HP Color LaserJet CP2025 Series Printer - Replace the Separation Pad and Rollers
To view a video demonstrating the procedure for removing the part
click here to access the Services Media Library
(www.hp.com/go/sml). Select Printers and Multifunction under the Product category, select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.
CAUTION: Avoid touching the spongy roller surface unless you are going to replace the roller. Skin
oils on the roller can cause paper-pickup problems.
Remove the paper pickup roller.
Remove Tray 2 (if installed), and then carefully raise the front of the product.
WARNING: Do not place the product face-up resting on the rear cover and rear door. Excess
toner might enter the laser/scanner assembly and contaminate the mirrors, causing print-quality
problems. The laser/scanner is not a FRU. If the laser/scanner mirrors are contaminated, the entire
product must be replaced.
CAUTION: Do not lift the product by grasping the front door and Tray 2 cavity.
Release the two roller-cover locking pins, and then remove the cover.
Release the roller holder to release the roller-locking pins. Remove the separation roller.
Install the replacement separation roller.
Reinstall the separation roller cover on the locking pins, and then rotate it toward the roller until
you hear it snap into place.
CAUTION: Avoid touching the pad surface unless you are going to replace the pad. Skin oils on the
pad can cause paper-pickup problems.
Remove Tray 2 (if installed).
Lower the Tray 1 paper-pickup assembly by pushing down on the edges of the assembly.
Release the retainer tabs, and then remove the separation pad from the base.
NOTE: The separation pad base can easily be dislodged when the pad is removed. If the base
is dislodged, do not loose the spring under the base (it is not captive).