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HP LaserJet CP4025, P4014, P4015, and P4510/P4515 Printer Series - Firmware Readme

This document contains information for the firmware revision number 20110120 04.120.1, HP Fleet Release Designation CPE 11.1

Product Name(s):

  • HP LaserJet CP4025

  • HP LaserJet P4014

  • HP LaserJet P4015

  • HP LaserJet P4510/P4515

Model Number(s):

  • CB509A

  • CB510A

  • CB511A

  • CB514A

  • CB515A

  • CB516A

  • CB517A

Enhancements and Fixes provided with Firmware revision 04.120.1

Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20110120 04.120.1)

  • The number of user-defined media types has been increased from 5 to 10 or more (varies by product).

  • Provides the ability to send an alert e-mail from the device when the Auto Recovery feature has turned the device off and back on.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20110120 04.120.1)

Base:

  • Possible 49 errors with direct printing of postscript files (no HP driver involved).

  • The Secure Erase Mode may be reported incorrectly if no disk is installed.

Embedded Jetdirect:

  • 802.1x implementation is incompatible with FreeRadius.

  • The checkbox for Use Stateless DHCPv4 when Manually Configured would always be checked after reboot.

  • 802.1x improperly negotiates to MD5 Authentication.

  • FTP server welcome message terminates lines with linefeeds instead of carriage-return and line feed.

  • Support for the Trace method is removed from the JDI EWS HTTP server in this and future releases.

  • DNS resolves hostnames to IPv6 addresses even when IPv6 is disabled.

Current firmware revisions included in the firmware bundle (Version 04.120.1)

COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.120.1
(Datecode: 20110120 04.120.1)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.47.FF
HP Fleet Release Designation
CPE 11.1

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Improvements provided with previous firmware revisions

Enhancements and Fixes provided with Firmware revision 04.110.1

Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20101129 04.110.1)

  • When synchronizing with a network time server, the printer clock now copies the actual time from the server. Previously it only corrected for drift within a small time range.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20101129 04.110.1)

Base Product

  • Not able to print the correct quantity of copies when using the Private Pin with certain Microsoft Word documents.

  • A 49.5F11 error may be seen on the control panel when using the Alternative Letterhead feature.

  • Some pages will not be included with the print job when using the Alternative Letterhead feature.

  • You may see a 49.4C02 error when using ALM (Alternate Letterhead Mode).

  • EXPECTED DRIVE MISSING error message on control panel after upgrading firmware.

  • Possible 49.4C18 errors when using DHCP and configuration files. Fixes are implemented in both formatter and Embedded Jetdirect firmware.

  • The printer clock may drift excessively (10 minutes per day in some cases). This is a separate fix from the enhancement listed above.

  • Some fuser modes not working correctly, particularly High1 and High2.

  • The boot loader PIN can be set, but may not actually lock the boot loader. The service menu item to clear the boot loader PIN is removed with this firmware version.

Embedded Jetdirect

  • Printers/MFPs are unable to FTP to another printer/MFP.

  • 49.4C18 error listed above

Current firmware revisions included in the firmware bundle (Version 04.110.1)
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.110.1
(Datecode: 20101129 04.110.1)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.45.FF
HP Fleet Release Designation
CPE 10.4

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Enhancements and Fixes provided with Firmware revision 04.090.3

Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20100725 04.090.3)

  • Blank Page Suppression is enhanced to include PCL6 (was only PCL5), and also work with duplex printing if both sides of a page are blank.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100725 04.090.3)

  • Boot-up hangs may be seen in the 6/C and 6/E process on machines more heavily used. The Event Log may also show a 49.1D34 error.

  • ALM (Alternate Letterhead Mode) was not treating user-defined media types as asymmetrical.

  • Classic tray mode not working correctly.

  • Media type settings do not hold over a power cycle for non-Letter paper sizes.

  • Frequent paper jams with Bond media type and multi-bin mailbox.

  • After performing restore factory settings the Device Name is not changed to Factory Default.

  • Localization errors with Quite Mode messages.

Current firmware revisions included in the firmware bundle (Version 04.090.3 )
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.090.3
(Datecode: 20100725 04.090.3)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.42.FF
HP Fleet Release Designation
CPE 10.3

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Enhancements and Fixes provided with Firmware revision 04.080.8

NOTE: Starting with this release, an HP Fleet -Release Designation is added to the revision table. This is not printed on the configuration page, and is only included as a reference.
Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20100601 04.080.8)

  • The EWS Security tab now has a checkbox to require the EWS password to see the EWS Information page.

  • The Alternative Letterhead feature will now allow selecting paper trays by source tray number as long as the trays paper type is set to a type which provides the Alternative Letterhead functionality.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100601 04.080.8)

  • When printing certain PDF files the printer may continuously print pages with erroneous characters on them.

  • User-defined media types do not work with third-party input trays.

Current firmware revisions included in the firmware bundle (Version 04.080.8)
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.080.8
(Datecode: 20100601 04.080.8)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.42.FF
HP Fleet Release Designation
CPE 10.2

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Enhancements and Fixes provided with Firmware revision 04.070.7

Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20100212 04.070.7)

HP has implemented a new method of page counting (known as Print Usage Tracker), which can be enabled if desired. The administrator or owner of the product has the option either to enable the new counting method or to do nothing. If the new counting method is enabled the device cannot return to the previous counting method. It is important to understand this. If the feature is not enabled, nothing will change on the device and it will continue to count pages the same as it originally did from the factory.

Background:

Current page counting methods were designed to enable efficient service and support. The Print Usage Tracker feature implements new page counting methods which are more aligned with today’s job accounting needs.

Additional information:

For more information about the Print Usage Tracker feature, visit, www.hp.com/go/support . Navigate to the SUPPORT AND DRIVERS page web page for your product, or search by name or model of your device (for example, HP Color LaserJet CM3530 MFP or model number CC520A). Once you have located your support page search for “Print Usage Tracker”. Additional information may also be obtained by contacting your regions HP Customer Support Center. This information can be located in the “User” manual that came with your product documentation or on the CD-ROM.

How to enable the feature:

If desired, use the following steps to enable the new page counting method (known as Print Usage Tracker) via the product’s Embedded Web Server.

  1. Update your device firmware to this release or greater.

  2. Once this is done the Print Usage Tracker acceptance and activation screen will be available from the product’s Embedded Web Server (EWS) at the following location: EWS, Settings, Security, Device Security Settings, Print Usage Tracker.

  3. Review the acceptance screen so that the changes are understood and you are comfortable with how the changes may or may not affect your HP device or product use model.

  4. If you are comfortable with the acceptance statements and the new counting functionality, choose to enable the feature. As stated previously it is very important to understand that once enabled the device cannot return to the previous counting method.

    1. Select I Accept.

    2. Select Enable the Print Usage Tracker feature on this device.

    3. Press Apply.

NOTE: Currently this functionality can only be enabled through the product’s Embedded Web Server (EWS). In the future, HP will provide the ability to enable this functionality through HP’s Device management software called HP Web Jetadmin. The Web Jetadmin support pages can be accessed using the following URL: www.hp.com/go/webjetadmin .

Additional enhancements to base product:

  • High2 Fuser Mode is added in this release.

  • A new feature has been added which will allow the administrator to configure the device to auto recover from intermittent 49.XXXX errors. With this release the feature will be enabled ON by default.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100212 04.070.7)

Base product

  • A 49.4c06 may be displayed on the control panel when printing certain files from Excel that contain non-printable characters.

  • Very slow printing or printer hang would occur when a very complex Postscript file with large amounts of lineto commands present.

  • Frequent paper jams with the multi-bin mailbox with Quiet Mode enabled.

  • Possible 49 error when using PCL5 macros (more likely with USB mass storage device connected).

  • RFU control panel messages are incorrect in non-English localizations.

Embedded Jetdirect

  • Incompatibility with Win Server 2008 and 802.1x.

  • CA certificate not accessible via SNMP.

  • IPP printer-URI-string miss-formatted.

  • DHCPINFORM transmit rate too high.

  • Possible network hang during DHCPv6 configuration when a configuration is received from a DHCPv6 server.

  • User incorrectly allowed to install an Identity certificate instead of a CA certificate.

Current firmware revisions included in the firmware bundle (Version 04.070.7)
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.070.7
(Datecode: 20100212 04.070.7)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.42.FF

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Enhancements and Fixes provided with Firmware revision 04.060.7

NOTE: This firmware version supports all configurations of the P4000 Series printers, including the Retail Printing/Vinyl Media High Capacity Input Tray.
Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20100113 04.060.7)

  • When selecting to print all stored jobs from the front control panel you may see a longer than expected delay between stored jobs. With this new behavior you will no longer see a delay between files as long as the job attributes are the same.

  • Support added for HP High-Performance Secure Hard Disk (Encrypted Hard Disk accessory).

  • Additional information will be provided in the Event Log for Paper Jam conditions. In addition, the Event log can now display up to 90 events depending on the event type. The additional information presented for a paper jam error is not applicable / useable by an end-user or support person.

  • Numerical and Alpha characters have been added to the images displayed on the control panel during the Power On process. If the device should stall, during the Power On process the administrator should log the numerical and alpha characters and contact an HP regional support center for additional help. This should only be done if turning the power OFF and back ON for a second time does not resolve the stall.

  • Additional fuser error codes have been added to aid troubleshooting.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20100113 04.060.7)

  • Toner Density setting has no impact.

  • You may see a postscript Insufficient Memory error when using added 2-byte fonts.

  • This firmware includes DC Controller version 16, which modifies the fuser power profile to improve fuser reliability.

Current firmware revisions included in the firmware bundle (Version 04.060.7)
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.060.7
(Datecode: 20100113 04.060.7)
DC Controller:
16
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.41.FF

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Enhancements and Fixes provided with Firmware revision 04.049.3

NOTE: Firmware version 04.048.4 (the release prior to 04.049.3) incorrectly stores the engine cycle count and page counts for user-defined media types. Whenever moving to or from 04.048.4 firmware the engine cycle count will be cleared, and page counts for user-defined types will be incorrect.
Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20090925 04.049.3)

Base Printer

  • The Asset Field found in the products EWS (Embedded Web Server) which is used for assigning Asset numbers to a device has been changed to allow support for more characters.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20090925 04.049.3)

Base Printer

  • Random 49.4C27 errors with firmware versions greater than 04.044.X and less than 04.049.3 (this release).

  • A 49.4C02 may be seen on the control panel when printing large postscript files.

  • Some postscript files generated from SAP applications may print barcodes incorrectly.

  • Quiet Mode does not function properly in firmware version 04.048.4.

  • Engine cycle count is lost when moving to or from firmware version 04.048.4. Upgrading to this release from firmware older than 04.048.X will not result in lost engine cycle count.

  • Replacing the formatter on a P4014 or P4015 may result in the product model being incorrectly reported as a P4515.

Embedded Jetdirect

  • Installation of a Root CA Certificate no longer causes Invalid Format on other certificate installations.

  • Access Control List contents now persist over reboots.

  • HTTPS is now forced on Printer/MFP tabs when required.

  • When DNS responses are returned as a stream (TCP) rather than a datagram (UDP), JDI would wait forever for more data.

  • When Web Jetadmin is on a different subnet than the printer and establishes an HTTPS connection to query status, the JDI would mishandle the connection and hang.

  • IPP operation is now allowed when the EWS is disabled.

  • Web Jetadmin Admin operations are now allowed when the Embedded Web Server is disabled.

Current firmware revisions included in the firmware bundle (Version 04.049.3)
COMPONENT
FIRMWARE VERSION
HP LJP4000 Series Printers
04.049.3
(Datecode: 20090925 04.049.3)
DC Controller:
15
Multibin Mailbox (CB520A)
MT01.13
Stacker (CB521A)
MT01.15
Stacker/Stapler (CB522A)
MT01.15
Embedded Jetdirect:
V.36.41.FF

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Enhancements and Fixes provided with Firmware revision 04.048.4

NOTE: All improvements with previous revisions of firmware are included within the most current revision.
Enhancements

The following enhancement is provided by this firmware release: (Datecode: 20090604 04.048.4)

  • The printer now infers the media type (when Type is set for a tray via the control panel or EWS) when the application selects media by tray number. This enhancement allows Alternate Letterhead Mode to work correctly with applications that select media by tray number.

Fixes or improvements

Fixes or improvements for the following issues are provided by this firmware release: (Datecode: 20090604 04.048.4)

Base Product

  • Possible image clipping when printing from Office 2007 with PCL6.

  • Possible issues with private and stored jobs.

Embedded Jetdirect

This RFU file does not include embedded Jetdirect firmware. If needed, Jetdirect firmware can be upgraded independently via Web Jetadmin or HP Download Manager.

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Enhancements and Fixes provided with Firmware revision 04.047.2

NOTE: All improvements with previous revisions of firmware are included within the most current revision.
Enhancements
  • Alternate Letter Head Mode

  • Allow end user to enter PIN codes of different sizes

Fixes
  • Can't Replace Maintenance Kit Message

  • Inflate RFU Error

  • Customer files cause PS Error to print

  • Email alerts don't work

  • D & P Tower Tray support

  • Control Panel menu option shown as question mark (?)

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Enhancements and Fixes provided with Firmware revision 04.046.2

Enhancements
  • Adaptive Printing Solution – Quiet Mode

  • Forms Edge to Edge

Fixes
  • ANY/ANY is not available for Tray2 or the Envelope Feeder.

  • 49.4C02 error when posting status messages from Chai SOE concurrently.

  • Bad string displayed when inputting PIN code for stored job.

  • IOFs using Internal Page causes Menu Map, Configuration Page, or File Directory to be corrupted.

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Enhancements and Fixes provided with Firmware revision 04.045.2

  • Information on the Show ME How Supported Paper page is incorrect.

  • PIN Printing does not work when the EWS is password protected.

  • Help Message not descriptive enough for the Order Maintenance Kit warning.

  • 4015 does not report USB stick SN correctly when it is 20 digits long.

  • Unable to print fonts in Hebrew.

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