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HP Network Director/Supervisor - 3Com Network Director (3ND) or 3Com Network Supervisor (3NS) do not report ports on the Switch 2900 platform

3Com Knowledgebase Article

Title:

HP Network Director/Supervisor - 3Com Network Director (3ND) or 3Com Network Supervisor (3NS) do not report ports on the Switch 2900 platform

SoftwareFirmware Version:

5.20 release 1101P07 or later

3Com Network Director Version 3.0.sp3

3Com Network Supervisor Version 5.2.sp3

Product:

3CRBSG5293 - 3Com Baseline Plus Switch 2952

3CRBSG28HPWR93 - 3Com Baseline Plus Switch 2928 HPWR

3CRBSG28PWR93 - 3Com Baseline Plus Switch 2928 PWR

3CRBSG2893 - 3Com Baseline Plus Switch 2928

3CRBSG2093 - 3Com Baseline Plus Switch 2920

3C15100D - 3Com Network Supervisor

3C15500 - 3Com Network Director

Fix:

The current option is to install one of the 3Com Intelligent Management Center products as the new Switch 2900 platform is supported.

Symptom:

Using both 3ND and 3NS, legacy switches report uplink and downlink interface or port numbers

Latest Switch 2900 Baseline Switch Plus platform not reporting interface or port information, only as "NA" for "Not Available".

Legacy switches as well as some later platform 3com switches ports and interfaces are being reported by 3ND and 3NS

Cause:

Both 3ND (3Com Network Director and 3NS (3Com Network Supervisor) are End of Life products and do not have the latest product updates implemented

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