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Setting Up the Printer for a Wireless Network for the HP ENVY 100 e-All-in-One Printer Series

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.

NOTE: If you have not already set up your printer, click here for instructions to set up the printer hardware , and then return to this document to set up your printer on a wireless network.

Windows 8

Follow these steps for the Windows 8 operating system.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.

    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.

    3. Click Utilities, and then click Printer Setup & Software Selection.

    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 1: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 2: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows 7

Follow these steps for the Windows 7 operating system.

Step one: Gather the required network setup items

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 3: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 4: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows Vista

Follow these steps for the Windows Vista operating system.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the product to your wireless WLAN 802.11 network.

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Download and install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 5: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 6: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Windows XP

Follow these steps for the Windows XP operating system.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Use an automated tool to help gather information

NOTE: This tool is not available for Mac operating systems.

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Step two: Connect to the wireless network with the Wireless Setup Wizard

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Download and install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 7: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 8: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

OS X v10.9 Mavericks

Follow these steps to install the software on a Mac running the Mavericks operating system.

Step one: Connect to the wireless network with the Wireless Setup Wizard

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step two: Install the software

The software CD that shipped with your printer is not supported in OS X v10.9 Mavericks. Follow these steps to download the current software from Apple Software Update. Repeat these steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: Older HP software might not be compatible with OS X v10.9 Mavericks. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from HP Software & Driver Downloads.
  1. Click the Apple menu (), and then click Software Update. Software Update checks for available updates and updates the database that your computer uses to determine available printer software.

  2. Click Show Details, select any available software updates, and then click Install.

    NOTE: Install all available software updates for best printer performance and functionality.
  3. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.

  4. Make sure that the printer is connected to the wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.

  5. Click the Apple menu, and then click System Preferences.

  6. Click Printers & Scanners, and then click the plus sign () in the lower left corner of the window.

  7. Click Add Printer or Scanner for a full list of printers.

  8. Under Name, click the name of your printer.

    NOTE: Make sure that the printer kind is Bonjour or Bonjour Multifunction.
  9. Click the Use box, and then select the name of your printer in the drop-down menu.

  10. Click Add to add the printer to the queue.

  11. If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.

    NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.

OS X v10.8 Mountain Lion

Follow these steps to install the software on a Mac running the Mountain Lion operating system.

Option one: Wireless installation

If you have not previously installed the software, follow these instructions.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Make sure that you have the following requirements before you begin:

    • Network name: The network name is the SSID (Service Set Identifier).

    • WEP key or WPA security passphrase

    • A computer that is connected to the wireless network.

    • Internet access. HP recommends broadband Internet access such as cable or DSL.

    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.

    • A USB cable (used only during installation).

    • Administrator privileges or password

  2. Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.

  3. Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network with the Wireless Setup Wizard

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Download and install the software

NOTE: If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 9: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 10: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Option two: Change connection type

If you want to change your existing connection to a wireless network, follow these instructions.

  1. Open HP Device Manager.

    Figure 11: HP Device Manager icon

    HP Device Manager icon
  2. From the Information and Settings drop-down menu, click Setup Assistant.

    The HP Setup Assistant window opens.

  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

OS X v10.7 Lion

Follow these steps to install the software on a Mac running the Lion operating system.

Option one: Wireless installation

If you have not previously installed the software, follow these instructions.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Make sure that you have the following requirements before you begin:

    • Network name: The network name is the SSID (Service Set Identifier).

    • WEP key or WPA security passphrase

    • A computer that is connected to the wireless network.

    • Internet access. HP recommends broadband Internet access such as cable or DSL.

    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.

    • A USB cable (used only during installation).

    • Administrator privileges or password

  2. Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.

  3. Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network with the Wireless Setup Wizard

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Download and install the software

NOTE: If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 12: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 13: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Option two: Change connection type

If you want to change your existing connection to a wireless network, follow these instructions.

  1. Open HP Device Manager.

    Figure 14: HP Device Manager icon

    HP Device Manager icon
  2. From the Information and Settings drop-down menu, click Setup Assistant.

    The HP Setup Assistant window opens.

  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

Mac OS X v10.6 Snow Leopard

Follow these steps to install the software on a Mac running the Snow Leopard operating system.

Option one: Wireless installation

If you have not previously installed the software, follow these instructions.

Step one: Prepare for installation

To gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.

  1. Make sure that you have the following requirements before you begin:

    • Network name: The network name is the SSID (Service Set Identifier).

    • WEP key or WPA security passphrase

    • A computer that is connected to the wireless network.

    • Internet access. HP recommends broadband Internet access such as cable or DSL.

    • Your wireless-capable HP product. Place it close to the computer during the installation procedure.

    • A USB cable (used only during installation).

    • Administrator privileges or password

  2. Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.

  3. Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network with the Wireless Setup Wizard

  1. On the HP product control panel, touch Setup (), and then touch Network. The Network menu displays.

  2. On the Network menu, touch Wireless Setup Wizard. The Wireless Setup Wizard searches for networks, and then displays them in a list.

  3. On the list of available networks, touch the network name (SSID) corresponding to your network.

    If the network name does not appear in the list, follow these steps to enter a new network name:

    1. Touch Enter New Network Name. A touch keyboard displays on the product control panel.

    2. Use the touch keyboard to enter the network name (SSID), and then touch Done.

      NOTE: Make sure that you enter the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
    3. When prompted, touch Infrastructure, choose if you have a wireless router.

    4. Touch Yes, my network uses WEP encryption or Yes, my network uses WPA encryption based on your network setup.

      NOTE: If you are not using encryption, touch No, my network does not use encryption.

    After you have selected your network, the HP product prompts you to enter your wireless security code. A touch keyboard displays on the product control panel.

  4. Use the touch keyboard to enter your WEP key or WPA passphrase, and then touch Done.

    A message displays on the control panel when the product has successfully connected to the wireless network.

Step three: Download and install the software

NOTE: If you partitioned your hard drive, you must install the driver on the same partition as the operating system.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 15: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 16: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Option two: Change connection type

If you want to change your existing connection to a wireless network, follow these instructions.

  1. Open HP Device Manager.

    Figure 17: HP Device Manager icon

    HP Device Manager icon
  2. From the Information and Settings drop-down menu, click Setup Assistant.

    The HP Setup Assistant window opens.

  3. Follow the on-screen instructions to change your connection type to an existing wireless network.

Related links

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

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