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HP Switch 5500/5500G - Display Interface command shows 0 packet count for last 300 seconds

3Com Knowledgebase Article

Title:

HP Switch 5500/5500G - Display Interface command shows 0 packet count for last 300 seconds

SoftwareFirmware Version:

3.3.2

Product:

3CR17250-91 - 3Com Switch 5500G-EI 24-port

3CR17251-91 - 3Com Switch 5500G-EI 48-port

3CR17252-91 - 3Com Switch 5500G-EI PWR 24-port

3CR17253-91 - 3Com Switch 5500G-EI PWR 48-port

3CR17254-91 - 3Com Switch 5500G-EI 24-port Chassis

3CR17258-91 - 3Com Switch 5500G-EI 24-port SFP

3CR17161-91 - 3Com Switch 5500-EI 28-Port

3CR17162-91 - 3Com Switch 5500-EI 52-Port

3CR17171-91 - 3Com Switch 5500-EI PWR 28-Port

3CR17172-91 - 3Com Switch 5500-EI PWR 52-Port

3CR17181-91 - 3Com Switch 5500-EI 28-Port FX

Fix:

Upgrade to 3.3.2p5 - Go to "Download drivers and software" and choose version 3.3.2p5 or later from the available software list for your product.

Symptom:

From the command line using the command "display interface" shows 0 bytes transmitted or received for the last 300 seconds

Cause:

Software bug

Fact:

Zero bytes are displayed in the last 300 seconds when displaying an interface from the CLI using software version 3.3.2

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