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HP Deskjet 1050, 1050A, 2050, and 2050A Printer Series - Scanning a Document to a PDF File Is Not Available when using HP Software in Windows
When you attempt to scan a document using the HP software, the method to create a PDF file is not available.
Solution: Download and install the updated software driver from the HP Website
The scan to a PDF document functionality is not available in older versions of the HP software. Download and install the latest version of the software to create PDFs.
Video of downloading and installing software from the HP website
The following video demonstrates how to download and install the software in Windows Vista.
NOTE: This video is for demonstration purposes only. The product and software in the video might differ from your product and available software.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube.
Download and install the software from the HP website
Follow these steps to download and install the software to your computer.