack 2 Professional or Home

  • Microsoft Windows Vista™

Supported browsers
  • Microsoft Internet Explorer 6.0 or 7.0

To download HP Easy Printer Care software, use the HP Easy Printer Care link on the printing system software CD that appears at the end of the driver installation sequence. You can also use your Web browser to go directly to www.hp.com/go/easyprintercare . This Web site provides updated information about supported browsers, a list of HP products that support HP Easy Printer Care software, and the HP LaserJet P3010 Series User Guide, which provides more information about using the HP Easy Printer Care software.

Supported operating systems for Macintosh

The product supports the following Macintosh operating systems:

  • Mac OS X V10.3.9, V10.4, V10.5, and later

For Mac OS X V10.4 and later, PPC and Intel® Core Processor Macs are supported.

Supported printer drivers for Macintosh

The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac OS X and Macintosh computers.

The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer.

Supported utilities for Macintosh

The following additional software is available for Macintosh for use with the HP LaserJet P3010 Series printer.

HP Printer Utility

Use the HP Printer Utility to set up product features that are not available in the printer driver.

You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

Open the HP Printer Utility

Open the HP Printer Utility in Mac OS X V10.3 and V10.4

  1. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility.

  2. Select the product that you want to configure, and then click Utility.

Open the HP Printer Utility in Mac OS X V10.5

  • From the Printer menu, click Printer Utility, or

  • From the Print Queue, click the Utility icon.

HP Printer Utility features

The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages.

HP Printer Utility features
Item
Description
Device Information
Allows you to view and print a configuration page.
Supplies Status
Shows the device supplies status and provides links for online supplies ordering.
File Upload
Transfers files from the computer to the device.
Upload Fonts
Transfers font files from the computer to the device.
HP Support
Provides access to technical assistance, online supplies ordering, online registration, and recycling and return information.
Duplex Mode
Turns on the automatic two-sided printing mode.
Economode & Toner Density
Turns on the Economode setting to conserve toner, or adjusts toner density.
Resolution
Changes the resolution settings, including the REt setting.
Trays Configuration
Changes the default tray settings.
Stored Jobs
Manages print jobs that are stored on the device hard disk.
E-mail Alerts
Configures the device to send e-mail notices for certain events.
Network Settings
Changes the device network settings and provides access to the embedded Web server.
Provides the ability to turn on or off Bonjour support or change the device service name that is listed on a network.
Protect Direct Ports
Use this setting to disable printing over USB or parallel ports.
Additional Settings
Provides access to the embedded Web server.
Supplies Management
Allows you to select how the printer responds to low or depleted supplies.

Embedded Web Server

The product is equipped with the HP EWS, which provides access to information about product and network activities. For a complete explanation of the features and functionality of the HP EWS, see the HP LaserJet P3010 Series Printers Embedded Web Server User Guide, which is available on the printing system software CD.

Software for other operating systems

Software for other operating systems
Operating System
Software
UNIX®
For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software to install model scripts by using the HP Jetdirect printer installer (HPPI) for UNIX.
For the latest model scripts, go to www.hp.com/go/unixmodelscripts .
Linux
For information, go to www.hp.com/go/linuxprinting .

Printer driver support in other operating systems

The product is also supported in the following operating systems:

Availability

Download the printing-system software from the Web, or order it on a CD from HP fulfillment centers.

This STR describes drivers that are shipped with the printing-system software CD. This document does not describe any drivers that might be released by support personnel.

Software component availability for Windows and Macintosh

The following table lists the availability of printing-system software components for Windows and Macintosh computers.

Software component availability
Component
Windows
Macintosh
HP DIU (SW installer)
x
Mac Installer
x
TCP Port Monitor
x
32–bit PCL6 EVO Discrete
x
64–bit PCL6 EVO Discrete
x
32–bit PCL5 UPD (link)
x
64–bit PCL5 UPD (link)
x
32 bit PS UPD (link)
x
64–bit PS UPD (link)
x
Mac OS 10.3 (or greater) Print Driver
x
Print Dialog Extensions
x
User Guide (CHM)
x
User Guide (PDF)
x
SW Install Notes
x
EWS Guide
x
Jetdirect Guide
x
Driver Preconfiguration Support Guide
x
Fonts
x
Driver Deployment Utility (DDU)
x
PDF Wrapper Document Viewing (Adobe Reader)
x
Web Registration (link)
x
Supplies (link)
x
Product Information (link)
x
HP.com (link)
x
UPD (link)
x
HP WJA Install (link)
x
HP Easy Printer Care Install (link)
x
CD Browser
x
DMC config files
x
User Guide (CHM)
x
User Guide (PDF)
x
Job Aids (PDFs: Print, Jams) (link)
x
Fonts are installed on the Mac by using the HP Printer Utility.

Printing-system software on the Web

All software that is contained on the installation CD is also available on the Web.

Web deployment is the preferred method for obtaining the latest software. The HP Web site offers an option for automatic e‑mail notification about new software releases. See the HP Proactive support link on the Download Drivers and Software page.

The printing-system software is available for download at the following Web site:

www.hp.com/support/ljp3010

The PCL 5, PCL 6, and PS Universal Print Drivers are available for download at the following Web site: hp.com/go/upd

In-box printing-system software CD

One CD is included in-box with the product. The printing-system software CD contains the following components:

  • Software installer

  • Administrator software and documentation

  • Installer Customization Wizard

  • Links to the HP Universal Print Drivers on the Web

  • User guides

  • Show Me How content

  • Product demonstrations and simulations

  • Support information

Each CD has two partitions, one each for Windows and Macintosh computers.

The files in each partition of the printing-system software CD include documentation files and files that are required to install and uninstall the printing-system software components.

Printing-system software CD

The root directory in the Windows partition of the printing-system software CD contains the AUTORUN.EXE file, the SETUP.EXE file, support files, and the following directories:

  • Autorun

  • Driver Deployment Utility

  • Drivers

  • Fonts

  • HPSU

  • Manuals

  • Port Monitor

  • Shop for HP Supplies

  • Temp

To view the files, insert the printing-system software CD into the CD-ROM drive, right-click Start, click Explore, and then select the CD-ROM drive.

CD Versions

The printing-system software CD is available in three regional versions and contains the printing-system software in all supported languages as follows:

CD 1 – Americas & Western Europe

  • CA = Catalan (Català)

  • DA = Danish (Dansk)

  • DE = German (Deutsch)

  • EN = English

  • ES = Spanish (Español)

  • ET = Estonian (Eesti)

  • FI = Finnish (Suomi)

  • FR = French (Français)

  • HE = Hebrew

  • IT = Italian (Italiano)

  • LT = Lithuanian

  • LV = Latvian

  • NL = Dutch (Nederland)

  • NO = Norwegian (Norsk)

  • PT = Brazilian Portuguese (Português)

  • SV = Swedish (Svenska)

CD 2 – Asia Pacific

  • EN = English

  • ID = Indonesia (Bahasa)

  • JA = Japanese

  • KO = Korean

  • TH = Thai

  • VI = Vietnamese

  • ZHCN = Simplified Chinese

  • ZHTW = Traditional Chinese

CD 3 – Eastern Europe

  • AR = Arabic

  • BG = Bulgarian

  • CS = Czech (Cesky)

  • EL = Greek

  • EN = English

  • FR = French

  • HR = Croatian (Hrvatski)

  • HU = Hungarian (Magyar)

  • KK = Kazakh

  • PL = Polish (Polski)

  • RO = Romanian

  • RU = Russian (Russ)

  • SK = Slovak

  • SL = Slovenian

  • SR = Serbian

  • TR = Turkish (Turkçe)

  • UK = Ukranian

Supported printing-system components (AR-ET)
Component
AR
BG
CA
CS
DA
DE
EL
EN
ES
ET
Admin CD
CD Browser
x
x
x
x
x
x
x
x
x
x
Driver Installation Utility (HP DIU)
x
x
x
x
x
x
x
x
x
x
PCL6 Driver
x
x
x
x
x
x
x
x
x
x
Screen Fonts
x
Driver Deployment Utility (HP DDU)
x
x
x
x
x
x
x
x
x
x
Driver Configuration Editor (DMC)
x
x
x
x
x
x
x
x
x
x
Install Notes (HTML)
x
x
x
x
x
x
x
x
HP Driver Preconfiguration Guide (PDF)
x
x
x
x
x
x
x
Embedded Web Server Guide (PDF)
x
x
x
x
x
Jetdirect Admin Guide (CHM, PDF)
x
x
x
x
x
Printer Driver (Mac)
x
x
x
x
HP Printer Utility (Mac)
x
x
x
x
User CD
Quick Reference Guide
x
x
x
x
x
User Guide (CHM, PDF)
x
x
x
x
x
x
x
x
Job Aids
x
x
Product Demos and Simulations
x
x
x
Control Panel Wall Poster
x
x
x
x
x
x
x
Supported printing-system components (FI-KO)
Component
FI
FR
HE
HR
HU
ID
IT
JA
KK
KO
Admin CD
CD Browser
x
x
x
x
x
x
x
x
x
x
Driver Installation Utility (HP DIU)
x
x
x
x
x
x
x
x
x
x
PCL6 Driver
x
x
x
x
x
x
x
x
x
x
Screen Fonts
Driver Deployment Utility (HP DDU)
x
x
x
x
x
x
x
x
x
x
Driver Configuration Editor (DMC)
x
x
x
x
x
x
x
x
x
x
Install Notes (HTML)
x
x
x
x
x
x
x
x
x
HP Driver Preconfiguration Guide (PDF)
x
x
x
x
x
x
x
Embedded Web Server Guide (PDF)
x
x
x
x
x
x
Jetdirect Admin Guide (CHM, PDF)
x
x
x
x
x
x
Printer Driver (Mac)
x
x
x
x
x
HP Printer Utility (Mac)
x
x
x
x
x
User CD
Quick Reference Guide
x
x
x
x
x
x
User Guide (CHM, PDF)
x
x
x
x
x
x
x
x
x
Job Aids
x
x
Product Demos and Simulations
x
x
Control Panel Wall Poster
x
x
x
x
x
x
x
x
x
Supported printing-system components (LT-SL)
Component
LT
LV
NL
NO
PL
PT
RO
RU
SK
SL
Admin CD
CD Browser
x
x
x
x
x
x
x
x
x
x
Driver Installation Utility (HP DIU)
x
x
x
x
x
x
x
x
x
x
PCL6 Driver
x
x
x
x
x
x
x
x
x
x
Screen Fonts
Driver Deployment Utility (HP DDU)
x
x
x
x
x
x
x
x
x
x
Driver Configuration Editor (DMC)
x
x
x
x
x
x
x
x
x
x
Install Notes (HTML)
x
x
x
x
x
x
x
x
HP Driver Preconfiguration Guide (PDF)
x
x
x
x
x
Embedded Web Server Guide (PDF)
x
x
x
x
x
Jetdirect Admin Guide (CHM, PDF)
x
x
x
x
x
Printer Driver (Mac)
x
x
x
x
HP Printer Utility (Mac)
x
x
x
x
User CD
Quick Reference Guide
x
x
x
x
x
User Guide (CHM, PDF)
x
x
x
x
x
x
x
x
Job Aids
Product Demos and Simulations
Control Panel Wall Poster
x
x
x
x
x
x
x
x
Supported printing-system components (SR-ZHT)
Component
SR
SV
TH
TR
UK
VI
ZHC
ZHT
Admin CD
CD Browser
x
x
x
x
x
x
x
x
Driver Installation Utility (HP DIU)
x
x
x
x
x
x
x
x
PCL6 Driver
x
x
x
x
x
x
x
x
Screen Fonts
Driver Deployment Utility (HP DDU)
x
x
x
x
x
x
x
x
Driver Configuration Editor (DMC)
x
x
x
x
x
x
x
x
Install Notes (HTML)
x
x
x
x
x
HP Driver Preconfiguration Guide (PDF)
x
x
x
x
x
Embedded Web Server Guide (PDF)
x
x
x
x
Jetdirect Admin Guide (CHM, PDF)
x
x
x
x
Printer Driver (Mac)
x
x
x
HP Printer Utility (Mac)
x
x
x
User CD
Quick Reference Guide
x
x
x
x
User Guide (CHM, PDF)
x
x
x
x
x
Job Aids
Product Demos and Simulations
Control Panel Wall Poster
x
x
x
x
x

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