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CUSTOMER ADVISORY: HP StorageWorks P2000 G3 MSA Array Systems-How to change additional Service Account password

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02662287

Version: 1

CUSTOMER ADVISORY: HP StorageWorks P2000 G3 MSA Array Systems-How to change additional Service Account password
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2010-12-16

Last Updated: 2010-12-16


DESCRIPTION

HP StorageWorks P2000 G3 MSA Array Systems are shipped with a required services account with the account name "admin" and the default password "!admin". This account has necessary privileges that are used by internal processes running on the array. If the “admin” account raises a security concern, the "admin" account password can be modified by using the Command Line Interface (CLI), through telnet or SSH, to change the default password.

SCOPE

This issue affects all HP StorageWorks P2000 G3 MSA Array Systems.

RESOLUTION

Apply the following steps to change the “admin” password using CLI or the telnet log in the “admin” account with the following credentials:

# login: admin

# Password: !admin

Enter the following command:

#set password

Password: <new password>

Re-enter password: <new password>

Success: Command completed successfully. (admin) - The password was changed.

NOTE: These steps should be followed when the administrator restores factory settings with the restore defaults command. The restore defaults command will restore the services “admin” account with the default password. Follow the above steps to change the “admin” password when the restore defaults command is used.

Proactive Updates

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Hardware Platforms Affected: AP845A(HP StorageWorks P2000 G3 MSA FC Dual Controller LFF Modular Smart Array System: Standard HP Product), AP846A(HP StorageWorks P2000 G3 MSA FC Dual Controller SFF Modular Smart Array System: Standard HP Product), AP847A(HP StorageWorks P2000 G3 FC MSA Dual Controller Small Business SAN Starter Kit: Standard HP Product), AP848A(HP StorageWorks P2000 G3 FC MSA Dual Controller Virtualization SAN Starter Kit: Standard HP Product), AW567A(HP StorageWorks P2000 G3 MSA FC/iSCSI Dual Combo Controller LFF Array: Standard HP Product), AW568A(HP StorageWorks P2000 G3 MSA FC/iSCSI Dual Combo Controller SFF Array: Standard HP Product), AW593A(HP StorageWorks P2000 G3 SAS MSA Dual Controller LFF Array System: Standard HP Product), AW594A(HP StorageWorks P2000 G3 SAS MSA Dual Controller SFF Array System: Standard HP Product), AW596A(HP StorageWorks P2000 G3 10GbE iSCSI MSA Dual Controller LFF Array System: Standard HP Product), AW597A(HP StorageWorks P2000 G3 10GbE iSCSI MSA Dual Controller SFF Array System: Standard HP Product), BK746SB(HP StorageWorks P2000 G3 MSA FC Dual Controller LFF Array Starter Kit/S-Buy: Standard HP Product), BK747SB(HP StorageWorks P2000 G3 MSA FC Dual Controller SFF Array Starter Kit/S-Buy: Standard HP Product), BK748SB(HP StorageWorks P2000 G3 MSA FC/iSCSI Dual Combo LFF Array Starter Kit/S-Buy: Standard HP Product), BK749SB(HP StorageWorks P2000 G3 MSA FC/iSCSI Dual Combo SFF Array Starter Kit/S-Buy: Standard HP Product), BK816A(HP StorageWorks P2000 G3 FC/iSCSI w/24 300GB 6G SAS 10K SFF DP 7.2K 7.2TB Bundle: Standard HP Product), BK830A(HP StorageWorks P2000 G3 iSCSI MSA Dual Controller LFF Array System: Standard HP Product), BK831A(HP StorageWorks P2000 G3 iSCSI MSA Dual Controller SFF Array System: Standard HP Product), BV842A(HP StorageWorks P2000 G3 SAS w/24 300GB 6G SAS 10K SFF DP 10K 7.2TB Bundle: Hard Bundle), BV901A(HP P2000 G3 FC MSA DC w/24 146GB 6G SAS 15K SFF HDD 3.5TB Bundle: Standard HP Product), BV902A(HP P2000 G3 FC MSA DC w/24 300GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV903A(HP P2000 G3 FC MSA DC w/24 600GB 6G SAS 10K SFF HDD 14.4TB Bundle: Standard HP Product), BV904A(HP P2000 G3 FC/iSCSI MSA DC w/24 146GB 6G SAS 15K SFF HDD 3.5TB Bundle: Standard HP Product), BV905A(HP P2000 G3 FC/iSCSI MSA DC w/24 300GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV906A(HP P2000 G3 FC/iSCSI MSA DC w/24 600GB 6G SAS 10K SFF HDD 14.4TB Bundle: Standard HP Product), BV907A(HP P2000 G3 SAS MSA DC w/24 146GB 6G SAS 15K SFF HDD 3.5TB Bundle: Standard HP Product), BV908A(HP P2000 G3 SAS MSA DC w/24 300GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV909A(HP P2000 G3 SAS MSA DC w/24 600GB 6G SAS 10K SFF HDD 14.4TB Bundle: Standard HP Product), BV910A(HP P2000 G3 iSCSI MSA DC w/24 146GB 6G SAS 15K SFF HDD 3.5TB Bundle: Standard HP Product), BV911A(HP P2000 G3 iSCSI MSA DC w/24 300GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV912A(HP P2000 G3 iSCSI MSA DC w/24 600GB 6G SAS 10K SFF HDD 14.4TB Bundle: Standard HP Product), BV913A(HP P2000 G3 FC MSA DC w/12 300GB 6G SAS 10K SFF HDD 3.6TB Bundle: Standard HP Product), BV914A(HP P2000 G3 FC MSA DC w/12 600GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV915A(HP P2000 G3 FC/iSCSI MSA DC w/12 300GB 6G SAS 10K SFF HDD 3.6TB Bundle: Standard HP Product), BV916A(HP P2000 G3 FC/iSCSI MSA DC w/12 600GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV917A(HP P2000 G3 SAS MSA DC w/12 300GB 6G SAS 10K SFF HDD 3.6TB Bundle: Standard HP Product), BV918A(HP P2000 G3 SAS MSA DC w/12 600GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product), BV919A(HP P2000 G3 iSCSI MSA DC w/12 300GB 6G SAS 10K SFF HDD 3.6TB Bundle: Standard HP Product), BV920A(HP P2000 G3 iSCSI MSA DC w/12 600GB 6G SAS 10K SFF HDD 7.2TB Bundle: Standard HP Product)
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA02662287
©Copyright 2010 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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