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HP Color LaserJet CP2025 Series Printer - Replace the Formatter

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library ( Select Printers and Multifunction under the Product category , select HP Color LaserJet Printers under the Product family , and then select the printer model under the product series category.

WARNING: Do not install a replacement formatter PCA and DC controller PCA at the same time.

The formatter PCA and the DC controller PCA store important product configuration information (NVRAM data) that is lost if both PCAs are replaced at the same time. When the product power is turned on, the DC controller restores the NVRAM data on the replacement formatter.

Replacing both the formatter and the DC controller at the same time will result in severe print-quality problems.

NOTE: The base model does not have a fax card installed.

Replacing the formatter PCA before the DC controller PCA

Use the following procedure if you need to install a replacement formatter PCA and a replacement DC controller.

  1. Install a replacement formatter PCA.

  2. Turn the product on, and wait for the print-cartridge volume indicators to appear on the control-panel display.

    NOTE: This allows important product information to be written to the replacement formatter PCA.
  3. Turn the product off.

  4. Install a replacement DC controller.

  5. Turn the product on.


Formatter replacement

CAUTION: Do not bend or fold the flat flexible cables (FFCs) during removal or installation. Also, do not straighten prefolds in the FFCs. You must ensure that all FFCs are fully seated in their connectors. Failure to fully seat an FFC into a connector can cause a short circuit in a PCA.

Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, ground yourself by touching the sheet-metal chassis before touching an ESD-sensitive part.

  1. Turn the product off and unplug all cables to the back of the printer.

  2. Remove the right cover.

  3. Disconnect all the connectors.

  4. Remove four screws (callout 1), and then remove the formatter PCA.

  5. Insert the new formatter into the unit and replace the screws.

  6. Slide the right cover on to the unit.

  7. Reconnect all the cables and turn the product on.


Parts return

If your part requires return then click on the appropriate link below:

Click here for the defective parts return procedure for US .

Click here for the defective parts return procedure for Europe .


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