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HP Scanjet - Scanners supported in Windows 7

Introduction

This document provides details on the scanner products that have driver and/or software support for the Microsoft Windows 7 operating system. Some older Scanjet products have limited, basic feature software support only based on customer demand and the continued evolution of technology standards. Use the following information to find out the level of support offered for your product and where to obtain it.

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Driver and software types

For some products there are multiple driver types you can select depending on the environment:

  • Full feature software and driver - Recommended where available, the full feature software is either included on HP Win 7 CD/DVD that came with a new product or is available for download from www.hp.com. It provides HP Solution Center or HP Scanning software applications.

  • Basic feature driver (Basic driver) - This download can be used when no other solution is available to provide basic Windows Imaging Application (WIA) features.

  • Smart Document Scan software (TWAIN) - For use by customers that do not have imaging applications and need TWAIN-compatible software. SDSS 2.x requires downloading and installing the ISIS driver and the SDSS software. SDSS 3.x requires downloading and installing the TWAIN only and SDSS software.

  • Kofax Virtual ReScan (VRS) software (ISIS) - Download for use by customers that require the document-processing features of Kofax VRS. Requires downloading and installing both the ISIS driver and the Kofax VRS.

  • ISIS/TWAIN - Download including driver and utilities only (no scan application) for both ISIS and TWAIN for use by customers with both ISIS-compatible AND TWAIN-compatible imaging applications.

  • ISIS - Download including driver and utilities only (no scan application) for use by customers with ISIS-compatible imaging applications.

  • TWAIN - Download including driver and utilities only (no scan application) for use by customers with TWAIN-compatible imaging applications.

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Supported Products

The following list of scanners are supported in Windows 7 with either the full feature CD that came with the product, or full feature software or basic drivers available for download from www.hp.com/go/support . Available drivers are indicated with a green check mark ( ).

NOTE: Some products may have a full feature CD that shipped with the scanner included in the box. HP software CDs for Windows Vista and Windows XP will not install in Windows 7. Go to www.hp.com/go/support to download Windows 7 scanner software.
Legend
= Not available
= Available
= Available with limitations
= USB connection
= Network connection (wired only)
NA = Does not apply
Product
Windows 7 solutions for PC & Laptop
Compatibility requirements
System admins
Scanjet Model
PC/Laptop support
Recommended solution(s) 4
CD/DVD available
Install connection **
Scan connection
Other Solutions available for download +
1000 mobile
Note: The 1000 Photo Scanner is not supported.
2400
3000
3670
Workaround (c03129972)
3690
Workaround (c03129972)
3770
3800
4370
Workaround (c02941353)
4850
Workaround (c03129972)
4890
Workaround (c03129972)
5000
5530
Workaround (c03129972)
5590/5590p
7000
Enterprise 7000 s2
Enterprise 7000n
N/A
N/A
N/A
N/A
7450c
Enterprise 7500
7650
7650n
7800
8200c/8200gp
Workaround (c03129972)
8250
Workaround (c03129972)
8270
8290
Workaround (c03129972)
8300 Digital Flatbed
8300 Professional Image
8350
8390
Enterprise 8500 fn1
N/A
N/A
N/A
N/A
Enterprise 9000
G2410
G2710
G3010
G3110
G4010
G4050
N6010
N6310
N6350
N7710
N8420
N8460
N9120

If your product is not listed here, then the scanner is not officially supported by HP. For more information, go to Products Not Supported in Windows 7 (c03403550) (in English). HP drivers and software created for the Microsoft Windows Vista operating system might provide a workaround in Microsoft Windows 7 but are not guaranteed.

Some products listed above and products that do not have scan software available from HP are compatible with select third-party software. For more information about scan software alternatives for Windows 7, go to Third-party scan software solutions (c03479564) (in English).

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Footnotes

Footnotes
**
To install the driver, you must connect the product to the computer using a supported connection type. Some products do not support network. Scanjet products do not support wireless installs. Use a USB cable connection.
+
Internet connection required.
4
Full feature drivers or Full solutions are larger file downloads. If you are using a dial up connection, consider ordering the solution on CD if available. To check, click the link in the Recommended solution column for your product.

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