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HP LaserJet 9040 and 9050 Printer Series - Firmware Readme

Enhancements and Fixes provided with Firmware revision 08.190.1

Enhancements and Fixes provided with Firmware revision 08.180.1

Enhancements and Fixes provided with Firmware revision 08.160.3

Enhancements and Fixes provided with Firmware revision 08.150.6

Enhancements and Fixes provided with Firmware revision 08.140.5

Enhancements and Fixes provided with Firmware revision 08.130.4

Enhancements and Fixes provided with Firmware revision 08.112.0

Enhancements and Fixes provided with Firmware revision 08.111.1

Enhancements and Fixes provided with Firmware revision 08.110.0

Enhancements and Fixes provided with Firmware revision 08.109.0

Enhancements and Fixes provided with Firmware revision 20061121 08.108.0

Enhancements and Fixes provided with Firmware revision 20061121 08.107.1

Enhancements and Fixes provided with Firmware revision 20060123 08.104.0

Enhancements and Fixes provided with HP Multifunction finisher (C8088B) Firmware Revision: 041022

Enhancements and Fixes provided with Stapler/Stacker (C8085A) Firmware Revision: 050317

Enhancements and Fixes provided with Stacker (C8084A) Firmware Revision: 050315

Enhancements and Fixes provided with 8-Bin Mailbox (Q5693A) Firmware Revision: 050316

Enhancements and Fixes provided with Jetdirect Inside: V.28.59

Enhancements and Fixes provided with Firmware revision 20041116 08.101.1

Enhancements and Fixes provided with 2000 sheet input tray (C8531A) Firmware Revision: 03.42

Enhancements and Fixes provided with Stacker (C8084A) Firmware Revision: 040820

Enhancements and Fixes provided with Stacker/Stapler (C8085A) Firmware Revision: 040819

Enhancements and Fixes provided with HP Multifunction finisher (C8088B) Firmware Revision: 040827

Enhancements and Fixes provided with HP Multi-bin Mailbox (Q5693A) Firmware Revision: 040804

Enhancements and Fixes provided with Embedded Jetdirect Firmware Revision: V.28.46

This document contains information for the firmware revision number 20110204 08.190.1, HP Fleet Release Designation CPE 11.1.

Product Name(s):

  • HP LaserJet 9040

  • HP LaserJet 9050

Model Number(s):

  • Q7697A

  • Q7698A

  • Q7699A

  • Q3721A

  • Q3721AR

  • Q3722A

  • Q3722AR

  • Q3723A

  • Q3723AR

  • Q3723V

Enhancements and Fixes provided with Firmware revision 08.190.1

Enhancements

No new functionality or features are provided by this firmware release: (20110204 08.190.1).

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (20110204 08.190.1).

  • You may see a PCL-XL error when changing print resolution from 600 to 1200.

  • Possible 49 errors with direct printing of postscript files (no HP driver involved).

  • The Secure Erase Mode may be reported incorrectly if no disk is installed.

Current firmware revisions included in the firmware bundle (Version 08.190.1)

COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.190.1
(Datecode: 20110204 08.190.1)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
100608
Stacker/Stapler (C8085A):
080306
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.21.FF
Boot Loader
01.03
HP Fleet Release Designation
CPE 11.1

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Improvements provided with previous firmware revisions

Enhancements and Fixes provided with Firmware revision 08.180.1

Enhancements

No new functionality or features are provided by this firmware release: (Datecode: 20101112 08.180.1).

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20101112 08.180.1).

  • Not able to print the correct quantity of copies when using the Private Pin with certain Microsoft Word documents.

  • A 49.5F11 error may be seen on the control panel when using the Alternative Letterhead feature.

  • Some pages will not be included with the print job when using the Alternative Letterhead feature.

  • You may see a 49.4C02 error when using ALM (Alternate Letterhead Mode).

  • On rare occasions the toner level may not report correctly.

Current firmware revisions included in the firmware bundle (Version 08.180.1)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.180.1
(Datecode: 20101112 08.180.1)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
100608
Stacker/Stapler (C8085A):
080306
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.21.FF
Boot Loader
01.03
HP Fleet Release Designation
CPE 10.4

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Enhancements and Fixes provided with Firmware revision 08.160.3

Enhancements

The following new functionality or features are provided by this firmware release: (Datecode: 20100719 08.160.3).

  • Blank Page Suppression is enhanced to include PCL6 (was only PCL5), and also work with duplex printing if both sides a page are blank.

  • A feature has been added to the EWS to allow custom settings for tray mapping.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100719 08.160.3).

  • Boot-up hangs may be seen in the 6/C and 6/E process on machines more heavily used. The Event Log may also show a 49.1D34 error.

  • ALM (Alternate Letterhead Mode) was not treating user-defined media types as asymmetrical.

  • Classic tray mode not working correctly.

  • Media type settings do not hold over a power cycle for non-Letter paper sizes.

  • After performing restore factory settings the Device Name is not changed to Factory Default.

Current firmware revisions included in the firmware bundle (Version 08.160.3)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.160.3
(Datecode: 20100719 08.160.3)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
061214
Stacker/Stapler (C8085A):
080306
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.21.FF
Boot Loader
01.03
HP Fleet Release Designation
CPE 10.3

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Enhancements and Fixes provided with Firmware revision 08.150.6

NOTE: Starting with this release, an HP Fleet Release Designation is added to the revision table. This is not printed on the configuration page, and is only included for reference.
Enhancements

The following new functionality or features are provided by this firmware release: (Datecode: 20100516 08.150.6).

Base Printer

  • The EWS Security tab now has a checkbox to require the EWS password to see the EWS Information page.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100516 08.150.6).

Base Printer

  • If an Attention message (Paper Out, Door Open, etc.) appears while in a control panel screen from a third-party application the message cannot be recalled.

Embedded Jetdirect

  • Will not interoperate with Win2008 Release 2, receives Failure 823 error response.

  • Printer slows and eventually hangs due to HTTPS/EWS usage.

  • Print job delays under HP UX RLP/LPD printing.

  • User is not prevented from installing identity certificate where a CA certificate is required.

Paper Handling

Stapler/Stacker (C8085A):

  • Second page may not staple with low-quality media. Timing changes implemented to improve performance.

  • A problem with the stack holder mechanism may display as Corrupt Firmware in External Device . Message is changed in this release.

Stacker (C8084A):

  • An erroneous 13.12.13 jam may occur.

Current firmware revisions included in the firmware bundle (Version 08.150.6)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.150.6
(Datecode: 20100516 08.150.6)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
061214
Stacker/Stapler (C8085A):
080306
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.21.FF
Boot Loader
01.03
HP Fleet Release Designation
CPE 10.2

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Enhancements and Fixes provided with Firmware revision 08.140.5

Enhancements

The following new functionality or features are provided by this firmware release: (Datecode: 20100213 08.140.5).

HP has implemented a new method of page counting (known as Print Usage Tracker), which can be enabled if desired. The administrator or owner of the product has the option either to enable the new counting method or to do nothing. If the new counting method is enabled the device cannot return to the previous counting method . It is important to understand this. If the feature is not enabled, nothing will change on the device and it will continue to count pages the same as it originally did from the factory.

Background:

Current page counting methods were designed to enable efficient service and support. The Print Usage Tracker feature implements new page counting methods which are more aligned with today’s job accounting needs.

Additional information:

For more information about the Print Usage Tracker feature, visit, www.hp.com/go/support . Navigate to the SUPPORT AND DRIVERS page web page for your product, or search by name or model of your device (for example, HP Color LaserJet CM3530 MFP or model number CC520A). Once you have located your support page search for “Print Usage Tracker”. Additional information may also be obtained by contacting your regions HP Customer Support Center. This information can be located in the “User” manual that came with your product documentation or on the CD-ROM.

How to enable the feature

If desired, use the following steps to enable the new page counting method (known as Print Usage Tracker) via the product’s Embedded Web Server.

  1. Update your device firmware to this release or greater.

  2. Once this is done the Print Usage Tracker acceptance and activation screen will be available from the product’s Embedded Web Server (EWS) at the following location: EWS , Settings , Security , Device Security Settings , Print Usage Tracker .

  3. Review the acceptance screen so that the changes are understood and you are comfortable with how the changes may or may not affect your HP device or product use model.

  4. If you are comfortable with the acceptance statements and the new counting functionality, choose to enable the feature. As stated previously it is very important to understand that once enabled the device cannot return to the previous counting method.

    1. Select I Accept .

    2. Select Enable the Print Usage Tracker feature on this device .

    3. Press Apply .

NOTE: Currently this functionality can only be enabled through the product’s Embedded Web Server (EWS). In the future, HP will provide the ability to enable this functionality through HP’s Device management software called HP Web Jetadmin. The Web Jetadmin support pages can be accessed using the following URL: www.hp.com/go/webjetadmin .
Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100213 08.140.5).

  • A 49.4c06 may be displayed on the control panel when printing certain files from Excel that contain non-printable characters.

  • Very slow printing or printer hang would occur when a very complex Postscript file with large amounts of lineto commands present.

  • Possible 49 error when using PCL5 macros (more likely with USB mass storage device connected).

  • You may see a 49.4C02 or 49.4C06 error when printing with the PCL5 driver due to font management issue.

Current firmware revisions included in the firmware bundle (Version 08.140.5)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.140.5
(Datecode: 20100213 08.140.5)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
060602
Stacker/Stapler (C8085A):
050317
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.20.FF
Boot Loader
01.03

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Enhancements and Fixes provided with Firmware revision 08.130.4

Enhancements

The following new functionality or features are provided by this firmware release: (Datecode: 20091124 08.130.4).

Base

  • When selecting to print all stored jobs from the front control panel you may see a longer than expected delay between stored jobs. With this new behavior you will no longer see a delay between files as long as the job attributes are the same.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20091124 08.130.4).

Base

  • You may see a 49.4C02 when printing and using the Papyrus font from the Macintosh.

  • You may see a postscript Insufficient Memory error when using added 2-byte fonts.

Embedded Jetdirect
  • HTTPS is now forced on Printer/MFP tabs when required.

  • When DNS responses are returned as a stream (TCP) rather than a datagram (UDP), JDI would wait forever for more data.

  • When Web Jetadmin is on a different subnet than the printer and establishes an HTTPS connection to query status, the JDI would mishandle the connection and hang.

  • IPP operation is now allowed when the EWS is disabled.

Current firmware revisions included in the firmware bundle (Version 08.130.4)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.130.4
(Datecode: 20091124 08.130.4)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
060602
Stacker/Stapler (C8085A):
050317
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.20.FF
Boot Loader
01.03

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Enhancements and Fixes provided with Firmware revision 08.112.0

Enhancements

The following new functionality or features are provided by this firmware release: (Datecode: 20090716 08.112.0).

Base

  • The Asset Field found in the product’s EWS (Embedded Web Server) which is used for assigning Asset numbers to a device has been changed to allow support for more characters.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20090716 08.112.0).

Base

  • A 49.4C02 may be seen on the control panel when printing large postscript files.

  • Some postscript files generated from SAP applications may print barcodes incorrectly.

Current firmware revisions included in the firmware bundle (Version 08.112.0)
COMPONENT
FIRMWARE REVISION
LaserJet 9040/9050 Series Printers:
08.112.0
(Datecode: 20090716 08.112.0)
2000 sheet input tray (C8531A):
03.42
Stacker (C8084A):
060602
Stacker/Stapler (C8085A):
050317
Multifunction finisher (C8088B):
041022
Multi-bin Mailbox (Q5693A):
050316
Embedded Jetdirect:
V.33.19.FF
Boot Loader
01.03

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Enhancements and Fixes provided with Firmware revision 08.111.1

Enhancements

None provided in this release.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20090507 08.111.1)

Base Product

  • Possible missing pages with direct PDF printing

  • Possible image clipping when printing from Office 2007 with PCL6

  • Possible issues with private and stored jobs

  • Incorrect printing with Alternate Letterhead Mode

  • A security vulnerability, described in HP Security Bulletin HPSBPI02398 SSRT080166, is fixed in this release.

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Enhancements and Fixes provided with Firmware revision 08.110.0

Enhancements

There are no new functionality or features provided by this firmware release.

Fixes

The following fixes or improvements are provided by this firmware release (08.110.0).

  • Supply Status Page showing low cartridge yield (23K).

  • Monroney font will not print and posts 49.4c06 error.

  • Localization defect in Russian Language - Overheated where Warming up expected.

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Enhancements and Fixes provided with Firmware revision 08.109.0

  • 49.4C04 error occurs while printing PDF file. This error is NOT limited to just one file.

  • PDF fails to print directly - OK with driver.

  • 49.4C02 on power cycle w/ custom media type assigned to 500 sheet feeder.

  • WideA4 setting does not retain extended area after power cycle.

  • Feature enhancement request for ORDER CARTRIDGE message example customer can set trigger.

  • LJ9050 slower than 9000 with same jobs.

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Enhancements and Fixes provided with Firmware revision 20061121 08.108.0

  • Printer boots to 49.2169 after aborted RFU.

  • Alternative Letterhead Mode in firmware for hosted jobs.

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Enhancements and Fixes provided with Firmware revision 20061121 08.107.1

  • Fixed slower printing of some .pdf files.

  • Resolved false Resend Upgrade error messaging.

  • Fixed 49 errors that occurred when printing select .pdf documents.

  • Asian font backwards compatibility fixed.

  • Various fixes involving 49 error messaging.

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Enhancements and Fixes provided with Firmware revision 20060123 08.104.0

Fixes
  • The spacing for Asian fonts was doubled in some cases.

  • Direct PDF printing problem when printing an odd number of pages in duplex mode.

  • Incorrect help message for tray exclusive mode.

  • Missing first configuration page when language set to Czech.

  • EWS menus from third-party solutions may load slowly.

  • Internal clock drifts

  • Jetdirect page does not print when a third party menu page is present.

  • When the front control panel is locked the printer will not reboot automatically after a firmware upgrade has occurred.

  • Isolated cases of postscript errors.

  • Paper jams cause the printer to hang with non-HP high-capacity.

  • Input device

  • Printer will not collate (MOPY) without a hard disk installed.

  • Incorrect PML reporting of font information from compact flash.

  • 12” X 18” paper goes to upper bin on Stacker and Stacker/Stapler regardless of selected bin.

  • 49.4C02 error when using user-defined media types.

Enhancements
  • A time stamp is added to the event log.

  • Standby Fuser Mode is added to the Fuser Modes menu. This allows users to modify the standby fuser behavior. Turning Off Standby Fuser Mode may help with fuser flat spots when the printer sits idle for long periods of time.

  • The job storage limit is increased from 100 to 500.

  • A menu item has been added to allow users to disable the SIZE/TYPE prompt each time a tray is opened. When the prompt is disabled, all SIZE/TYPE prompts are disabled, including when a tray is switched from STANDARD to CUSTOM .

  • An additional level of control panel lock has been added.

  • Setting the level to INTERMEDIATE locks out the Paper handling menu in addition to the items locked out in the MODERATE setting.

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Enhancements and Fixes provided with HP Multifunction finisher (C8088B) Firmware Revision: 041022

  • The first job after recovering from a jam may fail.

  • Motor may continue to run if a door is opened while pages are in the alignment bin.

  • Minor problems with job offset.

  • Printing on A5 paper immediately after a jam may result in poor stacking.

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Enhancements and Fixes provided with Stapler/Stacker (C8085A) Firmware Revision: 050317

  • A menu item was added to allow subsequent pages after detection of a paper miss-size error to go to the originally-selected bin. Default behavior is to send these pages to the face-up bin to avoid potential jams. The new option should only be selected if the user would prefer a jam to having the balance of the job go to the face-up bin. Settings are AUTO-SENSE MODE (default setting), and NORMAL (pages go to original bin, but jams are more likely).

  • Staples show as OUT when the device is detached, then re-attached while in a STAPLES LOW condition.

  • A 65.12.99 error occurs when the unit comes out of powersave mode.

  • Improvements were made to angled stapling.

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Enhancements and Fixes provided with Stacker (C8084A) Firmware Revision: 050315

  • A menu item was added to allow subsequent pages after detection of a paper miss-size error to go to the originally-selected bin. Default behavior is to send these pages to the face-up bin to avoid potential jams. The new option should only be selected if the user would prefer a jam to having the balance of the job go to the face-up bin. Settings are AUTO-SENSE MODE (default setting), and NORMAL (pages go to original bin, but jams are more likely).

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Enhancements and Fixes provided with 8-Bin Mailbox (Q5693A) Firmware Revision: 050316

  • Possible reduced print speed

  • A menu item was added to allow subsequent pages after detection of a paper miss-size error to go to the originally-selected bin. Default behavior is to send these pages to the face-up bin to avoid potential jams. The new option should only be selected if the user would prefer a jam to having the balance of the job go to the face-up bin. Settings are AUTO-SENSE MODE (default setting), and NORMAL (pages go to original bin, but jams are more likely).

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Enhancements and Fixes provided with Jetdirect Inside: V.28.59

  • Added SSL Proxy Functionality

  • Fixed an intermittent TCP/IP 49.FF04 error

  • Increased datagram endpoints

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Enhancements and Fixes provided with Firmware revision 20041116 08.101.1

  • Incorrect email alerts via the EWS (Embedded Web Server).

  • Incorrect localized control panel messages.

  • Enhancement: POP3 server name field in EWS is increased from 16 characters to 255 characters.

  • Installing an un-initialized compact flash device makes the printer non-functional.

  • Incorrect reporting of Tray 4 status following Sleep mode.

  • EWS configuration page reports incorrect status of compact flash card.

  • Cleaning Page menu item not available.

  • Paper jam message indicates incorrect tray.

  • Selecting media by type does not work from Pagemaker.

  • Enhancement: Added ability to enable/disable Use Another Tray prompt in Tray Behavior menu.

  • Typographical errors on postscript font list page.

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Enhancements and Fixes provided with 2000 sheet input tray (C8531A) Firmware Revision: 03.42

  • 66.11.00 lift error when printing large jobs.

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Enhancements and Fixes provided with Stacker (C8084A) Firmware Revision: 040820

  • Some undetectable standard paper sizes, particularly 8.5” X 13”, are supported by the stacker hardware, but do not work with the printer.

  • Printer locks up after 13.12.05 jam.

  • Improvements were implemented to decrease 13.12.04 jams.

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Enhancements and Fixes provided with Stacker/Stapler (C8085A) Firmware Revision: 040819

  • Some undetectable standard paper sizes, particularly 8.5” X 13”, are supported by the stacker/stapler hardware, but do not work with the printer.

  • Printer locks up after 13.12.05 jam.

  • Improvements were implemented to decrease 13.12.04 jams.

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Enhancements and Fixes provided with HP Multifunction finisher (C8088B) Firmware Revision: 040827

  • Improvements were implemented to reduce 66.12.XX errors.

  • Improvements were implemented to decrease 13.12.34 jams.

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Enhancements and Fixes provided with HP Multi-bin Mailbox (Q5693A) Firmware Revision: 040804

  • When in job separator mode, a bin full condition for bin 8 will cause all output to go the default printer bin.

  • Event log not present in printer's configuration page.

  • Improvements were implemented to decrease 13.02.12 jams.

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Enhancements and Fixes provided with Embedded Jetdirect Firmware Revision: V.28.46

  • Auto-negotiation occurs when not enabled in Link Settings.

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