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Printer Specifications for HP Officejet Pro 8500A e-All-in-One Printer Series

Product specifications

This document contains specifications for the product, including model numbers, system requirements, and print speed.

HP Officejet Pro 8500A, 8500A Plus, and 8500A Premium e-All-in-One Printer models

All-in-One Model
Image
Product Number
HP Officejet Pro 8500A e-All-in-One Printer - A910a and A910d
Photo of 8500A
CM755A
CQ721A
CQ840A
HP Officejet Pro 8500A Plus e-All-in-One Printer series - A910g and A910k
Photo of 8500A Plus
CM756A
CQ722A
CQ841A
HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
Photo of 8500A Premium
CM758A

System requirements

The following tables contain the minimum system requirements for supported Windows and Mac operating systems.

Windows system requirements

Supported Windows operating systems: Windows XP Service Pack 2, Windows Vista, and Windows 7.

NOTE: For Windows Vista Starter Edition, and Windows 7 Starter Edition, only printer drivers and scan drivers are available.
Component
Minimum system requirement
Recommended system requirement
Processor
Windows XP (32-bit) Service Pack 2
Intel Pentium II or Celeron processor
Intel Pentium III or higher processor
Windows Vista
800 MHz 32-bit (x86) or 64-bit (x64) processor
1 GHz 32-bit (x86) or 64-bit (x64) processor
Windows 7
1 GHz 32-bit (x86) or 64-bit (x64) processor
1.5 GHz 32-bit (x86) or 64-bit (x64) processor
RAM
Windows XP (32-bit) Service Pack 2
128 MB
512 MB
Windows Vista
512 MB
1 GB
Windows 7
1 GB
2 GB
Free disk space
Windows XP (32-bit) Service Pack 2
750 MB
850 MB
Windows Vista
2 GB
2.5 GB
Windows 7
1.5 MB
2 GB
CD drive
CD or DVD drive
Browser
Windows XP (32-bit) Service Pack 2
Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
Windows Vista
Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
Windows 7
Microsoft Internet Explorer 6.0 or later; Firefox 2.0 or later; Google Chrome 3.0, with Adobe Flash ver. 10 or higher
Connectivity *
Network support
Embedded networking
USB support
USB 2.0 HS
Memory cards
Card slots
PictBridge
Other
Adobe Acrobat Reader 5.0 or later
NOTE: USB cables are available from any reputable dealer.

Mac system requirements

Supported Mac operating systems: Mac OS X (v.10.5.8, v.10.6, v.10.7, and v.10.8)

Component
Minimum system requirement
Recommended system requirement
Processor
PowerPC G4, G5, or Intel Core processor
PowerPC G4, G5, or Intel Core processor
Memory
256 MB
512 or more MB
Free disk space
300 MB
500 MB
Browser
Safari 3.2.3 or higher
Connectivity
Network support
Embedded networking
USB support
USB 2.0 HS
Memory cards
Card slots
PictBridge
Media Player
Quick Time 5.0 or later
Other
Adobe Acrobat Reader 5.0 or later
NOTE: USB cables are available from any reputable dealer.

Physical dimensions

The following tables contain physical dimensions of the printers.

HP Officejet Pro 8500A e-All-in-One Printer

Dimension
Measurement
Height
283 mm (11.1 inches)
With tray 2: 350 mm (13.7 inches)
Width
502 mm (19.8 inches)
Depth
472 mm (18.6 inches)
Weight
With duplexer: 11.5 kg (25.4 pounds)
With tray 2: 14.2 kg (31.4 pounds)

HP Officejet Pro 8500A Plus e-All-in-One Printer

Dimension
Measurement
Height
306 mm (12.1 inches)
With tray 2: 373 mm (14.7 inches)
Width
502 mm (19.8 inches)
Depth
472 mm (18.6 inches)
Weight
With duplexer: 12.3 kg (27.1 pounds)
With tray 2: 15.0 kg (33.1 pounds)

HP Officejet Pro 8500A Premium e-All-in-One Printer

Dimension
Measurement
Height
306 mm (12.1 inches)
With tray 2: 373 mm (14.7 inches)
Width
502 mm (19.8 inches)
Depth
472 mm (18.6 inches)
Weight
With duplexer: 12.3 kg (27.1 pounds)
With tray 2: 15.0 kg (33.1 pounds)

Printheads and cartridges

The printing mechanism for this product consists of two printheads and four cartridges. Review the following information to find the printheads and cartridges that are compatible with your product.

Printheads

Description
Part number
Example
HP 940 Black/Yellow Officejet Printhead
C4900A
Illustration of black-and-yellow 940 printhead
HP 940 Magenta/Cyan Officejet Printhead
C4901A
Illustration of magenta-and-cyan 940 printhead

Cartridges

Cartridge
Description
Part number
Example
Black
HP 940XL* Black Officejet Ink Cartridge
C4906A
North America only: HP 940 Black Officejet Ink Cartridge
C4902A
Cyan
HP 940XL Cyan Officejet Ink Cartridge
C4907A
North America only: HP 940 Cyan Officejet Ink Cartridge
C4903A
Magenta
HP 940XL Magenta Officejet Ink Cartridge
C4908A
North America only: HP 940 Magenta Officejet Ink Cartridge
C4904A
Yellow
HP 940XL Yellow Officejet Ink Cartridge
C4909A
North America only: HP 940 Yellow Officejet Ink Cartridge
C4905A

To purchase cartridges or check cartridge compatibility for your printer, go to HP Home & Home Office Store (US only), and then click Ink Toner & Paper.

If you are located outside of the US, follow these steps to purchase cartridges using HP SureSupply.

  1. Go to HP SureSupply .

  2. Scroll to the bottom of the page and make sure that the country/region location is correct.

Genuine HP cartridges can also be purchased from other retailers.

Which cartridges you use might depend on your country/region. Follow these steps to purchase cartridges or check cartridge compatibility for your printer using HP SureSupply.

  1. Go to HP SureSupply .

  2. Scroll to the bottom of the page and make sure that the country/region location is correct.

NOTE: For the United States only, go to the HP Home & Home Office Store .

Genuine HP cartridges can also be purchased from other retailers.

Paper-handling specifications

Review the following tables for specifications regarding paper handling.

Paper tray capacities

Tray
Type
Weight
Capacity
Tray 1
Paper
60 to 105 g/m2 (16 to 28 lb bond)
Up to 250 sheets of plain paper (25 mm [1 inch] stacked)
Transparencies
n/a
Up to 70 sheets (17 mm [0.67 inch] stacked)
Photo paper
250 g/m2 (66 lb bond)
Up to 100 sheets (17 mm [0.67 inch] stacked)
Labels
n/a
Up to 100 sheets (17 mm [0.67 inch] stacked)
Envelopes
75 to 90 g/m2 (20 to 24 lb bond envelope)
Up to 30 sheets (17 mm [0.67 inch] stacked)
Cards
Up to 200 g/m2 (110 lb index)
Up to 80 cards
Tray 2
NOTE: Paper tray 2 is an optional accessory not included with all models.
Plain paper only
60 to 105 g/m2 (16 to 28 lb bond)
Up to 250 sheets
Duplexer
Paper
60 to 105 g/m2 (16 to 28 lb bond)
n/a
Automatic document feeder
Paper
60 to 75 g/m2 (16 to 20 lb bond)
50 sheets
Output tray
All supported media
n/a
Up to 150 sheets of plain paper (text printing)
NOTE: Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the output tray frequently.

Supported paper sizes

Paper type
Paper size
Tray 1
Tray 2
Duplexer
ADF
Plain paper
U.S. Letter: 216 x 279 mm (8.5 x 11 inches)
U.S. Legal: 216 x 356 mm (8.5 x 14 inches)
A4: 210 x 297 mm (8.5 x 13.0 inches)
216 x 330 mm (8.27 x 11.70 inches)
U.S. Executive: 184 x 267 mm (7.25 x 10.5 inches)
U.S. Statement: 140 x 216 mm (5.5 x 8.5 inches)
B5 (JIS): 182 x 257 mm (7.17 x 10.12 inches)
A5: 148 x 210 mm; (5.8 x 8.3 inches)
152 x 203 mm (6.0 x 8.0 inches)*
Borderless A4: 210 x 297 mm; (8.3 x 11.7 inches)*
Borderless A5: 148 x 210 mm; (5.8 x 8.3 inches)*
Borderless B5 (JIS): 210 x 297 mm; (7.2 x 10.1 inches)*

*Not compatible for use with the ADF for single- or double-sided printing

Supported envelopes

NOTE: Load envelopes in Tray 1 only.
Paper type
Paper size
U.S. 10 envelope
105 x 241 mm (4.1 x 9.5 inches)
A2 envelope
111 x 146 mm (4.4 x 5.8 inches)
DL envelope
110 x 220 mm (4.3 x 8.7 inches)
C5 envelope
162 x 229 mm ( 6.4 x 9.0 inches)
C6 envelope
114 x 162 mm (4.5 x 6.4 inches)
Monarch envelope
98 x 191 mm (3.9 x 7.5 inches)
Card envelope
111 x 152 mm (4.4 x 6.0 inches)
Chou #3 envelope
120 x 235 mm (4.7 x 9.3 inches)
Chou #4 envelope
90 x 205 mm (3.5 x 8.1 inches)

Supported transparencies

Transparency type
Transparency size
U.S. Letter transparency
216 x 279 mm (8.5 x 11.0 inches)
A4 transparency
210 x 297 mm (8.3 x 11.7 inches)

Supported photo paper

NOTE: Load photo paper in Tray 1 only.
Paper type
Paper size
Letter-sized photo paper
216 x 280 mm (8.5 x 11.0 inches)
A4-sized photo paper
210 x 297 mm (8.3 x 11.7 inches)
Photo paper
76.2 x 127 mm (3.0 x 5.0 inches)
Photo paper
102 x 152 mm (4.0 x 6.0 inches)
Photo paper
127 x 177.8 mm (5.0 x 7.0 inches)
Photo paper
203 x 254 mm (8.0 x 10.0 inches)
Photo paper
100 x 150 mm (3.9 x 5.9 inches)
Photo L photo paper
89 x 127 mm (3.5 x 5.0 inches)
Photo 2L photo paper
127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper
102 x 152 mm (4.0 x 6.0 inches)
Borderless photo paper
127 x 178 mm (5.0 x 7.0 inches)
Borderless photo paper
203 x 254 mm (8.0 x 10.0 inches)
Borderless photo paper
216 x 280 mm (8.5 x 11 inches)
Borderless photo paper
100 x 150 mm (3.9 x 5.9 inches)
Borderless photo paper
89 x 127 mm (3.5 x 5.0 inches)
Borderless photo paper
130 x 180 mm (5.1 x 7.1 inches)

Supported cards

NOTE: Load card stock in either Tray 1 or Tray 2 only. Card stock is not compatible for use with the ADF for single- or double-sided printing.
Paper type
Paper size
Tray 1
Tray 2
Index card
76 x 127 mm (3.0 x 5.0 inches)
Index card
101 x 152 mm (4.0 x 6.0 inches)
Index card
127 x 203 mm (5.0 x 8.0 inches)
A6 card
105 x 148 mm (4.1 x 5.8 inches)
Borderless A6
105 x 148 mm (4.1 x 5.8 inches)
A4 index card
210 x 297 mm (8.3 x 11.7 inches)
Hagaki**
100 x 148 mm (3.9 x 5.8 inches)**
Borderless Hagaki**
100 x 148 mm (3.9 x 5.8 inches)
Ofuku Hagaki**
200 x 148 mm (7.8 x 5.8 inches)

**The product is compatible with plain and inkjet Hagaki from Japan Post only. It is not compatible with photo Hagaki from Japan Post.

Supported labels

Paper type
Paper size
Letter-sized sheets
216 x 279 mm (8.5 x 11.0 inches)
A4-sized sheets
210 x 297 mm (8.3 x 11.7 inches)

Supported custom sizes

NOTE: Windows does not support custom sizes.
Paper size
Tray 1
ADF
76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long
127 to 216 mm (5.0 to 8.5 inches) wide and 241 to 305 mm (9.5 to 12.0 inches) long

Print margins

The document margins must match (or exceed) these margin settings in the portrait orientation.

Figure 1: Margins in portrait orientation

Illustrations of document margins in the portrait orientation
Media
1. Left (LM)
2. Right (RM)
3. Top (TM)
4. Bottom (BM)*
U.S. Letter
U.S. Legal
A4
U.S. Statement
8.5 x 13 inch
Customized media
Photo media
U.S. Executive
B5
A5
Cards
3.3 mm (0.13 inch)
3.3 mm (0.13 inch)
3.3 mm (0.13 inch)
Windows: 3.3 mm (0.13 inch)
Mac and Linux: 0.47 inch
Envelopes
3.3 mm (0.13 inch)
3.3 mm (0.13 inch)
16.5 mm (0.65 inch)
16.5 mm (0.65 inch)

*To achieve these margin settings on a computer running Windows, click the Advanced tab in the print driver, and then select Minimize Margins.

Printing specifications

  • Black print resolution: Up to 1200 dpi with pigmented black ink

  • Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)

  • Print method: Drop-on-demand thermal inkjet printing

  • Device languages: HP PCL 3 enhanced

  • Print speed: In pages per minute (ppm)*

    Print Mode
    Print speed*
    Black
    Color
    Draft
    Up to 35 ppm
    Up to 34 ppm
    ISO
    Up to 15 ppm
    Up to 11 ppm
  • Duty cycle: 15,000 pages per month

Copying specifications

  • Digital image processing

  • Up to 99 copies from original (varies by model)

  • Digital zoom: from 25% to 400% (varies by model)

  • Fit to page, copy preview

  • Copy speed in pages per minute (ppm)*:

    Print mode
    Type
    Copy speed
    Best
    Black
    Up to .85 ppm
    Color
    Up to .75 ppm
    Normal
    Black
    Up to 4.1 ppm
    Color
    Up to 2.8 ppm
    Fast
    Black
    Up to 20 ppm
    Color
    Up to 13 ppm

    *See www.hp.com/go/inkjetprinter for details. (in English)

Scanning specifications

  • Image editor included

  • Integrated OCR software automatically converts scanned text to editable text

  • Scan speeds vary according to the complexity of the document

  • Twain-compliant software interface (Windows only)

  • Resolution: 4800 x 4800 (dots per inch) dpi optical

  • Color: 24-bit color, 8-bit grayscale (256 levels of gray)

  • Maximum scan size from glass:

    • HP Officejet Pro 8500A e-All-in-One Printer: 216 x 297 mm (8.5 x 11.7 inches)

    • HP Officejet Pro 8500A Plus e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)

    • HP Officejet Pro 8500A Premium e-All-in-One Printer: 216 x 356 mm (8.5 x 14.0 inches)

  • Maximum scan size from ADF (all models): 216 x 356 mm (8.5 x 14.0 inches)

Faxing specifications

  • Walk-up black-and-white and color fax capability

  • Up to 110 speed dials (varies by model)

  • Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.

  • Manual fax send and receive

  • Automatic busy redial up to five times (varies by model)

  • Automatic no-answer redial one time (varies by model)

  • Confirmation and activity reports

  • CCITT/ITU Group 3 fax with Error Correction Mode

  • 33.6 Kbps transmission

  • 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory.

  • Phone line support:

    • Analog line - HP printers are designed specifically for use with traditional analog phone services.

    • Digital Service Line / VOIP Service - HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, with VOIP, or with all digital-to-analog converters.

  • Ring detect with automatic fax/answering machine switching

  • Resolutions of up to 300 x 300 dots per inch (dpi):

    Type
    dpi settings
    Photo
    Very fine
    Fine
    Standard
    Black
    196 x 203 (8-bit grayscale)
    300 x 300
    196 x 203
    196 x 98
    Color
    200 x 200
    200 x 200
    200 x 200
    200 x 200
  • Fax to PC specifications:

    • Supported file type: Uncompressed TIFF

    • Supported fax types: black-and-white faxes

Network protocol specifications

Following are the network protocol specifications.

Network operating system compatibility

  • Windows XP (32-bit) (Professional and Home Editions), Windows Vista 32-bit and 64-bit (Ultimate Edition, Enterprise Edition and Business Edition), Windows 7 (32-bit and 64-bit)

  • Windows Small Business Server 2003 32-bit and 64-bit, Windows 2003 Server 32-bit and 64-bit, Windows 2003 Server R2 32-bit and 64-bit (Standard Edition, Enterprise Edition)

  • Windows Small Business Server 2008 64-bit, Windows 2008 Server 32-bit and 64-bit, Windows 2008 Server R2 64-bit (Standard Edition, Enterprise Edition)

  • Citrix XenDesktop 4

  • Citrix XenServer 5.5

  • Mac OS X v.10.5, v.10.6

  • Microsoft Windows 2003 Server Terminal Services

  • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0

  • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5

  • Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.0

  • Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3

  • Microsoft Windows 2003 Small Business Server Terminal Services

  • Microsoft Windows Server 2008 Terminal Services

  • Microsoft Windows Small Business Server 2008 Terminal Services

  • Microsoft Windows 2008 Server Terminal Services with Citrix XenApp 5.0

  • Novell Netware 6.5, Open Enterprise Server 2

Compatible network protocols

  • TCP/IP

Network management

  • Embedded Web Server

Wireless radio

  • 802.11 b/g/n – 2.4 GHz networks only

Power specifications

  • Power supply: Universal power adapter (external)

  • Power requirements:

    • Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)

    • Output voltage: 32 Vdc at 2000 mA

  • Power consumption: 30 watts printing (Fast Draft Mode); 32 watts copying (Fast Draft Mode)

Acoustic emission specifications

Print in Draft mode, noise levels per ISO 7779

  • Sound pressure (bystander position): LpAm 57 (dBA) (mon Draft print)

  • Sound power: LwAd 7.0(BA)

Memory device specifications

  • Maximum recommended number of files on a memory card: 1000

  • Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum

  • Maximum recommended memory card size: 1 GB (solid state only)

    NOTE: Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected.

Supported memory card types

  • CompactFlash (Type I and II)

  • Memory Stick, Memory Stick Duo, Memory Stick Pro, MagicGate Memory Stick Duo

    NOTE: Memory Stick Duo requires an adapter, which must be purchased separately. Not using an adapter might damage the device.
  • Memory Stick Micro (requires adapter, sold separately)

  • Secure Digital

  • High-Capacity Secure Digital

  • miniSD, microSD (requires adapter, sold separately)

  • MultiMediaCard (MMC), Secure MultiMediaCard

  • Reduced-Size MultiMediaCard (RS-MMC), MMC Mobile, MMCmicro (requires adapter, sold separately)

Supported USB flash drives

  1. SanDisk Cruzer Micro: High-speed, 0120-256, 256 MB

  2. Iomega Micro Mini: Full-speed, 064-0417450-YCAE032171, 128 MB

  3. Kingston DataTraveler II: High-speed, KF112504 f5274-006, 128 MB and 256 MB

  4. Sony Microvault: High-speed, D04825AB, 256 MB

  5. Lexar Media JumpDrive: 256 MB

    NOTE: You might be able to use other USB flash drives with the product. However, HP cannot guarantee that they work correctly with the product because they have not been fully tested

Environmental specifications

Review the following sections for environmental specifications.

Operating environment

  • Operating temperature: 5° to 40° C (41° to 104° F)

  • Recommended operating temperature: 15° to 32° C (59° to 90° F)

  • Recommended relative humidity: 25% to 75% noncondensing

Storage environment

  • Storage temperature: -40° to 60° C (-40° to 140° F)

  • Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (140° F)

Energy Star

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.

Figure 2: Energy Star logo

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.

For more information, go to the Energy Star Web site Non-HP site (in English).

Material safety data sheets

To view Material Safety Data Sheets (MSDS), go to http://www.hp.com/go/msds (in English).

Ozone production

This product generates no appreciable ozone gas (O3).

Paper and plastic use

This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastic parts over 25 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries and regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information about the recycling of HP products, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ (in English).

Regulatory specifications

Following are regulatory specifications.

Regulatory model number

Regulatory model number For regulatory identification purposes, the product is assigned a Regulatory Model Number. The Regulatory Model Number for the product is SNPRC-1001-01 (HP Officejet Pro 8500A All-in-One Series). This regulatory number should not be confused with the marketing name (HP Officejet Pro 8500A All-in-One Series) or product number. Exposure to radio frequency radiation The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

Exposure to radio frequency radiation

The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

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