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HP Color LaserJet 4730 MFP Product Series - Firmware Readme

This document contains information for the firmware revision number 20101124 46.300.3

HP Fleet Release Designation: CPE 10.4

Product Name(s):

  • HP Color LaserJet 4730mfp series

Model Number(s):

  • Q7517A

  • Q7518A

  • Q7519A

  • Q7520A

Enhancements and Fixes provided with Firmware revision 46.300.3

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20101124 46.300.3

Enhancements

Base MFP

  • When synchronizing with a network time server, the printer clock now copies the actual time from the server. Previously it only corrected for drift within a small time range.

  • The number of user-defined media types is increased from 5 to 20.

Embedded Digital Sending

  • The configurable maximum attachment size for embedded send to email has been increased.

Analog Fax

  • No new updates

Fixes or improvements

Base MFP

  • You may see a 49.4C02 error when using ALM (Alternate Letterhead Mode).

  • Not able to print the correct quantity of copies when using the Private Pin with certain Microsoft Word documents.

  • A 49.5F11 error may be seen on the control panel when using the Alternative Letterhead feature.

  • Some pages will not be included with the print job when using the Alternative Letterhead feature.

  • A change in the File Erase Mode may not be updated in the EWS without a power cycle.

Embedded Digital Sending

  • A 49.4C02 error may occur when applying a WebJetAdmin configuration template containing Kerberos Authentication settings.

  • Digital Send jobs could have missing scan pages if a paper jam occurred during the scan.

Analog Fax

  • Email notification for Fax jobs initiated with the PC Send Fax Driver would fail with email addresses longer than 32 characters.

Embedded JetDirect

  • No new updates

Current firmware revisions included in the firmware bundle (Version 46.300.3)

COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20101124 46.300.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
1.035 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F
HP Fleet Release Designation
CPE 10.4

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Improvements provided with previous firmware revisions

Enhancements and Fixes provided with Firmware revision 46.280.1

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20100902 46.280.1

Enhancements

Base MFP

  • Blank Page Suppression is enhanced to include PCL6 (was only PCL5), and also work with duplex printing if both sides a page are blank.

  • A feature has been added to the EWS to allow custom settings for tray mapping.

Embedded Digital Sending

  • No new updates

Analog Fax

  • No new updates

Fixes or improvements

Base MFP

  • Boot-up hangs may be seen in the 6/C and 6/E process on machines more heavily used. The Event Log may also show a 49.1D34 error.

  • ALM (Alternate Letterhead Mode) was not treating user-defined media types as asymmetrical.

  • Classic tray mode not working correctly.

  • Media type settings do not hold over a power cycle for non-Letter paper sizes.

  • After performing restore factory settings the Device Name is not changed to Factory Default.

Embedded Digital Sending

  • No new updates

Analog Fax

  • No new updates

Embedded JetDirect

  • No new updates

Current firmware revisions included in the firmware bundle (Version 46.280.1)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20100902 46.280.1
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
1.035 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F
HP Fleet Release Designation
CPE 10.3

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Enhancements and Fixes provided with Firmware revision 46.260.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20100520 46.260.9

Enhancements

Base MFP

  • The EWS Security tab now has a checkbox to require the EWS password to see the EWS Information page.

Embedded Digital Sending

  • No new updates

Analog Fax

  • No new updates

Fixes or improvements

Base MFP

  • When printing certain PDF files the printer may continuously print pages with erroneous characters on them.

  • Not able to Enable and Disable the Color Usage Job Log page from the Information menu when using Web JetAdmin.

  • Possible 49.5001 errors with DSMP network traffic.

Embedded Digital Sending

  • MFP DNS behavior could cause the email icon to disappear from the control panel of the device.

  • In embedded send to network folder configuration, the field length for the destination directory was limited to 63 characters.

  • The username field for Kerberos authentication has been expanded to allow a maximum of 64 characters.

Analog Fax

  • No new updates

Embedded JetDirect

  • No new updates

Current firmware revisions included in the firmware bundle (Version 46.260.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20100520 46.260.9
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
1.033 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F
HP Fleet Release Designation
CPE 10.2

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Enhancements and Fixes provided with Firmware revision 46.250.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20100219 46.250.9

Enhancements

Base MFP

  • You may see some Improvements to authentication performance.

    HP has implemented a new method of page counting (known as Print Usage Tracker), which can be enabled if desired. The administrator or owner of the product has the option either to enable the new counting method or to do nothing. If the new counting method is enabled the device cannot return to the previous counting method. It is important to understand this. If the feature is not enabled, nothing will change on the device and it will continue to count pages the same as it originally did from the factory.

Background:

Current page counting methods were designed to enable efficient service and support. The Print Usage Tracker feature implements new page counting methods which are more aligned with today’s job accounting needs.

Additional information:

For more information about the Print Usage Tracker feature, visit, www.hp.com/go/support . Navigate to the SUPPORT AND DRIVERS page web page for your product, or search by name or model of your device (for example, HP Color LaserJet CM3530 MFP or model number CC520A). Once you have located your support page search for “Print Usage Tracker”. Additional information may also be obtained by contacting your regions HP Customer Support Center. This information can be located in the “User” manual that came with your product documentation or on the CD-ROM.

How to enable the feature:

If desired, use the following steps to enable the new page counting method (known as Print Usage Tracker) via the product’s Embedded Web Server.

  1. Update your device firmware to this release or greater.

  2. Once this is done the Print Usage Tracker acceptance and activation screen will be available from the product’s Embedded Web Server (EWS) at the following location: EWS, Settings, Security, Device Security Settings, Print Usage Tracker.

  3. Review the acceptance screen so that the changes are understood and you are comfortable with how the changes may or may not affect your HP device or product use model.

  4. If you are comfortable with the acceptance statements and the new counting functionality, choose to enable the feature. As stated previously it is very important to understand that once enabled the device cannot return to the previous counting method.

    1. Select I Accept.

    2. Select Enable the Print Usage Tracker feature on this device.

    3. Press Apply.

NOTE: Currently this functionality can only be enabled through the product’s Embedded Web Server (EWS). In the future, HP will provide the ability to enable this functionality through HP’s Device management software called HP Web Jetadmin. The Web Jetadmin support pages can be accessed using the following URL: www.hp.com/go/webjetadmin .

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Fixes or improvements

Base MFP

  • Setting are reset to default after power cycle the printer, when using 1GB Firmware Compact Flash DIMM.

  • A 49.4c06 may be displayed on the control panel when printing certain files from Excel that contain non-printable characters.

  • Possible 49 error when using PCL5 macros (more likely with USB mass storage device connected).

  • You may see a 49.4C02 or 49.4C06 error when printing with the PCL5 driver due to a font management issue.

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Embedded JetDirect

No new updates

Current firmware revisions included in the firmware bundle (Version 46.250.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20100219 46.250.9
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
1.033 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.240.4

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20091021 46.240.4

Enhancements

Base MFP

  • You may see some Improvements to authentication performance.

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Fixes or improvements

Base MFP

  • Setting are reset to default after power cycle the printer, when using 1GB Firmware Compact Flash DIMM.

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Embedded JetDirect

No new updates

Current firmware revisions included in the firmware bundle (Version 46.240.4)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20091021 46.240.4
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.231.3

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20090908 46.231.3

Enhancements

Base MFP

  • The Wake-Up schedule can now be set with Sleep Mode disabled.

  • The Asset Field found in the products EWS (Embedded Web Server) which is used for assigning Asset numbers to a device has been changed to allow support for more characters.

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Fixes or improvements

Base MFP

  • Switching between languages may cause certain settings to reset/change back to their factory settings.

  • A 49.4C02 may be seen on the control panel when printing large PostScript Files.

  • Some PostScript files generated from SAP applications may print barcodes incorrectly.

Embedded Digital Sending

  • LDAP authentication (Simple or Simple over SSL) could fail with an insufficient privileges error in some configurations.

  • A 49.4C02 error may be seen when Disable Reverse DNS Lookups is selected under Settings, Kerberos Authentication, Advanced.

  • There is now the option to specify a primary and backup LDAP server under Settings, Kerberos authentication. This feature reduces authentication failures related to hostname resolution issues during the LDAP portion of the authentication cycle.

  • Embedded send to network folder digital send jobs would fail when NTLMv2 is selected as the password encryption method.

  • The digital send log would incorrectly designate some failed digital send jobs as successful.

  • A 49.00FF error could be generated after an abnormal communication break between the MFP and its configured DSS server.

  • Embedded send to network folder digital send jobs may fail to create XML metadata files.

  • Embedded send to network folder digital send jobs may generate metadata files with truncated output.

  • A 49.4C02 error may be seen when configuring Kerberos authentication through HP MFP Digital Sending Software.

  • A 49.4C02 error may be seen when trying to login after a power cycle or firmware update when the MFP is configured for sign in at home screen.

  • Copy jobs are able to be performed without signing in when MFP is configured for Kerberos authentication.

  • Kerberos Authentication may be successful in the user interface when incorrect credentials are specified in the MFP Embedded Web Server.

Analog Fax

  • A full fax activity log may result in Modem Fail (82) or Modem Fail (84) messages.

  • Possible Job Fail (0), compression errors or fax corruption with fax firmware versions 2.36v and 2.37m.

  • Stored Fax does not print after performing Restore Factory Settings.

  • In rare cases a No Fax Detected message may occur when a fax machine is at the other end.

  • When sending a fax, a No Dial Tone occurrence does not result in an automatic retry.

  • Possible 49.00FF or 49.4C02 errors when using stored faxes.

  • A Remote Abort message is added to notify users the remote fax disconnected.

  • Results column may be truncated in Fax Activity log when set to Verbose.

  • Fax Header page numbers may be cut off in superfine mode.

Embedded JetDirect

  • HTTPS is now forced on Printer/MFP tabs when required.

  • When DNS responses are returned as a stream (TCP) rather than a datagram (UDP), JDI would wait forever for more data.

  • When Web Jetadmin is on a different subnet than the printer and establishes an HTTPS connection to query status, the JDI would mishandle the connection and hang.

  • IPP operation is now allowed when the EWS is disabled.

Current firmware revisions included in the firmware bundle (Version 46.231.3)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20090908 46.231.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.20.FF
Copy Processor Board
Copy Processor Board 1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.221.3

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20090604 46.221.3

Enhancements

Base MFP

No new updates

Embedded Digital Sending

No new updates

Analog Fax

No new updates

Fixes or improvements

Base MFP

  • When selecting to print all stored jobs from the front control panel you may see a longer than expected delay between stored jobs. With this new behavior you will no longer see a delay between files as long as the job attributes are the same.

  • When printing a personal job without a PIN number the job will print –1 based on the number of copies selected in the print driver for the job. For example: If 10 copies were selected in the driver only 9 copies will print.

  • Alternative Letterhead mode will not function correctly when a tray selection is made using a tray selection command instead of a paper type selection command.

  • Issues may be seen using the Alternative Letterhead feature.

  • When Disable Reverse DNS Lookups is enabled under Settings, Kerberos Authentication, Advanced, the MFP could experience a 49.4C02 error.

  • A potential for the Kerberos configuration on the MFP to become corrupt could generate a 49.4C02 error on the MFP.

Embedded Digital Sending

  • Some Embedded Send to Network Folder jobs would result in corrupt PDF output in the destination directory.

  • The configured time server set under Settings, Date & Time, Clock Drift Correction would intermittently change from the configured setting.

Analog Fax

  • Possible 49.4C02 and 49.4C06 errors when using the fax address book.

  • Fax Thumbnails may be missing from the fax report.

  • Fax shrinkage in some situations.

  • Improve fax receiving success rate in ECM mode.

  • Disable V.34 Menu Item is removed because V.34 is automatically enabled or disabled.

  • Maximum Baud Rate can now be selected separately for send and receive.

  • Stored faxes may not be completely deleted after printing. This can result in some faxes being reprinted.

  • Possible 49.4C01, 49.4CF0 and 49.5001 errors.

  • A new Remote Abort fax error message is added to indicate the other party aborted a send or receive operation.

  • An erroneous No Fax Detected message may appear on the control panel.

Current firmware revisions included in the firmware bundle (Version 46.221.3)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20090604 46.221.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.19.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37m
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.211.2

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 46.211.2

Enhancements

Base MFP

No new updates

Embedded Digital Sending

  • Kerberos Authentication now supports the ability to specify multiple Kerberos domains.

Analog Fax

No new updates

Fixes or improvements

Base MFP

  • In rare cases, a PCL6 file may cause a 49.4C02 or 49.4C06 error.

Embedded Digital Sending

No new updates

Analog Fax

  • Canceling a fax job may take longer than expected when canceling job from the front control panel.

  • Job Fail or Communication Errors may be generated with some received faxes.

  • The control panel may improperly display an error message during fax jobs.

  • Received fax jobs may generate a 49.4C02 or 49.4C06 error.

Current firmware revisions included in the firmware bundle (Version 46.211.2)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20081211 46.211.2
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.18.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36v
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.200.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20080723 46.200.9

Enhancements

Embedded Digital Sending

  • Send to FTP can now be configured to add a timestamp to the destination file name.

  • Send to FTP can now be configured to disable the access verification (send FTP test file) of the destination directory for every job.

Fixes or improvements

Base MFP

  • Toner status alert may contain erroneous characters in Japanese localization.

Embedded Digital Sending

  • Under rare circumstances a user may not be able to initiate a send to FTP job if one is already in progress.

Analog Fax

  • No Answer or ModemFail(0) can be caused by incoming ring just before dialing another fax number.

  • It may take 45-90 minutes to receive one page fax before the job errors out.

  • A fax log corruption may cause a 49.4C01 error.

  • You may see ModemFail, CommunicationError and PageFail error codes in the error report.

  • FW may fail to upgrade to the correct Modem FW version when using the upgrade methods of WebJet Admin or FTP.

Current firmware revisions included in the firmware bundle (Version 46.200.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20080723 46.200.9
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.18.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36k
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.191.2

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20080403 46.191.2

Fixes or improvements

Base MFP

  • Disk initialization does not properly clear authentication assignments.

  • Common Access Card authentication added.

    NOTE: Version 1.21 of the CAC Authentication Agent is required.
  • Kerberos authentication fails when public credentials are used and Simple is configured as the LDAP server bind method.

  • You may see a 49.4CF0 when printing certain types of PDF files.

  • Warming Up improperly localized in Russian.

  • You may see a 49.4C02 error when posting status messages from Chai SOE concurrently.

  • SMTP server can't be configured by hostname from WJA.

  • The user can now choose an alternative keyboard layout when using the keyboard that is presented with any feature that use one. The icon that allows this selection can be enabled from the following HP Easy Select Control Panel Menu: Administration, Device Behavior, Keyboard Layout Button.

  • Use Defaults button in EWS Custom DST settings does not work.

  • The String Mono is incorrectly localized in the Usage Page in a couple of languages.

  • Security vulnerability scanners report data leaking through Ethernet padding.

  • Possible 49 error when the EWS is disabled.

  • PML may become non-responsive on MFP. Result is only JDI EWS is available, not complete MFP EWS.

Embedded Digital Sending

  • Character limit for custom email message subject has been increased for Embedded Send to Email.

  • MFPs could generate truncated Send to FTP output.

  • Embedded Send to Network Folder has added support for Distributed File System (DFS) folder destinations.

  • MFPs could pass credentials multiple times when performing send to network folder.

Analog Fax

  • Default Fax quality may not be acceptable when compared to other HP MFP products.

  • 13 Members allowed in Fax Speed Dial. Correct limit is 12 Members.

  • Fax T30 reports may never delete from hard disk.

  • Speed Dial number missing from printed Speed Dial list.

  • Fax printing schedule does not handle 12:00 AM/PM correctly.

  • Fax does not fall back to v.17 correctly, resulting in increased fax failures.

  • Retry after fax error increased from 15 seconds to 60 seconds.

  • Internal Fax revision number missing from EWS Configuration page.

  • Number of pages added to fax notification (printed and/or email).

Current firmware revisions included in the firmware bundle (Version 46.191.2 )
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20080403 46.191.2
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.16.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36i
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.181.0

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20071210 46.181.0

Enhancements

Embedded Digital Sending

  • MFPs added to DSS 4.11 can add OCR options for send to network folder and send to email.

  • Administrators can now specify the SMTP port used for embedded send to email. This option is now available under Digital Sending, Send To Email or Digital Sending, Email Settings under the embedded web server.

Fixes or improvements

Base MFP

  • The help page under Settings, Security of the embedded web server has been modified to better reflect product functionality.

  • The ability to specify the number of visible digital send log entries was not available under the Digital Sending, Log section of the Embedded Web Server.

  • When attempting embedded send to network folder, the MFP will become unresponsive if the server hosting the destination directory is unavailable.

  • Creating an e-mail distribution list erroneously copies entries to the fax address book.

  • In the past two FW revisions, an RFU did not automatically power cycle the device if the PJL password was set. The FW upgrade did not happen until a manual power cycle. This will also be the case with this revision, but changes in this release will result in future releases not being impacted by the PJL password.

  • When configured for LDAP Authentication, authentication can fail if the entered username contains diacritic characters (For example á, ë, õ)

  • EWS Time Zone display Strings are displaying Junk characters for German and Norwegian.

  • Possible control panel hang when changing time zones.

  • Kerberos Authentication could successfully authenticate a user if date and/or hour on the MFP were not correct in relation to the Kerberos authentication server.

  • For users of Mozilla Firefox, the homescreen image under Settings, Authentication Manager, Help did not display.

  • A 49.4C27 error can occur when LDAP Authentication is selected as the authentication method and the user enters their email address in the username field and leaves the password field blank.

Embedded Digital Sending

  • Authentication Manager help page incorrectly displayed DSS Secondary Email as DSS Secure Email.

Analog Fax

  • Forwarded fax jobs are not included in the Fax Activity Log.

  • A successfully received fax may show a status of Page Fail (0).

  • The MFP may hang with a Processing job message when printing stored faxes off a schedule.

  • Receiving fax will fail if the TSI (Transmitting Subscriber Identification) contains a multi-byte character (e.g. Asian character). The fax status message is typically Communication Error (2).

Current firmware revisions included in the firmware bundle (Version 46.181.0)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20071210 46.181.0
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.15.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.36f
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.171.3

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20070925 46.171.3

NOTE: This release includes the ability to automatically adjust for daylight saving time. HP strongly recommends this be configured via the EWS (Embedded Web Server) or WebJetadmin (it is not possible to verify all DST settings via the control panel or menu map). Selecting your time zone will automatically set the appropriate start and end dates for daylight saving time.

After configuration, settings can be verified from the EWS as follows:

  • Select the Settings tab from the top of the EWS (password may be required).

  • Select Date and Time from the left side of the Settings Page.

  • Select Advanced.

  • Select Start Date/End Date.

  • Verify the Start Date, End Date, and DST Offset settings are correct for your time zone.

Accessing the EWS:

  • Open your web browser.

  • In the Address or Go To field, type the Internet Protocol (IP) address that is assigned to the product (for example, http://192.168.1.1) or the host name (for example, NPI474283 )

If the Information tab is the only one at the top of the page, your administrator has restricted access by setting an EWS password.

Enhancements

Base MFP

  • Expand Kerberos username field limited to accommodate long UserPrincipalName entries.

  • Allows the keyboard language/layout to be selected independently from MFP Language. The new menu item is Keyboard Layout in the Device Behavior for — series products and Systems Setup for non-M-series products. A new keyboard layout option of Swiss/French (QWERTZ) is also added.

  • A Stack Alignment menu item has been added to improve output stack quality. Speed will be reduced if Align Sheets is selected.

Embedded Digital Sending

  • Embedded Send to Folder can now use DNS or WINS.

Fixes or improvements

Base MFP

  • A 49.4C02 error may be presented on the control panel when printing with host print / VPS print jobs.

  • A 49.4C04 error may be presented on the control panel when printing certain PDF files.

  • A 49.4c27 may error if a hard key is pressed quickly after confirming authentication credentials.

  • When the direct PDF printing feature of the MFP is used some documents may print pages containing postscript code.

  • The firmware release 46.161.6 added the ability to automatic adjust the clock for daylight saving time. With that release, if the MFP is turned off for the entire duration of the time change (turned off before 2:00 AM, and on after 3:00 AM in the U.S.) the clock will not adjust.

  • Time Zone control panel menu is English-only.

  • Time zone information prints outside the margins in the menu map enabled the ability to logon with UserPrincipalName without specifying a domain.

  • You may receive an error while trying to delete an email distribution list which has long entries.

  • Incorrect localization of time zone names in the EWS.

  • The Date/Time and Time Zone wizards no longer appear after a firmware upgrade, or with new units. This allows complete remote management. Users must remember to set the date, time, time zone, and DST behavior to insure correct time settings.

  • You may see a 49.4C02 error while printing certain files from the Macintosh PS driver.

  • Special Characters are not accepted in an MFP device password.

  • Unable to print using the Print option within the EWS.

  • Possible MFP hang if the stapler/stacker door is opened during operation.

Embedded Digital Sending

  • Digital Send client application may hang when you press the RESET or STOP buttons after initiating a scan.

  • Email text message is set to False if a change is made on the advanced tab after upgrading to 46.151.8.

  • Embedded Send to Folder meta data files contain no carriage returns.

  • An Embedded Send to Network Folder Job may fail when sending across different subnets.

  • When sending an email, the time on the attached image's header will be ahead by one hour from when the email is sent.

  • Setting the Compression Mode does not have any effect for Scan to Local Folder jobs.

Analog Fax

  • Receiving fax will fail if the TSI (Transmitting Subscriber Identification) contains a multi-byte character (e.g. Asian character). The error message is typically Communication Error (2).

  • The date stamp on received faxes prints improperly when the device is set to Chinese, Japanese, Korean and Russian language.

Current firmware revisions included in the firmware bundle (Version 46.171.3)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
(Datecode: 20070925 46.171.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.15.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.36b
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.161.6

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20070613 46.161.6

NOTE:
  • This firmware release has a new feature to automatically adjust for Daylight Saving Time. After installation of the firmware, the MFP may have a control panel screen prompt for time zone or date and time. These screens will remain on the MFP until action is taken by a user. While the prompts are displayed, the MFP will accept print and fax jobs, but will not print them until after the user responds to the prompt.

  • There are isolated conditions where the time zone and Daylight Saving Time adjustment appear to be configured, but are not. Correct configuration can be verified in the EWS by going to the Start and End Date page in the EWS. A device that is not configured will have a “0” in the DST Offset field, and incorrect dates for Start Date and Stop Date. Navigate to the Start and End Date page of the EWS as follows:
    [Settings]/[Date and Time]/[Advanced]/[Start Date / End Date]

Enhancements

Base MFP

  • The black bar across the top of the devices internal pages (i.e. Fax Report, Configuration Page, etc..) has been removed to reduce toner consumption when pages are printed frequently.

  • Added Alternate Letterhead mode to MFP firmware. This feature should only be used when the driver does not support the functionality. Selecting the feature in both the driver and MFP will produce unexpected results.

    NOTE: This release may fail (49 error) when using this feature with A5, B5, and Executive paper sizes. A fix will be available in the next release.
  • Automatic Daylight Saving Time adjustment added.

Embedded Digital Sending

  • Allows Embedded send-to-folder to be configured such that user directories can be locked down, limiting access to the user that owns the directory.

  • Added support for e-mail PDL's and fax speed dials to Simple Device Address Book.

  • When Use address book entries only is selected in the Embedded send-to-email configuration, end users will now be prevented from adding entries to the local address book. This enables administrators to further restrict send-to-email destinations.

Fixes or improvements

Base MFP

  • You may see a 20 Insufficient Memory error when printing certain pdf files with the postscript driver.

  • Unable to output to stacker when calling a user-defined media type.

  • A 49.4c02 error may be seen on the HP Easy Select control panel when printing documents with certain Franklin Gothic Book True Type Fonts.

  • A 49.00FF error may be presented on the HP Easy Select control panel when printing certain PDF's.

  • MFP will roll to a different NTP server when configured by hostname if named server is not available.

  • Some duplexed documents may output incorrectly when the print job sources paper from more than one tray on the device.

  • The devices Embedded Web Server's Security page is not localized correctly for UTF-8 languages.

  • Event log may show values above 59 seconds instead of rolling to minutes.

  • Homescreen image may be missing from the EWS Authentication Manager Help when viewed through a Mozilla Firefox web browser.

  • New color tables have been added to help with larger color gamut and provide more consistency between products.

Embedded Digital Sending

  • 3rd party solutions developed using Simple Document Capture (SDC) will now work correctly when the device is added to the Digital Sending Software (DSS).

  • Device may use Simple Bind for LDAP Addressing although it is configured for Kerberos Bind.

  • Long email addresses are truncated when they are added to the local address book. The limit is now extended to 64 characters.

  • Blank passwords not allowed for Embedded LDAP Authentication.

  • Possible 49.4c02 error while using Embedded send-to-folder.

  • Device improperly wakes from sleep mode if either the sleep delay timeout is triggered or if the Sleep button is pressed.

  • Embedded LDAP over SSL Authentication does not work in Windows 2000 and Windows 2003 environments.

  • Email setting may be reset if a Send to Email job is left on the Flatbed and while trying to sending second job from ADF.

Analog Fax

  • Fax volume control for receiving faxes is same audible level when switching between high and low.

  • No support for localized characters in the COMPANY NAME field of the FAX HEADER in the EWS (only ASCII characters 32 to 127).

  • The Redial Interval value does not remain constant across the Embedded Web Server (EWS) Digital Sending Fax settings, and Menu Fax Settings.

  • When receiving faxes on a device set to French language, the name of the month in the fax header may appear incorrectly.

  • Unable to enter Alt or Shift+Alt characters in Company Name field when Devices Language is set to Czech.

  • Faxes received in ultra-fine (400 dpi) quality may fail with an error or print out distorted.

  • The Fax Call Report may print twice if a received fax fails with certain errors.

  • The MFP may display a 49.4c2f service error when receiving a fax.

  • Some fax status messages are truncated on the verbose Fax Activity Log.

  • Stored faxes may not print at the scheduled time if the MFP is rebooted after they are received (and stored).

  • When sending a fax to several destinations and some of the numbers fail with a No answer, some of the numbers that were successful may not show in the Fax Activity Log.

  • The Embedded Web Server (EWS) allows fax notification to be set to e-mail, even if sending e-mail has not been configured on the device.

  • The time stamp on the Fax Call Report may be unreadable when the device is set to Russian.

  • The status message in fax email notifications may appear incorrectly when the device is set to French language.

Current firmware revisions included in the firmware bundle (Version 46.161.6)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
Datecode: 20070613 46.161.6
500 sheet stapler/stacker (Q7521A/Q5691A)
No firmware code in this revision
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.33.15.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.35u
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.151.8

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20070213 46.151.8

Enhancements

Base MFP

  • Added the capability to turn off the visibility of the Color Usage Job Log menu from the Embedded Web Server and the Front Control Panel. This new feature can be enabled within the EWS under the Settings, Security page. The Color Usage Job Log will continue to collect information but will not be visible to the end user.

  • Auto crop white space from documents on the glass, so that the image is located upper left of the page.

  • Add the ability to adjust the clock for daylight savings time when using both the EWS and Web JetAdmin in conjunction.

  • Added the ability to set a Sleep time with in the EWS for each day of the week. At the specified time the printer will enter into the Power Save Mode.

Embedded Digital Sending

  • Embedded Send to Network Folder permissions. Allows ESNF to be configured such that user directories can be locked down, limiting access to the user that owns the directory.

  • Adding User Principle Name support to Embedded Kerberos Authentication.

  • Embedded Send Network Folder - Add support for the forward slash (/) characters in a UNC path.

Analog Fax

  • Removed voice calls from the Fax Activity Log.

  • Remove fax number from failed confirmation print out.

Fixes or improvements

Base MFP

  • Menu Map does not correctly reflect control panel lock settings.

  • You may see a 49.4C0x error while accessing the Supplies Status menu during a scan job.

  • Embedded Kerberos Authentication will not resolve passwords with European characters.

  • Media sensor threshold was reset on an @PJL INITIALIZE command, a restore factory defaults, or a cold reset.

  • Increase the job limit to allow more than 32 jobs to be stored.

Embedded Digital Sending

  • No date field in SMTP header causing send-to-email failures.

  • Intermittent loss of Send to Network Folder Jobs.

  • LDAP performance may be slow In Enterprise Directories.

  • Your filename may be reset after you select Folder Destination for Embedded Send to Network Folder.

  • Disk Initialization Clears Settings for Digital Send.

  • Scan-to-local file fails when network not detected on bootup.

Analog Fax

  • Corrupt faxes may be scaled to a 1x1 inch thumbnail when printed.

  • Not possible to differentiate between an original call and a retry in the Fax Activity Log.

  • Received Legal faxes are printed on B4 paper size even though legal is loaded in the printer.

  • MFP may hangs when entering Fax Screen while disconnected from the network.

  • Long phone numbers result in overlapping columns on fax reports in German localization.

  • MFP will not print from Trays 2,3,4 for incoming LTR faxes when Tray1 is set to anything other than ANY/ANY & FaxPaperTray=0.

  • Not possible to send fax when the MFP is disconnected from the LAN.

Current firmware revisions included in the firmware bundle (Version 46.151.8)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
Datecode: 20070213 46.151.8
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.24]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.15]
Embedded JetDirect
V.28.64.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.35q
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.141.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20060914 46.141.9

Enhancements

Base MFP

  • 49.FF81 errors logged to the Event Log.

  • Firmware upgrades are now logged to the Event Log.

  • Firmware version included in all Event Log entries.

  • Implemented HP separator page in the driver properties.

  • Fax number is removed when confirmation fails with Fax Number Confirmation enabled.

  • When Fax Confirmation is enabled, completely obscure the original number while entering the confirmation number.

  • Refinement made to default color tables.

  • Added additional metadata keys to support third party accounting software.

  • New security page has been added to the Embedded Web Server.

  • Ability to use simple or simple over SSL for LDAP addressing when using Kerberos authentication.

  • Implemented an Intermediate control panel lock feature.

Embedded Digital Sending

  • More complete user information is included with send to email jobs sent through SMTP gateways.

Analog Fax

  • Display the name of any speed dial chosen next to the number when using quick dial feature.

  • Added Backup and Export capabilities for Fax Address Book and Seed Dial lists.

Fixes or improvements

Base MFP

  • 49.4C02 error may occur when trying to authenticate at the control panel.

  • Some PDF files may print with inverse colors.

  • 49.5001 may appear with storing and retrieving large numbers of copy jobs.

  • The Cancel button on Restrict Color Page may not work properly.

  • Printing all Private Jobs may not print requested number of copies in each job.

  • Some ADF jams may hang third party SCAPE solutions.

  • Secure Storage Erase operations may not consistently show up in the event log.

  • Screen animations are incorrect for 60.02 and 60.04 errors.

  • 49.4C02 error may occur after performing restore factory setting following a Disk INIT/NVRAM INIT.

  • Kerberos Authentication may not work when the LDAP Server Bind Method is anything but Kerberos.

  • Fax Modem failure when number dialed contains 80 digits or more (Prefix and Recipient combined).

  • While LDAP server not available message is displayed, Menu items may disappear or pressing Reset & Start initiates a copy job.

  • 49.4C02 may occur on power cycling MFP with LDAP Authentication set to Log In At Walk Up.

  • An Advanced button should exist next to the Kerberos Default Realm (Domain) entry. Clicking it would bring up a screen with up to 8 alternate Kerberos domain entries.

  • Send to Folder may be disabled when addressing is configured in EWS.

  • Some of the Localization strings for the message Disk initialization not performed have incorrect characters.

  • Scan Scaling Error message is cropped in all languages except English.

  • Device SMTP Username localization is incorrect for Swedish and Spanish languages.

  • The string IPTU Version on the Configuration Page is in English even when the MFP is set to a different language.

  • Missing localized strings in same languages for the Control Panel RFU upgrade progress bar.

  • The 30.1.38 error code is not displayed with the error message in languages other than English.

  • 60.xx messages implied wrong tray on control panel.

  • Fax paper handling -- MFP prompts to load media into tray when correct media is available in another tray.

  • Pressing the Reset key during a scan initiated by a third party application running on the MFP, the device may become unresponsive.

  • 49.4C02 or 49.4C06 may occur when pressing Reset key with some third party Digital Send Enabler applications.

  • Send to Folder file size is always the same no matter what is selected - Small, Standard or Large file size.

  • Digital Send Services log is limited to 32 entries.

  • Paper Handling menu is locked when Control Panel Lock is set to Moderate.

Embedded Digital Sending

  • SMTP Authentication may fail when using a Microsoft SMTP Server.

  • LDAP search request which contains cn=* and mail=* may exhibit slow performance.

  • E-mail Fax Notification is not including thumbnail image (include thumbnail option is not selectable in EWS).

  • When setting up Embedded Send To Network Folder with MFP User Credentials, the user is prompted to enter Public Credential Information before leaving EWS.

Analog Fax

  • MFP will not print Legal size faxes from trays 2 or 3 when certain paper size settings are used.

  • Not all fax numbers are listed in the email notification when the list contains up to 1500-2000 characters.

  • PC Fax email notification's To field displays name garbled.

  • 49.6A08 or 49.6A18 Compression Error when a modem failure occurs while receiving a corrupted fax.

  • Implemented new telecom features for Belarus fax compatibility.

  • FAX ACTIVITY LOG may show negative job duration if no end time is logged when fax is terminated unexpectedly.

Upgraded component firmware

  • 500 sheet stapler/stacker (Q7521A/Q5691A) version [MP04.24]

    Update to allow this device to be used on the HP LaserJet M3445mfp.

  • Embedded JetDirect version V.28.64.FF

    Resolved DNS, remote subnet, Kerberos, and stack issues.

  • Analog Fax Accessory (Q3701A) version 2.35i

    Added support for a new country code for Belarus as well as FDB responses from the modem. Also extends the command buffer to 160 characters.

  • DC Controller version 3F

    Modified the cartridge developer/charger bias to reduce toner scatter in certain environments.

Current firmware revisions included in the firmware bundle (Version 46.141.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
46.141.9
(Datecode: 20060914 46.141.9
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.24]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.15]
Embedded JetDirect
V.28.64.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.35i
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 46.131.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20060629 46.131.9

NOTE: A new feature has been added to this firmware roll that displays the name of the current firmware module being upgraded. In some languages we have observed that the module name may be missing characters on the beginning or end of the text string. This is only a display issue and has no impact on the upgrade process. This behavior will be resolved in the next firmware release. The progress bar will only be seen when upgrading or downgrading from version 46.131.9.
Enhancements

Base MFP

  • A menu item has been added in the boot loader to allow an administrator access PIN to be set.

  • Provides a mechanism to disallow stored jobs by sending a PJL command.

  • Some fax menu items now available with control panel lock set.

  • Added the ability to reduce a 2-sided document when using the Automatic Document Feeder.

  • Progress bar has been added to the control panel during the firmware RFU upgrade process to provide better user feedback during longer upgrades.

  • Added power cycle messaging to control panel for 49 errors.

  • Third-party solutions now reserve (hold off print jobs) just like internal MFP applications.

Embedded Digital Sending

  • Added support for LDAP to transverse the entire LDAP tree.

  • Added Mixed Letter/Legal job support for Send to Email, Send to Folder, and Send to Fax.

  • Added a PJL command to enable a mode where the authenticated user's name is automatically placed in the cc field, and allows the user to edit the To: field.

  • Added a PJL command that disables the bcc: field in Send to Email.

Analog Fax

  • Added the ability to schedule fax printing at a different time for each day of the week.

  • Added the ability to print fax reports from the fax input tray.

Fixes or improvements

Base MFP

  • Print jobs with long file names will generate a 49.0E00 error when printing form Macintosh OS 10.4.

  • The Russian string for Reduce/Enlarge on the copy settings screen is cropped at both ends of the string.

  • Job Held Timeout can be changed to also delete stored jobs (PJL command).

  • When printing direct PDF documents, multiple copies with odd number of pages in duplex mode, output may have blank page as first page.

  • Using DSS Workflow, Help popup doesn’t disappear even though screen is changed by selecting the Back button.

  • XML log file missing information from PC Fax jobs. Only applies to job accounting solutions.

  • Pressing the Authentication Manager Apply button multiple times puts the device into a Device Busy State, resulting in slow device performance and inaccessible device functions.

  • Chai-based solutions only: Inconsistent job name values returned.

  • Control Panel Virtual keyboard may seem slow. When the user presses Ok, Enter or Cancel the MFP performs the appropriate action and return to the previous screen, which can take up to 3 seconds.

  • Spaces doubled with some Japanese font solutions.

  • Control panel button presses may take up to thirty seconds to respond (beep) with some third party software loaded on the MFP.

  • Poor performance with I/O filters (third-party solutions).

  • 49.4C02 Service Error may occur when MFP is powered on with Jobs in HP-UX print queues.

  • Menu screen may be available to unauthenticated users.

  • Duplex Job Mode scaling job from ADF gives error, but scales anyway.

  • 30.01.10 ADF Fan Error is not reported after power cycle.

  • Replace Check Cables message with 30.xxxx error message.

  • 30.1.25 Scan Failure while ADF output bin full sensor triggered at the commencement of a scan.

  • German language cleaning page has incorrect translations.

  • Control panel led diagnostics in the Spanish language both say Start = green.

  • Letter “L” for Liechtenstein under AFAX Location on the MFP is missing in Portuguese.

  • Hungarian language Help “What is this” when in fax component is in English.

  • When in the PC Fax Send menu options are Disabled/Enabled instead of Disable/Enable in English.

  • Localization errors in Kerberos error message in French and Spanish.

  • Extra parenthesis displayed on Finnish language Restrict Color settings.

  • Display errors with language set to Czech.

  • The translation for the Paper handling configuration page into German language is wrong.

  • Updated instructions for registration adjustment pages, instructions are now correct.

  • When using CLJ4730mfpthe Print Quality troubleshooting page, instructions are for the CLJ4700.

  • Possible user interface hang or crash when background buttons are pressed quickly after a failed home screen authentication.

  • Control Panel OK button for Spanish Localization is in English.

  • 49.4C02 or 4C06 error may occur while randomly accessing control panel during send to network folder.

  • MENU items disappear when device function is configured through LDAP bind method.

  • Alert message for ordering staples has the wrong P/N.

  • Disable Direct Ports option does not disable the parallel port.

  • Chai-based solutions only: Slow printing from Job JNI.

  • Changing from DHCP to Manual, then changing IP address twice may cause a 49.4C02 error.

  • When authenticated Color Access Control is enabled, application and user information may be incorrect in the Color Usage Job log.

  • Restrict Color page in German language does not display Color Usage Job Log link.

  • An entry containing a hyphen is not accepted in Restrict Color username and application fields.

Embedded Digital Sending

  • Invalid characters (\, ", ;, etc....)are being allowed for Filenames after you enter special or ALT characters. This is being allowed for DSS Folder and Embedded Send to Network Folder.

  • Create Directory Based On Username Missing Files.

  • Slow send to FTP with third party applications loaded on the MFP.

  • Poor performance for 1-bit mixed mode TIFF/MTIFF jobs.

  • Added email alert support for SMTP servers that require authentication.

  • The message Kerberos Server Not Found may appear when configuring Embedded Kerberos Authentication with the Default Realm as the Kerberos Domain Controller and authenticate at the MFP control panel.

  • Embedded Kerberos Authentication Not Passing Credentials To SMTP Gateway.

Analog Fax

  • Possible fax errors with Avaya PBX systems.

  • Character limit for length of fax COMPANY NAME field varies from component to component. It is now standard at 30 characters.

  • PC Fax Send driver sends a fax, even though fax is disabled with DSS.

  • Analog fax card is not disabled during secure disk erase.

  • Analog fax modem may not upgrade firmware correctly.

  • Setting Country Code to Morocco, the default rings to answer is set to 0 instead of 3.

  • PC Fax Send entry on Fax Accessory Configuration Page prints with space-colon instead of colon-space.

  • Added analog fax multitech debug commands - T.30 portion.

  • LAN fax dialing sequences can now be hidden when using DSS.

Upgraded component firmware

No user-perceivable changes.

Current firmware revisions included in the firmware bundle (Version 46.131.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
46.131.9
(Datecode: 20060629 46.131.9
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.22]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.15]
Embedded JetDirect
V.28.64.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.32z
DC Controller
3D

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Enhancements and Fixes provided with Firmware revision 46.121.2

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20060214 46.121.2

Enhancements
  • Color internal pages now print in black and white.

  • Added Embedded Kerberos Authentication.

  • Added Color Access Control print capabilities.

  • Added PC Fax functionality.

  • Improved Authentication Management & Authentication Clean Up processes.

  • Added indicator for custom color tables on the Configuration Page.

  • Copy Scale-to Fit setting can now be set as default.

  • Added the ability to configure SMTP and LDAP server hostnames from Embedded Web Server.

Send to Email

  • Change version of PDF generated in digital sending (email, folder, workflow) from 1.2 to 1.4.

Embedded Analogue Fax

  • Fax Resolution can now be set per Job.

Fixes or improvements

Base MFP

  • 49.00FF when receiving multi line response from SMTP servers.

  • 49.4C06 may occur when pressing Log-out button in Authentication Manager Using Walkup Authentication: Login Failed, Invalid User credentials popup window may not pop-up in some situations.

  • 49.4C06 with multiple presses of the Reset button using Securejet may occur.

  • May see 49.4c02 or 49.4c06 Service errors or UI Hangs/Crashes when background buttons are pressed quickly after failed Home screen enabled with any authenticator (e.g. LDAP, Kerberos, Securejet…)

  • 49.4C06 may occur when performing firmware upgrade.

  • 49.4C02 may occur using Web Jetadmin 8.0 when group configuring devices with Authentication Manager Applet loaded if one or more of the devices does not have AM Applet loaded.

  • 49.4C02 while deleting speed dial entries in fax feature.

  • 49.4C02 on reset or timeout while Authentication Method Not Found message is displayed.

  • 49.4CF0 may occur when a large (259 page) pc fax job is sent followed by a few small pc fax jobs.

  • 49.5001 may encounter memory resources error with 3rd party applications loaded.

  • 49.0E00 at the printer when printing from Mac OS 10.4 with long file names.

  • PJL/PCL file from IDPS doesn't print, printer says processing job then returns to Idle status.

  • Slow printing behavior from Tray 4.

  • The Restrict Color setting are not reset when restore factory defaults are selected in the Control Panel.

  • When Enable Pin authentication for color copy is set, PIN authentication screen may not be presented.

  • Pressing Reset on PIN Authentication screen returns user to Copy, not Home screen.

  • The help displayed for Cancel button is not correct.

  • Insertion point does not always match the selected number when using accelerated scrolling in the Fax menu.

  • MFP may resolve invalid network time server hostnames to bogus IP addresses.

  • Updates were made to the internal color tables.

  • Color Usage Job Log does not show user and application name for stored jobs.

  • Letter originals copied from the glass print on legal when mixed media is set.

  • Screen refresh issue when changing from Securejet to MFP user interface.

  • Password in plain text may flash on screen after walkup authentication.

  • UI Freeze on Fax dialog after using scroll down button with Fax Number Confirmation Enabled.

  • During Job Mode, the Scan Next screen times out even though another paper size is selected within the inactivity time.

  • Multiple localization issues have been resolved.

  • Copy calibration issue causes Dark Blurry Copies.

  • May see hangs when Processing Complete event is displayed during scan or copy jobs.

  • Device may crash or hang using the application Canvas.

Embedded Digital Sending

  • Addressing check box may be turned on when MFP is rebooted or service restarted.

  • Email FROM address may be cleared and locked after AutoStore send.

  • In send-to-email, if the sender’s address is configured to be locked the FROM address may not be locked right after a reboot.

  • Polling service may not work properly.

  • 49.4C02 error after changing WINS via EWS during Send to Folder job.

  • Switching from PIN Authentication to DSS Authentication, DSS Authentication does not initially appear.

  • Mysterious error message may appear when attaching device to DSS if authentication is configured.

  • Loading AutoStore may produce 95 errors in event log.

  • Authentication settings lost for AutoStore when upgrading to latest release.

Analog Fax

  • 49.6A08 Modem Failure / Compression error sending LGL fax in standard resolution.

  • PC FAX jobs with email Address of 256 characters, PC Fax will be sent successfully. 49.4C06 error occurs When email Notification is sent.

  • Time stamp is in MM:SS and not HH:MM:SS

  • Entering Dialing Prefix through the MFP Accepts 50 Characters whereas through EWS it accepts only 49.

  • Default PC Fax value is set to Disabled.

  • Configuration Page shows RING BURST OFF TIME setting twice.

  • Company name in the Fax header is truncated to 19 characters.

  • Fax Confirmation Page may print the phone number and user access code.

Upgraded component firmware

  • DC Controller rolled to version 3D

    • Fixed issue with tray 2 pickup motor causing 4800 Hz noise during first portion of sleep mode .

  • Copy Processor Board - CPB FW rolled to version 1.028 (2.0)

    • Increased home position delay timeout, reducing the frequency of 30.1.8 errors reported.

Current firmware revisions included in the firmware bundle (Version 46.121.2)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
46.121.2
(Datecode: 20060214 46.121.2)
500 sheet stapler/stacker (Q7521A/Q5691A)
MP04.22
700 sheet 3-bin mailbox (Q7523A/Q5692A)
MP04.15
Embedded JetDirect
V.28.62.FF
Copy Processor Board
1.028 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.32w
DC Controller
3D

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Enhancements and Fixes provided with Firmware revision 46.111.9

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20051001 46.111.9

Enhancements

No enhancements made to this version.

Fixes or improvements

Base MFP

No user-perceivable changes.

Embedded Digital Sending

No user-perceivable changes.

Analog Fax

No user-perceivable changes.

JetDirect Inside

No user-perceivable changes.

DC Controller

  • 49.2107 error after pressing the Stop button.

  • 59.C0 error occurs coming out of sleep mode.

Current firmware revisions included in the firmware bundle (Version 46.111.9)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
46.111.9
(Datecode: 20051108 46.111.9)
500 sheet stapler/stacker (Q7521A/Q5691A)
MP04.22
700 sheet 3-bin mailbox (Q7523A/Q5692A)
MP04.15
Embedded JetDirect
V.28.62.FF
Copy Processor Board
1.025 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.32w
DC Controller
3C

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Enhancements and Fixes provided with Firmware revision 46.111.8

You may see improvements for the problems mentioned below by updating your MFP's firmware with revision 20051001 46.111.8

Enhancements

Base MFP

  • Added the secure file erase mode setting in the printed configuration page and Embedded Web Server configuration page.

  • Changing Turkish Keyboard layout to Turkish Q setup.

  • A new keyboard layout was added that provides French language with a QWERTY layout.

  • Added the ability to mix originals from the ADF and glass in job mode.

  • Two-level PIN authentication has been added to control access to mfp features, like color copy and send functions.

  • Added Alternate Letterhead Mode (ALM) for copying. Enabling this mode causes all copy jobs to go through the duplex paper path, allowing preprinted media to be loaded the same way in the input tray for simplex and duplex printing. Simplex printing runs at half speed (same number of sheets per minute as duplex) in this mode.

  • Added third party chai support of host USB port.

  • Increased job storage limits on hard disk from 100 to 300.

  • Added one additional symbol set to support internal Hebrew fonts.

Embedded Digital Sending

  • Added the ability to send to a network folder.

  • Added the prompt Add To Local Address Book?.

  • Added the ability to compress MTIFF/TIFF with new JPEG compression format.

  • A mode was added to automatically fill in the To: field with the same entry as the From: field, and not allow other entries. This is only used by specific enterprise customers, and is set via a PJL file.

  • Added embedded SMTP authentication.

  • Added image file naming for send to email (for third party software only).

  • Enabled file naming on per folder basis.

  • Added support for SSL over LDAP. This support is provided via the JetDirect interface and provides encryption for embedded LDAP Addressing as well as embedded LDAP Authentication.

  • Added support for embedded LDAP Authentication.

Analog Fax

  • Added the ability to require fax numbers to be entered twice. This is only used by specific enterprise customers.

  • Improved access to fax confirmation reports.

  • Added capability to easily delete one number out of a speed dial list without removing the entire list.

  • Added Sending fax page X of Y (To:<phone number>) to control panel while sending fax.

  • Added the ability to add an entry to a Speed Dial list after it has been saved.

  • Added the ability to access speed dials from the main fax screen.

  • The Stop button can now be used to cancel a fax.

JetDirect Inside

  • Enhanced SSL proxy functionality.

  • Increased the number of UDP sockets for third party solutions.

Fixes or improvements

Base MFP

  • Minor localization errors.

  • 49.00FF error may occur when copying duplex Letter pages from the ADF to a stored job.

  • Internal clock drifts during power save.

  • Clock drift correction not working as expected.

  • Requesting a menu map during warm up, then selecting Cancel before anything prints may cause a 49.4C02 error.

  • Multiple media size and type prompts appear when selecting size and type.

  • Scanner calibration fails when following instructions on the control panel.

  • Color toner page counts increase when printing grayscale documents.

  • Control panel help procedure does not resolve 60.02 error.

  • Bad DNS or hostname causes control panel hang.

  • Missing latin-4 symbol set data for UFST 4.6.

  • Mixed Letter/Legal copy job can cause Processing... hang.

  • When the Sleep mode is Off , the Back light turns Off after 60 minutes. Then sleep key does not respond.

  • Large jobs containing JPEG files may fail to print.

  • Selecting Mixed Media when default copy paper size is not auto may result in a 49.4C02 error.

  • Sending jobs via Embedded E-Mail, Embedded Send to Folder or Fax, the bytes field in the EWS device log is blank.

  • Corrected the situation where book copy and job mode were used while the ADF had paper loaded. An incorrect message would appear.

  • MFP will not go into sleep mode when the sleep button is pressed. May be the result of inability to communicate with LDAP server.

  • EWS configuration page may indicate incorrect status of Card Slot 2.

Embedded Digital Sending

  • MFP polls the SMTP gateway every 60 seconds, which may fill the SMTP server log files.

  • MFP does not issue an SMTP QUIT command.

  • Applying DSS authentication settings clear embedded LDAP authentication settings.

  • Unable to select email address to delete after deleting address in address book edit.

  • Test LDAP Settings uses 1 second timeout rather than selected value.

  • Possible 68 errors if unit is powered down too soon after changing DSS settings.

  • Possible 86.1B8E errors when selecting multiple email destinations from a very large LDAP address book.

  • The email keyboard screen can stop responding to the Ok and Cancel buttons.

  • May not be able to add the CLJ4730mfp to DSS.

  • When trying to verify or send to an printer via FTP, the verification or job will not succeed.

  • Corrected the file size for send to FTP/Folder logs to include all the pages for JPEG and TIFF files.

  • Error may occur when the search root is left blank for LDAP.

  • When using LDAP Authentication and send-to-workflow the name of the logged-in user is not published in the XML file.

Analog Fax

  • Fax continues to receive calls after being disabled via DSS, until power cycled.

  • Norwegian, Danish, and German characters don't appear correctly on the fax header.

  • Fax recipients entered in the Search phone book screen are being duplicated after exiting Phone book.

  • Possible 49.6AXX error when faxing to a LanFax server.

  • With language set to French, email fax notification may indicate failure when fax was successful.

  • Possible 49.4C02 or 49.4C06 error when scrolling the fax address book.

  • Possible 49.4c04 error may occur when receiving a corrupted fax.

  • Fax confirmation reports may print without a thumbnail image.

  • Quick power cycle can cause the Fax to show Configure Fax button. Pressing button does nothing.

  • If a stack of documents is faxed to a destination fax machine and an error occurs after the first page is sent, but before the last is sent, the whole stack is resent.

JetDirect Inside

No user-perceivable changes.

Current firmware revisions included in the firmware bundle (Version 46.111.8)
COMPONENT
FIRMWARE VERSION
CLJ4730mfp Series Printers
46.111.8
(Datecode: 20051001 46.111.8)
500 sheet stapler/stacker (Q7521A/Q5691A)
MP04.22
700 sheet 3-bin mailbox (Q7523A/Q5692A)
MP04.15
Embedded JetDirect
V.28.62.FF
Copy Processor Board
1.025 (2.0)
Scanner Control Board
CMNPSL 27
Analog Fax Accessory (Q3701A)
2.32w
DC Controller
36

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