Print | Rate this content

HP Color LaserJet CP5220 Series Printer - HP ToolboxFX

This section provides information about the following topics:

HP ToolboxFX overview

HP ToolboxFX is available for Microsoft Windows XP and Windows Vista operating systems only. HP ToolboxFX is only available with a full installation. It is not installed during an minimal Installation.

HP ToolboxFX allows end users to easily communicate with and manage the HP Color LaserJet CP5220 Series printer. HP ToolboxFX provides the following capabilities:

  • A view of the current status of the product

  • A view of the current status of the product consumables

  • Alert functionality, notifying the end user when particular events or conditions occur at the product

  • Access to troubleshooting information

  • Access to some of the product settings, as an alternative to gaining access through the product control panel

The HP Embedded Web Server (HP EWS) and HP ToolboxFX

The HP Color LaserJet CP5220 Series printer supports the HP Embedded Web Server (HP EWS). The HP EWS handles HP ToolboxFX requests and HTTP requests from a Web browser. Use the HP EWS to set objects in the product, such as default configuration settings, and to simulate button presses.

The HP EWS provides the following functionality:

  • The HP EWS is can be opened by typing the printer IP address into the address bar of a browser when the printer is connected to the network.

  • HP ToolboxFX performs functions that are similar to the HP EWS . HP EWS is only available for printers with a network connection. HP TooolboxFX is available for all HP Color LaserJet CP5220 Series printers that have had a full installation regardless of whether the installation was performed with a network or USB connection.

For more information about the HP EWS, see HP Embedded Web Server.

Start HP ToolboxFX

Start the HP ToolboxFX by using any of the following methods:

  • Double-click the HP ToolboxFX icon in the Microsoft Windows system tray.

  • Click Start, click All Programs, click HP, click HP Color LaserJet CP5220 Series, and then click HP ToolboxFX.

  • Right-click the HP ToolboxFX icon in the Microsoft Windows system tray. Then click Open HP ToolboxFX.

Structure

HP ToolboxFX consists of a single framework divided into several sections.

  • Heading banner. Each screen that is displayed in HP ToolboxFX has a heading banner at the top that includes the HP logo.

  • Devices pane. The Devices pane is always visible on the left-hand side of the HP ToolboxFX window. The Devices pane shows the HP products that are available to the host computer system and folders for the types of information available about each product.

  • Main content area. Click any of the products or folders listed in the Devices pane to see information about that product in the main content area of the HP ToolboxFX window.

  • Toolbar. A toolbar appears at the top of the main content area. The toolbar contains buttons for printing, refreshing the screen, ordering supplies, and getting help.

  • Other Links pane. The Other Links pane is always visible in the lower-left corner of the HP ToolboxFX window. The Other Links pane contains links to the HP Instant Support, Product Support, and Product Registration pages on the HP Web site.

Opening screen

The opening screen that appears in the HP ToolboxFX section depends on the installed configuration of HP ToolboxFX. If HP ToolboxFX is installed for a single HP LaserJet product, the Device Status screen for that HP LaserJet product appears when the toolbox is opened. Double-click any of the products listed to go to the Device Status screen for that product. If multiple products supported by HP ToolboxFX are installed, they will appear in the Devices pane.

System requirements

HP ToolboxFX is currently supported on the following operating systems:

  • Microsoft Windows Vista

  • Microsoft Windows XP

HP ToolboxFX also requires the installation of Microsoft .NET Framework 2.0 on the client machine, which happens automatically during installation of the HP Color LaserJet CP5220 Series printing-system software (if necessary).

Key features

The following alert messages are available:

Through HP ToolboxFX, the appropriate person can be alerted when the HP Color LaserJet CP5220 Series printer needs attention.

For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder in HP ToolboxFX.

HP product pop-up alert messages

Pop-up alert messages give instant notification when an error or print-cartridge warning occurs in the product. An error, such as a “jam,” halts product operation and requires correction before the product continues operation. The alert condition can be corrected at any time. Alerts are sent only to the specific computer that prints to the product. This feature is provided through HP ToolboxFX and is turned on by default.

1:

E-mail alert

E-mail alert messages notify up to two users when a specific alert condition occurs in the product. The alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert administrators or service providers that the product requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail.

This feature is turned off by default. To activate this feature, type the appropriate e-mail address, select the notification events, configure the SMTP e-mail server, and enable the feature in HP ToolboxFX.

HP ToolboxFX folders

The HP ToolboxFX folders section describes the following:

Status folder

The Status folder contains the following screens:

Device Status

The Device Status screen shows product status messages from the product. The Device Status screen also contains some pertinent printer information and product settings.

2: Device Status

The HP Color LaserJet CP5220 Series printers include a Supplies Status section and a Supplies Information section on the Device Status screen. These sections provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.

Supplies Status

The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.

3: Supplies Status

Device Configuration

The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates.

4: Device Configuration

Network Summary

The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates.

5: Network SummaryStatus

Reports

Use the Reports screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Click Print next to the name of the page to be printed.

6: Reports

Color Usage Job Log

Use the Color Usage Job Log screen to complete the following tasks:

  • Find the printer serial number under the Product Information subheading.

  • Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the printer has used.

  • Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.

7: Color Usage Job Log

Event Log

Use the Event Log screen to monitor events for the HP Color LaserJet CP5220 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.

8:

Alerts folder

The Alerts folder contains the following screens:

9:

Set up Status Alerts

Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet CP5220 Series printer. Select the Turn on alerts option and then click Apply to turn on alerts.

10:

Select options under Show an alert to receive alerts like those in the following table.

Supported pop-up alerts for HP ToolboxFX
Pop-up alerts
Event
Printer Alerts
  • Load Paper Tray 1 [TRAY] [SIZE]

  • Load Paper Tray 2 [TRAY] [SIZE]

  • Tray 1 Paper Out

  • Tray 2 Paper Out

  • Tray 3 Paper Out

  • Paper Mispick

  • Insufficient Memory

  • Door Cover Open

  • Manual Feed

  • Tray 1 Jam

  • Tray 2 Jam

  • Tray 3 Jam

  • Jam In Paper Path

  • Jam In Cartridge Area

  • Jam In Output Bin

  • Invalid Driver

  • Output Bin Full

  • Tray 1 Unexpected Size [SIZE]

  • Tray 2 Unexpected Size [SIZE]

  • Tray 3 Unexpected Size [SIZE]

  • Misprint

  • Top Detect Error

  • 507Error

  • 508Error

  • 509Error

  • 5120Error

  • 5121Error

  • 5122Error

  • 5123Error

  • Yellow Toner Level Sensor Error

  • Magenta Toner Level Sensor Error

  • Cyan Toner Level Sensor Error

  • Black Toner Level Sensor Error

  • Top Sensor Error

  • 541 Error

  • 550 Error

  • DCC NVRAM Data Error

  • DCC NVRAM Access Error

  • DCC Error

  • 5601Error

  • 5701Error

  • 5706Error

  • 593Error

  • 594Error

  • 5950Error

  • 5953Error

  • 5960Error

  • 5963Error

  • 5973Error

  • 5983Error

  • 599Error

  • T2ClutchError

  • 59A0Error

  • 59C0Error

  • 59F0Error

Supplies Warning Alerts
  • Order Black Cartridge

  • Order Yellow Cartridge

  • Order Magenta Cartridge

  • Order Cyan Cartridge

  • Order Supplies

  • Replace Cyan Printing In Black

  • Replace Magenta Printing In Black

  • Replace Yellow Printing In Black

  • Printing In Black Replace Supply

  • Replace Supplies Override In Use

  • Replace Black Override In Use

  • Replace Cyan Override In Use

  • Replace Magenta Override In Use

  • Replace Yellow Override In Use

Supplies Error Alerts
  • BlackElabelError

  • BlackElabelMissing

  • BlackIncorrect

  • NonHPBlackCartridge

  • ReplaceBlack

  • UnsupportedBlackCartridge

  • UsedBlackCartridge

  • UsedBlackInstalled

  • UnsupportedInstalledBlackCartridge

  • RemoveBlackLock

  • IncompatibleBlackCartridgeError

  • CyanElabelError

  • CyanElabelMissing

  • CyanIncorrect

  • ReplaceCyan

  • UnsupportedCyanCartridge

  • UsedCyanCartridge

  • UsedCyanInstalled

  • UnsupportedInstalledCyanCartridge

  • RemoveCyanLock

  • IncompatibleCyanCartridgeErrror

  • MagentaElabelError

  • MagentaElabelMissing

  • MagentaIncorrect

  • NonHPMagentaCartridge

  • ReplaceMagenta

  • UnsupportedMagentaCartridge

  • UsedMagentaCartridge

  • UsedMagentaInstalled

  • UnsupportedInstalledMagentaCartridge

  • RemoveMagentaLock

  • IncompatibleMagentaCartridgeError

  • YellowElabelError

  • YellowElabelMissing

  • YellowIncorrect

  • NonHPYellowCartridge

  • ReplaceYellow

  • UnsupportedYellowCartridge

  • UsedYellowCartridge

  • UsedYellowInstalled

  • UnsupportedInstalledYellowCartridge

  • RemoveYellowLock

  • IncompatibleYellowCartridgeError

Select one or more formats for the alert under Show the alert:

  • A pop-up message

  • A system tray icon

Click Apply to make the changes take effect.

Set up E-mail Alerts

Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP Color LaserJet CP5220 Series printer.

The default settings for the Set up E-mail Alerts screen are as follows:

  • E-mail alerts are turned off by default.

  • The SMTP server box and the address boxes are disabled.

  • Supplies alert events are selected for both e-mail addresses.

11:

E-mail messages can be sent about the supplies status or events (such as a jam) related to the HP Color LaserJet CP5220 Series printer. Select the specific events about which you want notification.

The following E-mail Alerts are available:

  • Cartridge Low

  • Replace Cartridge

  • Close doors/covers

  • Insufficient memory

  • Manual feed

  • Non-HP print cartridge installed

  • Unauthorized supply installed

  • Paper out

  • Printer mispick

  • Remove paper jam

  • Unexpected paper size

Use the following procedure to activate this feature:

  1. Click to select the Turn on e-mail alerts option.

  2. Configure the SMTP e-mail server that will be used to send the e-mail message.

  3. Type in a valid e-mail address. Up to two e-mail addresses can be configured to receive messages for each event.

  4. Select the events for which you want notification.

  5. Click Apply to make the changes take effect.

To ensure that the correct e-mail addresses have been used and that the SMTP server information is valid, click the Test E-mail Settings button.

Help folder

The Help folder contains the following screens:

Troubleshooting

The following sections appear on the Troubleshooting screen:

  • Troubleshoot a problem. Click Troubleshooting to open the Troubleshooting chapter of the HP Color LaserJet CP5220 Series Printer User Guide.

  • Print Quality Troubleshooting. The following options are available:

    • Print. Click this button to print the Print Quality Troubleshooting pages. Use these pages to troubleshoot page defects.

    • Print Basic Colors. Click this button to print a single page of basic color palette options. Use this option to match a specific color.

    • View Custom Colors. Click this button to explore the basic and custom printer color palette options. The color samples .PDF file opens in Adobe Acrobat Reader.

      You must have Adobe Acrobat Reader installed on the computer to read documents in .PDF format. Adobe Acrobat Reader is available as a free download at the following Web site:

      www.adobe.com Non-HP site

  • Cleaning Page. Follow the onscreen directions to clean the printer paper path.

  • Calibration. Click Calibrate Now to calibrate the printer.

12:

Color Printing Tools

Use the Color Printing Tools to solve certain color printing problems.

The following options are available on the Color Printing Tools screen:

  • Print Basic Colors

  • View Custom Colors

  • Basic Color Match

    Clicking Basic Color Match opens the HP Color Match Software if the software is installed. If the software is not installed, the HP Color Match Software Web site opens where you can download the software.

13:

Animated Demonstrations

The following demonstrations are available on the Animated Demonstrations screen:

  • Paper jam removal

  • Replacing a print cartridge

14:

User Guide

The following options are available on the User Guide screen:

  • Interactive User Guide. Click this to open the user guide in a .CHM version. This view is similar to a Web-page format.

  • Printer-Friendly User Guide. Click this button to open a .PDF version of the user guide. Opening the document in this view might require downloading the Adobe Acrobat reader. For more information, see the following Web site: www.adobe.com Non-HP site

15:

System Settings folder

The System Settings folder contains the following screens:

Device Information

The Device Information screen contains identifying information about the printer:

  • Device Description. This field shows the version of the HP Color LaserJet CP5220 Series printer that is installed.

  • Asset Number. Use this field to assign an identifying asset control number to the printer.

  • Company Name.

  • Contact Person.

16:

Click Apply to make any changes take effect.

Paper Setup

Use this screen to configure the paper-handling defaults for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Click Apply to save the new settings.

17:

The following options are available.

  • Default paper size. This drop-down menu lists all of the supported paper sizes.

    Because paper-size settings in most software programs override driver settings, use the driver to set paper size only when printing from software programs that do not include a paper-size setting, such as Notepad, or when producing a book or a booklet that does not require different paper sizes.

    Certain software programs can override the size command and specify different paper sizes within a single document.

    When you change the print-driver setting to a paper size that is not currently loaded in the printer, a control-panel message prompts you to load the paper size or select another tray.

  • Default paper type. This drop-down menu shows a selection of the paper types that the HP Color LaserJet CP5220 Series printer supports. When you use the default setting, Unspecified, the product uses the default paper type, which is usually Plain. For more information about paper types, see Paper type:.

  • Manual feed. This drop-down menu allows you to set the product to pull paper from Tray 1 only.

  • Print on both sides (duplex). The duplexing unit in the duplex models prints on two sides of a sheet of paper when the Print on Both Sides option is specified in the print job.

    The duplex models support smart duplexing. The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of a duplexed print job from going through the duplexing unit even when the duplexing feature has been selected in the driver.

    All paper types support the smart duplexing feature, except for paper types that cannot be printed on both sides (such as labels, transparencies, and envelopes) and the following paper types:

    • Prepunched

    • Preprinted

    • Letterhead

    When the paper type is set to Unspecified, the smart duplexing feature is disabled.

    To achieve the best print quality when printing on the second side of the page, the product needs to make adjustments to its print modes. When you select a paper type, you are, in effect, instructing the product to use a group of settings (such as fuser temperature and print speed) to print the paper with the best possible quality. This group of settings is known as print mode. A different print mode is used with each paper type. Print-mode adjustments for the second side of a duplexed page are automatic.

    For more information about the duplex feature, see Finishing tab features.

  • Bind. Binding occurs along either the left edge or the top edge of the page. Short-side binding is for print jobs with pages that read by flipping over like the pages of a calendar. Long-side binding is for print jobs with pages that read by turning like the pages of a book.

    For more information about binding, see Finishing tab features.

  • Tray size and type. Network administrators can use this feature to specify, in the driver, the paper size that is loaded into each available input tray. The use of forms constrains the choices that are available in the paper-size list on the Paper/Quality tab in the Printing Preferences driver tab set. This constraint prevents (or reduces the likelihood of) tying up the printer with paper-mount messages that occur when users request sizes or types that are not available.

    The trays listed on this screen include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting.

    The input trays listed here are also listed as paper sources on the Paper/Quality tab.

The page also includes two options for when the product is out of paper.

  • Wait for paper to be loaded.

  • Specify time and action.

Print Quality

Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate.

18:

Click Apply to make the changes take effect.

Print Density

Use the settings on the Print Density screen to adjust the amount of toner the printer uses for images, pages, and documents.

19:

The Print Density screen contains the following settings:

  • Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors. To increase the difference between light and dark colors (equivalent to a negative highlight adjustment and a positive shadow adjustment), use a positive contrast setting. To decrease the difference between light and dark colors (equivalent to a positive highlight adjustment and a negative shadow adjustment), use a negative contrast setting.

  • Highlights. Highlight colors are colors near white. To make highlight colors darker, use a positive highlight setting. To make highlight colors lighter, use a negative highlight setting. This adjustment does not affect midtone or shadow colors.

  • Midtones. Midtone colors are about halfway between white and solid density. To make midtone colors darker, use a positive midtone setting, and to make midtone colors lighter, use a negative highlight setting. This adjustment does not affect highlight or shadow colors.

  • Shadows. Shadow colors are colors near solid density. To make shadow colors darker, use a positive shadow setting. To make shadow colors lighter, use a negative shadow setting. This adjustment does not affect highlight or midtone colors.

  • Restore defaults. Resets factory defaults for the Print Density settings on the printer.

Click Apply to make the changes take effect.

Paper Types

Use the Paper Types screen to map the print modes that the printer will use for each paper type.

20:

The purpose of this menu is to specify the engine print mode for paper types that are non-specific. Also, the Plain paper type can be remapped for workflow reasons. A print mode is a special setting that controls the print speed and the fuser temperature of the printer. The product speed and fuser temperature are adjusted to match the print mode selected, which can result in better print quality when printing on certain paper types.

Printing on heavier paper, such as glossy or photo paper, without setting the correct print mode can cause damage to the printer.
Not all of the paper types listed in the driver can be adjusted on the Paper Types screen.
Standard print modes
Standard print modes
Target media/weight
Print speed
Color tables
Normal Mode
75-90 g/m2
Full speed
Plain
Heavy Mode
90-130 g/m2
3/4 speed
Plain
Cardstock Mode
131-175 g/m2
3/4 speed
Plain
Light Mode
60-74 g/m2
Full speed
Plain
Light Glossy Mode
105-130 g/m2
3/4 speed
Glossy
Glossy Mode
131-175 g/m2
3/4 speed
Glossy
Heavy Glossy Mode
176-220 g/m2
3/4 speed
Glossy
Tough Paper Mode
Tough Paper
3/4 speed
Glossy
Transparency Mode
Transparencies
3/4 speed
Overhead Transparency (OHT)
Label Mode
Labels
3/4 speed
Plain

Extended Print Modes screen

Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes.

21:

Print Modes — Fusing
Fusing adjustments
Range (*default)
Description
Paper curl-up
Off*/On
This setting is used for dry climates or light paper. This setting optimizes fuser temperature for paper with the ends curled up in the output tray.
Paper curl-down
Off*/On
This setting optimizes fuser temperature for paper with the ends curled down in the output tray.
Flap sealing
Off*/On
This setting reduces fuser temperature for envelope print modes to reduce flap sealing.
Less/More fusing
Off*/–2 to +2
These settings give four levels of direct control of fuser temperature.
Print Modes — Transfer
Transfer adjustments (only first side)
Range (*default)
Description
Dry paper
Off*/On
Humid paper
Off*/On
Rough paper
Off*/On
Less/More transfer
Off*/–5 to +5
Print Modes — Duplex Transfer
Duplex transfer adjustments (only second side)
Range (*default)
Description
Dry paper
Off*/On
This setting optimizes the transfer voltage (between the transfer belt and paper) for dry conditions or high resistivity paper.
Humid paper
Off*/On
This setting optimizes the transfer voltage for humid conditions.
Rough paper
Off*/On
This setting optimizes the transfer voltage for rough, textured papers.
Less/More transfer
Off*/–5 to +5
These settings give ten levels of direct control of transfer voltage.
Print Modes — Toner
Less toner adjustments
Range (*default)
Description
Less toner
Off*/–1 to –3
These settings give ten levels of direct control of transfer voltage.

The Extended Print Modes screen also contains an Optimize section.

Optimize modes
Adjustment
Range (*default)
Description
Background Toner
Off*/On
Optimize printer settings to reduce background toner. (Glossy paper picks up background toner more readily than plain paper.)
Background Toner 2
This is designated when a background of small vertical lines appears on the image.
Extra Drum Cleaning
Off*/On
Talc from paper with high talc content gets coated on the imaging drums and degrades the image quality. The printer will use extra cleaning rotations when stopping to eliminate this coating on the drums.
Drum Banding
Off*/On
This mode reduces the occurrence of sharp lines at the OPC drum pitch (75 mm) by extra prerotations and by jogging the drums slightly after each job. The jogging motion is slightly audible.
Registration
Extends the pre-rotation and post-rotation sequences.
Tray 1
When this option is turned on and a print job is printing from Tray 1 using the universal size command, which is the default, the printer will clean the belt every time the printer spins down.
Re-Transfer
This setting reduces or eliminates re-transfer.
Jam Reduction
When this setting is turned on, the interpage gap is increased. Printing performance is reduced slightly.
Heavy Media Optimization
Transfer Belt Cleaning
Off*/+1 to +2
This mode increases transfer belt (ITB) cleaning effectiveness by increasing the ICL (ITB Cleaning) roller/brush voltage for the +1 setting, and by increasing cleaning frequency for the +2 setting. This should be used when the ghost of previous heavy coverage pages appears on following pages.
Transfer Belt Cleaning Voltage
Off*/–5 to +5
This adjustment allows fine control of the ICL roller/brush voltage. Decreasing the voltage is better for OPC drum ghosting. Increasing the voltage is better for heavy coverage cleaning.
Transfer Belt Voltage – Y
Off*/–5 to +5
This adjustment allows fine control of the Yellow station OPC-to-ITB transfer voltage. (There is currently no known defect associated with this adjustment.)
Transfer Belt Voltage – M
Off*/–5 to +5
This adjustment allows fine control of the Magenta station OPC-to-ITB transfer voltage. (There is currently no known defect associated with this adjustment.)
Transfer Belt Voltage – C
Off*/–5 to +5
This adjustment allows fine control of the Cyan station OPC-to-ITB transfer voltage. (There is currently no known defect associated with this adjustment.)
Transfer Belt Voltage – K
Off*/–5 to +5
This adjustment allows fine control of the Cyan station OPC-to-ITB transfer voltage. (There is currently no known defect associated with this adjustment.)

System Setup

Use the System Setup screen to change settings on the printer such as Jam Recover and Auto Continue.

22:

The following Jam recovery settings are available:

  • Auto (default)

  • On

  • Off

The following Auto continue settings are available:

  • On

  • Off (default)

Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds (default is 120).

Set the Cartridge low threshold setting to any value from 1 to 20% (default is 6%). The Cartridge low threshold option sets the percentage threshold that triggers a toner low alert in HP ToolboxFX.

Click Apply to make the changes take effect.

Save/Restore Settings

Use the Save/Restore Settings screen to save all of the product settings to a file on the computer. The settings that have been saved into the printer can also be loaded from this screen.

23:

When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar.

Settings that were saved from a previous HP product cannot be restored. Only settings that were saved from an HP Color LaserJet CP5220 Series printer can be restored.

HP ToolboxFX will not function until settings have been fully loaded and the HP Color LaserJet CP5220 Series printer control panel returns to the Ready state.

Product Security

Use this screen to set or change the administrator password.

24:

Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain screens within HP ToolboxFX. If a password has been set, users are prompted to type the password. If the typed-in password matches the password stored in the printer, users can navigate through the password protected screens and make changes to the settings.

If the password is lost or forgotten, the factory settings for the HP Color LaserJet CP5220 Series printer must be restored and a new password assigned.

Click Apply to make the changes take effect.

The following HP ToolboxFX features become locked when a password is set:

  • Shop for Supplies button

  • HP Instant Support link

  • System Setup screens

  • Print settings screens

  • Network Settings screens

  • Event Log screen

Setting a password on this screen also sets the password for the HP EWS.

Print Settings folder

The Product Information folder contains the following screen:

Printing

Use the Printing screen to change the printing defaults for the printer.

25: Printing

The following options are available.

  • Copies. This setting specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.

    The requested number of copies appears in the Copies option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box. For the HP Color LaserJet CP5220 Series printer, valid entries are numbers from 1 to 9999. The copies value will not advance from the maximum number (9999) to 1 when the up arrow is used, or change from 1 to the maximum number (9999) when the down arrow is used.

    Invalid entries into the edit box (such as non-numerical input, numbers less than 1, or numbers greater than 9999) change to the last valid value that appeared in the box. The default number of copies is 1.

    Problems can develop when a software program and the driver it is running on both allow the user to set the number of copies to print. In most cases, the software program and the driver communicate, so that the number of copies set in one location (such as the program) appears in the other (such as the driver). For some software programs, this communication does not take place, and the copies values are treated independently. For example, setting 10 copies in the program and then setting 10 copies in the driver might result in the printer making 100 copies (10 x 10). Set the number of copies in the software program, whenever possible.

  • Orientation. Use this feature to choose the direction of the print job.

    • Portrait. The top edge of the document is the shorter edge of the paper. This is the default setting.

    • Landscape. The top edge of the document is the longer edge of the paper.

PCL5

Use the PCL5 screen to change font information and form length.

26: PCL5

Click Apply to make any changes take effect.

PostScript

Use the PostScript screen to turn postscript error printing on or off.

27: PostScript

Click Apply to make the changes take effect.

The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On.

Network Settings folder

The Network Settings folder is only available with a network installation.

The HP Color LaserJet CP5220 Series printers contain onboard networking support. This printer model does not require the use of an external Jetdirect box for network connectivity. Use Network Settings options to configure the network settings for the HP Color LaserJet CP5220 Series printer.

For network installations, HP ToolboxFX communicates with the HP Color LaserJet CP5220 Series printer by using the network settings that appear on the following Network Settings screens:

Changing network settings can cause communication problems between HP ToolboxFX and the HP Color LaserJet CP5220 Series printer.

28: Network Settings

Network Summary

The Network Summary screen provides an overview of the network settings that are enabled for the HP Color LaserJet CP5220 Series printer.

29: Network SummaryNetwork Settings

The settings appear under the following headings:

  • TCP/IP(v4)

  • TCP/IP(v6)

  • Network Identification

  • Network Hardware Configuration

  • SNMP

  • Network Statistics

  • Enabled Features

IPv4 Configuration

Use the IPv4 Configuration screen to modify settings for basic TCP/IPv4 Network configuration.

If Automatic IP is configured, the Manual IP Address configuration settings are disabled, but the values for these settings are still displayed if they have been set.

If the configuration is switched from Automatic IP to Manual IP, the IP Address fields are cleared, and you must enter the IP address before continuing.

Click Apply to keep changes. When Apply is clicked, a confirmation dialog box appears for confirmation. Click Yes to continue.

30: IPv4 Configuration

IPv6 Configuration

The IPv6 Configuration screen shows the status of the IPv6 Network configuration settings. This screen is read-only and no settings can be modified here.

Up to seven IPv6 addresses can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown.

31: IPv6 Configuration

Network Identification

Use the Network Identification screen to configure the host name and domain name(s) used to identify the product on the network.

The values for host name and domain names are retrieved from the firmware and displayed on this screen. The networking firmware determines the host name and domain name(s) to use. This information cannot be modified.

The text entries are disabled under certain circumstances. The following table defines when the entities are disabled:

Network Identification screen – Text entries
Text entry
Disabled status
Host name
Disabled if configured by BOOTP
Domain name (IPv4/IPv6)
Disabled if configured by BOOTP, DHCPv4, or DHCPv6
Domain name (IPv6)
Disabled if configured by DHCPv6
Bonjour Service name
Disabled if Bonjour is disabled

32: Network Identification

Advanced

Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer.

33: Advanced

The following table shows the options and settings that are available for the Advanced screen.

Advanced Network Settings options and settings
Option
Settings
Enabled Features
  • SLP (enabled by default)

  • LPD Printing (enabled by default)

  • Show IPv4 address on control panel

  • IPv4

  • IPv6

  • Bonjour

  • WS-Discovery

  • DHCPv6

All of these features are enabled by default except for Show IPv4 address on control panel.
Other Settings
Restore all network settings to the factory default values.
Click Apply to make the changes take effect.

SNMP

Use this screen to configure the SNMP networking settings for the printer.

34: SNMP

The following options are available on the SNMP screen.

SNMP options and settings
Options
Description
Enable SNMP v1 read-write access
Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP5220 Series printer. These community name settings appear on the lower half of the screen.
Set Community name:
Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
Confirm Set Community name:
Retype the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
Get Community name:
Type the SNMP Get Community Name (password) to allow SNMP information to be read from the printer.
Confirm Get Community name:
Retype the SNMP Get Community Name (password) to allow SNMP information to be read from the printer.
Disable SNMP v1 default Get Community name of “public”
Select this option to disable the default Get community name "public". After selecting this option, type the values in the Get Community name and Confirm Get Community name fields.
Enable SNMP v1 read-only access (uses “public” for the Get Community value)
Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP5220 Series printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled.
Set Community name:
Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
Configure Get Community name:
Disable SNMP v1 default Get Community name of “public”:
Select this option to disable the default Get community name "public". After selecting this option, type the values in the Get Community name and Confirm Get Community name fields.
Disable SNMP v1
Select this option to disable the SNMP v1 agents on the HP Color LaserJet CP5220 Series printer, which is recommended for secure environments. If SNMP v1 is disabled, some port monitors or discovery utilities might not operate properly.
Apply
Click Apply to make the changes take effect.

Other screens

The following table lists screens that are also available through HP ToolboxFX.

HP ToolboxFX – Other screens
Screen
Access
About HP ToolboxFX screen
Click the HP logo that appears in the upper-left corner of the HP ToolboxFX screens.
Support and Troubleshooting screen
Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens.
Online HP Offers screen
Click the Online HP Offers link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens.
Product Registration screen
Click the Product Registration link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens.
Shop for Supplies screen
Click the Shop for Supplies link in the upper-right corner of the HP ToolboxFX screens.

About HP ToolboxFX

Click the HP logo in the HP ToolboxFX heading banner on any HP ToolboxFX screen to gain access to the About HP ToolboxFX dialog box. This dialog box shows the software version number and a copyright notice. This dialog box also shows the version number for each HP ToolboxFX product that is installed.

35:

Support and Troubleshooting

Select Support and Troubleshooting to get to a Web page with links to online support for the HP Color LaserJet CP5220 Series printer.

Online HP Offers

Click HP Instant Support to gain access to self-help based on information sent from the product to the HP Web site. The help includes recommendations for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the most recent events that have occurred on the HP Color LaserJet CP5220 Series printer.

Product Registration

The Product Registration link connects to a Web page to register the printer.

Shop for Supplies

The Shop for Supplies link connects to a Web page that can be used to order supplies online. The supplies do not come from HP, but from a choice of resellers. The HP Color LaserJet CP5220 Series printer supplies are preselected. Use the options on this screen to change quantities or order additional items. The selected items are dropped into the shopping cart, ready for checkout. This process ensures that the correct supplies are ordered through the selected reseller.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!