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HP Notebook PCs - Speaker Audio Output Is Distorted or Has No Sound

This document pertains to Compaq Presario CQ32-100 Notebook PC series, HP Pavilion dm4-1000/dm4-1100/dv3-4000/dv3-4100/dv5-2000/dv5-2100 Entertainment Notebook PC series.

The speaker audio output is distorted or can only be heard from one speaker.

Download and Install HD Audio Drivers

To prevent this issue, download and install the appropriate HD Audio Driver.

Softpaq Description
Information
Download
Listed models with an Intel processor
IDT High-Definition (HD) Audio Driver
VERSION: 6.10.6324.0
Listed models with an AMD processor
IDT High-Definition (HD) Audio Driver
VERSION: 6.10.6324.0
NOTE: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com.

If this issue persists, contact HP Service and Support for further assistance.

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