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HP Notebook PCs - Notebooks Are Transitioning From 512B Sectors to 4KB on HDDs With SATA Interfaces

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02653807

Version: 1

HP Notebook PCs - Notebooks Are Transitioning From 512B Sectors to 4KB on HDDs With SATA Interfaces
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2010-12-10

Last Updated: 2011-04-20


DESCRIPTION

Notebooks with 512 byte sectors are transitioning to 4KB sectors on Hard Disk Drives with SATA interfaces. This transition may impact the performance of the operating system, and will cause operating system Recovery Media to install 60 - 30% slower.

SCOPE

This issue affects all Consumer and Commercial Notebooks manufactured after August 2010.

RESOLUTION

To resolve this issue, follow the instructions included in the notebook white paper.

Preparing Advanced Format Hard Drives for Installing Microsoft Windows on HP Business Notebook and Desktop PCs


Hardware Platforms Affected: Compaq 320 Notebook PC, Compaq 325 Notebook PC, Compaq 420 Notebook PC, Compaq 510 Notebook PC, Compaq 511 Notebook PC, Compaq 515 Notebook PC, Compaq 516 Notebook PC, Compaq 610 Notebook PC, Compaq 615 Notebook PC, Compaq 620 Notebook PC, Compaq Mini CQ10-400 PC series, Compaq Mini CQ10-500 PC series, Compaq Presario 2200 Notebook PC series, Compaq Presario 3000 Notebook PC series, Compaq Presario 800 Notebook PC series, Compaq Presario B1200 Notebook PC series, Compaq Presario B1800 Notebook PC series, Compaq Presario B1900 Notebook PC series, Compaq Presario B2000 Notebook PC series, Compaq Presario B3300 Notebook PC series, Compaq Presario C300 Notebook PC series, Compaq Presario C500 Notebook PC series, Compaq Presario C700 Notebook PC series, Compaq Presario CQ32-100 Notebook PC series, Compaq Presario CQ35-100 Notebook PC series, Compaq Presario CQ35-200 Notebook PC series, Compaq Presario CQ35-300 Notebook PC series, Compaq Presario CQ35-400 Notebook PC series, Compaq Presario CQ36-100 Notebook PC series, Compaq Presario CQ40-100 Notebook PC series, Compaq Presario CQ40-200 Notebook PC series, Compaq Presario CQ40-300 Notebook PC series, Compaq Presario CQ40-400 Notebook PC series, Compaq Presario CQ40-500 Notebook PC series, Compaq Presario CQ40-600 Notebook PC series, Compaq Presario CQ41-100 Notebook PC series, Compaq Presario CQ41-200 Notebook PC series, Compaq Presario CQ42-100 Notebook PC series, Compaq Presario CQ42-200 Notebook PC series, Compaq Presario CQ45-100 Notebook PC series, Compaq Presario CQ45-200 Notebook PC series, Compaq Presario CQ50-100 Notebook PC series, Compaq Presario CQ60-100 Notebook PC series, Compaq Presario CQ60-200 Notebook PC series, Compaq Presario CQ61-100 Notebook PC series, Compaq Presario CQ61-200 Notebook PC series, Compaq Presario CQ61-300 Notebook PC series, Compaq Presario CQ61-400 Notebook PC series, Compaq Presario CQ62-100 Notebook PC series, Compaq Presario CQ62-200 Notebook PC series, Compaq Presario CQ62-a00 Notebook PC series, Compaq Presario CQ70-100 Notebook PC series, Compaq Presario CQ70-200 Notebook PC series, Compaq Presario R3000 Notebook PC series, Compaq Presario R3100 Notebook PC series, Compaq Presario R3200 Notebook PC series, Compaq Presario R3300 Notebook PC series, Compaq Presario R3400 Notebook PC series, Compaq Presario V2000 Notebook PC series, Compaq Presario V2200 Notebook PC series, Compaq Presario V2300 Notebook PC series, Compaq Presario V2400 Notebook PC series, Compaq Presario V2500 Notebook PC series, Compaq Presario V2600 Notebook PC series, Compaq Presario V2700 Notebook PC series, Compaq Presario V3000 Notebook PC series, Compaq Presario V3100 Notebook PC series, Compaq Presario V3200 Notebook PC series, Compaq Presario V3300 Notebook PC series, Compaq Presario V3400 Notebook PC series, Compaq Presario V3500 Notebook PC series, Compaq Presario V3600 Notebook PC series, Compaq Presario V3700 Notebook PC series, Compaq Presario V3800 Notebook PC series, Compaq Presario V3900 Notebook PC series, Compaq Presario V4000 Notebook PC series, Compaq Presario V4100 Notebook PC series, Compaq Presario V4200 Notebook PC series, Compaq Presario V4300 Notebook PC series, Compaq Presario V4400 Notebook PC series, Compaq Presario V6000 Notebook PC series, Compaq Presario V6100 Notebook PC series, Compaq Presario V6200 Notebook PC series, Compaq Presario V6300 Notebook PC series, Compaq Presario V6400 Notebook PC series, Compaq Presario V6500 Notebook PC series, Compaq Presario X6000 Notebook PC series, Compaq Presario X6100 Notebook PC series, HP 2133 Mini-Note PC, HP 420 Notebook PC, HP 425 Notebook PC, HP 4410t Mobile Thin Client, HP 500 Notebook PC, HP 510 Notebook PC, HP 520 Notebook PC, HP 530 Notebook PC, HP 540 Notebook PC, HP 541 Notebook PC, HP 550 Notebook PC, HP 620 Notebook PC, HP 625 Notebook PC, HP Compaq 2230s Notebook PC, HP Compaq 6510b Notebook PC, HP Compaq 6515b Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6720t Mobile Thin Client, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 8710p Notebook PC, HP Compaq 8710w Mobile Workstation, HP Compaq nx6130 Notebook PC, HP Compaq nx6330 Notebook PC, HP Compaq nx7100 Notebook PC, HP Compaq nx7200 Notebook PC, HP Compaq nx7220 Notebook PC, HP Compaq nx7300 Notebook PC, HP Compaq nx7400 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq nx9600 Notebook PC, HP ENVY 14-1000 Notebook PC series, HP ENVY 14-1100 Beats Edition Notebook PC series, HP ENVY 14-1100 Notebook PC series, HP ENVY 15-1000 Notebook PC series, HP ENVY 15-1100 Beats Limited Edition Notebook PC series, HP ENVY 15-1100 Notebook PC series, HP ENVY 17-1000 Notebook PC series, HP ENVY 17-1100 Notebook PC series, HP EliteBook 2530p Notebook PC, HP EliteBook 2540p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 2740p Tablet PC, HP EliteBook 8440p Notebook PC, HP EliteBook 8440w Mobile Workstation, HP EliteBook 8530p Notebook PC, HP EliteBook 8530w Mobile Workstation, HP EliteBook 8540p Notebook PC, HP EliteBook 8540w Mobile Workstation, HP EliteBook 8730w Mobile Workstation, HP EliteBook 8740w Mobile Workstation, HP G3000 Notebook PC series, HP G3100 Notebook PC series, HP G42-100 Notebook PC series, HP G42-200 Notebook PC series, HP G50-100 Notebook PC series, HP G5000 Notebook PC series, HP G60-100 Notebook PC series, HP G60-200 Notebook PC series, HP G60-400 Notebook PC series, HP G61-100 Notebook PC series, HP G61-300 Notebook PC series, HP G61-500 Notebook PC series, HP G62-100 Notebook PC series, HP G62-200 Notebook PC series, HP G62-a00 Notebook PC series, HP G70-100 Notebook PC series, HP G70-200 Notebook PC series, HP G7000 Notebook PC series, HP G72-a00 Notebook PC series, HP G72-b00 Notebook PC series, HP HDX X18-1000 Premium Notebook PC series, HP HDX X18-1100 Premium Notebook PC series, HP HDX X18-1200 Premium Notebook PC series, HP HDX X18-1300 Premium Notebook PC series, HP Mini 100e Education Edition, HP Mini 110-3000 PC series, HP Mini 110-3100 PC series, HP Mini 2102, HP Mini 2140 Notebook PC, HP Mini 5101, HP Mini 5102, HP Mini 5103, HP Pavilion dm1-1000 Entertainment Notebook PC series, HP Pavilion dm1-1100 Entertainment Notebook PC series, HP Pavilion dm4-1000 Entertainment Notebook PC series, HP Pavilion dm4-1100 Entertainment Notebook PC series, HP Pavilion dv2-1000 Entertainment Notebook PC series, HP Pavilion dv2000 Entertainment Notebook PC series, HP Pavilion dv2100 Entertainment Notebook PC series, HP Pavilion dv2200 Entertainment Notebook PC series, HP Pavilion dv2300 Entertainment Notebook PC series, HP Pavilion dv2400 Entertainment Notebook PC series, HP Pavilion dv2500 Entertainment Notebook PC series, HP Pavilion dv2600 Entertainment Notebook PC series, HP Pavilion dv2600 Special Edition Entertainment Notebook PC series, HP Pavilion dv2700 Entertainment Notebook PC series, HP Pavilion dv2700 Special Edition Entertainment Notebook PC series, HP Pavilion dv2800 Artist Entertainment Notebook PC series, HP Pavilion dv2800 Entertainment Notebook PC series, HP Pavilion dv2800 Verve Entertainment Notebook PC series, HP Pavilion dv2900 Artist Entertainment Notebook PC series, HP Pavilion dv2900 Entertainment Notebook PC series, HP Pavilion dv2900 Special Edition Entertainment Notebook PC series, HP Pavilion dv2900 Verve Entertainment Notebook PC series, HP Pavilion dv3-2000 Entertainment Notebook PC series, HP Pavilion dv3-2100 Entertainment Notebook PC series, HP Pavilion dv3-2200 Entertainment Notebook PC series, HP Pavilion dv3-2300 Entertainment Notebook PC series, HP Pavilion dv3-4000 Entertainment Notebook PC series, HP Pavilion dv3-4100 Entertainment Notebook PC series, HP Pavilion dv4-1000 Entertainment Notebook PC series, HP Pavilion dv4-1100 Entertainment Notebook PC series, HP Pavilion dv4-1200 Entertainment Notebook PC series, HP Pavilion dv4-1300 Entertainment Notebook PC series, HP Pavilion dv4-1400 Entertainment Notebook PC series, HP Pavilion dv4-2000 Entertainment Notebook PC series, HP Pavilion dv4-2100 Entertainment Notebook PC series, HP Pavilion dv4000 Notebook PC series, HP Pavilion dv4100 Notebook PC series, HP Pavilion dv4200 Notebook PC series, HP Pavilion dv4300 Notebook PC series, HP Pavilion dv4400 Notebook PC series, HP Pavilion dv5-1000 Entertainment Notebook PC series, HP Pavilion dv5-1100 Entertainment Notebook PC series, HP Pavilion dv5-1200 Entertainment Notebook PC series, HP Pavilion dv5-2000 Entertainment Notebook PC series, HP Pavilion dv5-2100 Entertainment Notebook PC series, HP Pavilion dv6-1000 Entertainment Notebook PC series, HP Pavilion dv6-1100 Entertainment Notebook PC series, HP Pavilion dv6-1200 Artist Edition Entertainment Notebook PC series, HP Pavilion dv6-1200 Entertainment Notebook PC series, HP Pavilion dv6-1300 Entertainment Notebook PC series, HP Pavilion dv6-1400 Entertainment Notebook PC series, HP Pavilion dv6-2000 Entertainment Notebook PC series, HP Pavilion dv6-2100 Entertainment Notebook PC series, HP Pavilion dv6-3000 Entertainment Notebook PC series, HP Pavilion dv6000 Entertainment Notebook PC series, HP Pavilion dv6100 Entertainment Notebook PC series, HP Pavilion dv6200 Entertainment Notebook PC series, HP Pavilion dv6300 Entertainment Notebook PC series, HP Pavilion dv6400 Entertainment Notebook PC series, HP Pavilion dv6500 Entertainment Notebook PC series, HP Pavilion dv7-1000 Entertainment Notebook PC series, HP Pavilion dv7-1100 Entertainment Notebook PC series, HP Pavilion dv7-1200 Entertainment Notebook PC series, HP Pavilion dv7-2000 Entertainment Notebook PC series, HP Pavilion dv7-2100 Entertainment Notebook PC series, HP Pavilion dv7-3000 Entertainment Notebook PC series, HP Pavilion dv7-4000 Entertainment Notebook PC series, HP Pavilion dv8-1000 Entertainment Notebook PC series, HP Pavilion dv8000 Notebook PC series, HP Pavilion dv8100 Notebook PC series, HP Pavilion dv8200 Notebook PC series, HP Pavilion dv8300 Notebook PC series, HP Pavilion dv8400 Notebook PC series, HP Pavilion tx2000 Entertainment Notebook PC series, HP Pavilion tx2100 Entertainment Notebook PC series, HP Pavilion tx2500 Entertainment Notebook PC series, HP Pavilion tx2600 Entertainment Notebook PC series, HP Pavilion zd7000 Notebook PC series, HP Pavilion zd7000a CTO Notebook PC(Base Unit-Configure to Order (CTO)), HP Pavilion zd7100 Notebook PC series, HP Pavilion zd7200 Notebook PC series, HP Pavilion zd7300 Notebook PC series, HP Pavilion zd7900 Notebook PC series, HP Pavilion zd8000 Notebook PC series, HP Pavilion zd8100 Notebook PC series, HP Pavilion zd8200 Notebook PC series, HP Pavilion zd8300 Notebook PC series, HP Pavilion zd8400 Notebook PC series, HP Pavilion ze4900 Notebook PC series, HP Pavilion zv5000 Notebook PC series, HP Pavilion zv5100 Notebook PC series, HP Pavilion zv5200 Notebook PC series, HP Pavilion zv5300 Notebook PC series, HP Pavilion zv5300 series Notebook PC Bundles, HP Pavilion zv5400 Notebook PC series, HP ProBook 4310s Notebook PC, HP ProBook 4311s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4416s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4425s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4710s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5310m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6450b Notebook PC, HP ProBook 6455b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6555b Notebook PC, HP Special Edition L2000 Notebook PC series, HP Special Edition L2100 Notebook PC series, HP Special Edition L2200 Notebook PC series, HP Special Edition L2300 Notebook PC series, HP TouchSmart tm2-1000 Notebook PC series, HP TouchSmart tm2-1100 Notebook PC series, HP TouchSmart tm2-2000 Notebook PC series, HP TouchSmart tm2-2100 Notebook PC series, HP TouchSmart tx2-1000 Notebook PC series, HP TouchSmart tx2-1100 Notebook PC series, HP TouchSmart tx2-1200 Notebook PC series, HP TouchSmart tx2-1300 Notebook PC series, HP tr3000 Rugged Tablet PC
Operating Systems Affected: Microsoft Windows 2000 Professional(Standard HP Product), Microsoft Windows 7 Enterprise (32-bit)(Standard HP Product), Microsoft Windows 7 Enterprise (64-bit)(Standard HP Product), Microsoft Windows 7 Home Basic (32-bit)(Standard HP Product), Microsoft Windows 7 Home Basic (64-bit)(Standard HP Product), Microsoft Windows 7 Home Premium (32-bit)(Standard HP Product), Microsoft Windows 7 Home Premium (64-bit)(Standard HP Product), Microsoft Windows 7 Professional (32-bit)(Standard HP Product), Microsoft Windows 7 Professional (64-bit)(Standard HP Product), Microsoft Windows 7 Ultimate (32-bit)(Standard HP Product), Microsoft Windows 7 Ultimate (64-bit)(Standard HP Product), Microsoft Windows Vista (32-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Business (32-bit)(Standard HP Product), Microsoft Windows Vista Business (64-bit)(Standard HP Product), Microsoft Windows Vista Enterprise (32-bit)(Standard HP Product), Microsoft Windows Vista Enterprise (64-bit)(Standard HP Product), Microsoft Windows Vista Home Basic (32-bit)(Standard HP Product), Microsoft Windows Vista Home Basic (64-bit)(Standard HP Product), Microsoft Windows Vista Home Premium (32-bit)(Standard HP Product), Microsoft Windows Vista Home Premium (64-bit)(Standard HP Product), Microsoft Windows Vista Starter (32-bit)(Standard HP Product), Microsoft Windows Vista Ultimate (32-bit)(Standard HP Product), Microsoft Windows Vista Ultimate (64-bit)(Standard HP Product), Microsoft Windows XP Home Edition(Standard HP Product), Microsoft Windows XP Pro 64-Bit Edition(Standard HP Product), Microsoft Windows XP Professional Edition(Standard HP Product), Microsoft Windows XP Tablet PC Edition(Standard HP Product), Microsoft Windows Xpe(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02652690
©Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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