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HP LaserJet P2035 and P2055 Printer Series - Replace the Pick Rollers for Trays 2-x

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category , select HP Color LaserJet Printers under the Product family , and then select the printer model under the product series category.

Pick roller replacement

CAUTION: Do not touch the roller surface unless you are replacing the roller. Skin oils on the roller can cause paper-pickup problems.
  1. If the Tray 2 cassette has not yet been removed to service the product, remove the cassette.

  2. Carefully place the product front-side up.

    NOTE: Debris can scratch or damage the back of the product. Before you place the product front side up, remove any debris from the work surface. If possible, set the product on a clean, dry cloth to prevent scratching and damage.
  3. Use a small flat blade screwdriver to release one tab, and then rotate the locking collar toward the inside of the product.

  4. Slide the collar away from the rollers.

  5. Rotate the drive end of the roller assembly out and away from the product.

  6. Remove the pickup roller.

    CAUTION: The two rollers on the end of the assembly are not captive and can slip off of the roller shaft. Do not lose the rollers when you remove the assembly.
  7. Insert the new pickup roller into the slot and rotate the shaft until the notches engage and the shaft clicks into place.

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Parts return

If your part requires return then click on the appropriate link below:

Click here for the defective parts return procedure for US .

Click here for the defective parts return procedure for Europe .

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